Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Prep Sportswear

Prep Sportswear

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Prep Sportswear?
grey stargrey stargrey stargrey stargrey star

Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
This company does not typically respond to reviews

Instant Feedback

88,112 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Marianne S.
Unfollow Marianne S.
Share Review
Report Review

Unique item only found here
May 1, 2025
Updated review

Very good - item was of nice quality and size chart was perfect to guess size accurately. Item arrived well packed. Over all very satisfied.

Date of experience: April 21, 2025

Waiting to see quality of shirt
April 5, 2025
Previous review

Waiting to see quality of shirt

Date of experience: March 26, 2025
Missouri
1 review
0 helpful votes
Follow Dawn S.
Unfollow Dawn S.
Share Review
Report Review

No issues
May 1, 2025

No issues with color, size, front & back messaging, & rapid shipping & delivery on multiple orders.

Date of experience: March 13, 2025
Rhode Island
1 review
0 helpful votes
Follow MEGHAN V.
Unfollow MEGHAN V.
Share Review
Report Review

Great customer service
May 1, 2025

Very helpful and came in super quick. We had a sizing issue me they were able to fix it fast. We got the sweatshirt in a few days later.

Date of experience: April 21, 2025
New Jersey
1 review
0 helpful votes
Follow Derek A.
Unfollow Derek A.
Share Review
Report Review

High school gear
May 1, 2025
Updated review

My website was quick to navigate, easily customizable, shipped out quickly and received promptly. I'd and have recommend this website to other people

Date of experience: April 21, 2025

I enjoyed the customizing of the products
April 6, 2025
Previous review

I enjoyed the customizing of the products

Date of experience: March 27, 2025
Massachusetts
1 review
0 helpful votes
Follow Georgina M.
Unfollow Georgina M.
Share Review
Report Review

Mcphs hoodie
May 1, 2025

Fire πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

Date of experience: April 21, 2025
Minnesota
1 review
0 helpful votes
Follow Thomas K.
Unfollow Thomas K.
Share Review
Report Review

Small
May 1, 2025

My last order was incredibly small and they said they would send me a new one and never did, but I have to get it from here to get my sons school stuff to show him my support

Date of experience: April 20, 2025
Canada
1 review
0 helpful votes
Follow Brett H.
Unfollow Brett H.
Share Review
Report Review

As advertised
April 30, 2025

Product just as advertised. My fault for not checking the website and paying conversion, shipping, and tariffs on sometime I could have ordered from 3 hours away Live and learn.

Date of experience: April 20, 2025
Canada
1 review
0 helpful votes
Follow Paul S.
Unfollow Paul S.
Share Review
Report Review

HIgh Quality
April 30, 2025
Updated review

I purchased a T-shirt as a birthday gift for a friend. It was well received and was very high quality material.

Date of experience: April 20, 2025

There should be an estimated time for delivery
April 4, 2025
Previous review

There should be an estimated time for delivery

Date of experience: March 25, 2025
Missouri
1 review
0 helpful votes
Follow Ronda S.
Unfollow Ronda S.
Share Review
Report Review

Decided to add a t-shirt to the order I had just placed for a sweatshirt for a student coming this fall - his father's birthday.

Date of experience: April 20, 2025

Straight forward, love the different choices ways to...
April 30, 2025
Previous review

Straight forward, love the different choices ways to purchase

Date of experience: April 20, 2025
Massachusetts
1 review
0 helpful votes
Follow Nara S.
Unfollow Nara S.
Share Review
Report Review

Love product
April 30, 2025

Great place to shop and great teams along with college customization

Date of experience: April 20, 2025
Illinois
1 review
0 helpful votes
Follow Linda P.
Unfollow Linda P.
Share Review
Report Review

Wrong color
April 29, 2025

Bought 2 items, asked for navy. Shirt is navy, shorts are black.

Date of experience: April 17, 2025
Georgia
1 review
0 helpful votes
Follow Kobie G.
Unfollow Kobie G.
Share Review
Report Review

Not enough details
April 29, 2025

No details on how long it takes to get items, until order is placed. Overpriced compared to other distributors.

Date of experience: April 19, 2025
Arizona
1 review
0 helpful votes
Follow David C.
Unfollow David C.
Share Review
Report Review

Quality
April 29, 2025

Quality products, fast service, decent rates. 2 thumbs up!

Date of experience: April 17, 2025
California
1 review
0 helpful votes
Follow Ann L.
Unfollow Ann L.
Share Review
Report Review

Very expensive but good quality
April 28, 2025

Good product. Very expensive for a ball cap
For the price I expect the school gets a portion of the money. I don't like being required to write a review. When did companies get so NEEDY. I paid for it, I didn't return it. I shouldn't need to review it if I don't want to

Date of experience: April 18, 2025
Illinois
1 review
0 helpful votes
Follow Elizabeth M.
Unfollow Elizabeth M.
Share Review
Report Review

Sizing is inaccurate.
April 28, 2025

I am disappointed in how small the size L shirt I ordered actually is. I hope it will fit my grandson,

Date of experience: April 18, 2025
Illinois
1 review
0 helpful votes
Follow Erik H.
Unfollow Erik H.
Share Review
Report Review

Very respectable
April 28, 2025

Ordered the wrong item on my part, the company gave me a replacement for free. It was very considerate!

Date of experience: April 18, 2025
New Hampshire
1 review
0 helpful votes
Follow Mark H.
Unfollow Mark H.
Share Review
Report Review

I love the product
April 28, 2025

Very good product love the design and style delivery was on time.

Date of experience: April 18, 2025
Minnesota
1 review
0 helpful votes
Follow Barbara S.
Unfollow Barbara S.
Share Review
Report Review

No transaction number again!
April 28, 2025

No transaction number and one contacted me. The package arrived finally and we are happy with the product. So we go with the headache again and tried it again.

Date of experience: April 17, 2025
Georgia
1 review
0 helpful votes
Follow Marci s.
Unfollow Marci s.
Share Review
Report Review

Quick shipment of merchandise
April 28, 2025

I've always have good luck with the speed of receiving my merchandise.

Date of experience: December 1, 2024
Ohio
1 review
0 helpful votes
Follow Edward G.
Unfollow Edward G.
Share Review
Report Review

Got Ripped Off
April 27, 2025
Updated review

When I placed this order, I had received an email indicating that the APRIL2516 code would give me 50% off my order. It only gave me a 25% discount. What happened to the other 25%? It's going to be a long time before I order from your site, if ever again.

Date of experience: April 16, 2025

We have ordered from Prep Sportswear before
May 13, 2024
Previous review

We have ordered from Prep Sportswear before. The quality is great and the prices are reasonable.

Date of experience: May 2, 2024

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
See all photos