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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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My family and I have been using this site for years between my college and the team I play for now and their girl always helps them show support in style
Shirts are quality material and logo still in good shape after many washes.
Just what I ordered and very happy with price and quality. I was looking for a sweatshirt like this but the school store didnt sell them!
The shirt fits a 10-year old child! This was an absolutely poor purchase! I've dropped this company from my ordering scheme.
Nice quality gear. I've made previous purchases and they have been excellent!
Loved the hoodie! Bought it for my son upon his acceptance to Radford. Great quality, fast service! Looking to get more more for family members!
Awesome! Sweatshirt fit great and is super comfy! Loved it! Will definitely buy more ACU merchandise. Arrived on time with no issues.
I get lots of compliments on team gear I have ordered. My son loved his personalized sweatshirts. People ask where I got them.
Very good and what I was looking for. Shirt material especially the white was great.
The shirt and sweatshirt I ordered was nice took a little long to receive them.
A great experience with quality service and love front and back option.
I ordered many items from this company in the past, and received many compliments on my clothing.
It was great quality, exactly what I wanted, and fast shipping! Will definitely be ordering from here again in the future.
The site was easy to navigate. I liked that there were a couple options for the logo offered with different style shirts.
Designed a Baseball Sweatshirt for my son's highschool team. Lots of different options for sweatshirts! Lots of Baseball options for the design. Arrived very fast like with in weeks of ordering. The quality of the Sweatshirt is amazing, and it turned out looking perfect! Definitely will order from them again!
Delivered on time. Great work, and will buy again. Very happy and satisfied with the purchase. Yay Yay woohooooo
Ordered two shirts, love the quality and ordered wrong shirt and they fixed promptly. Great customer service.
Fast delivery, and perfect quality for upcoming events! As it was harder to get more detailed items physically, this shop was very useful to get the necessary items on time for future college-related events. Very much so appreciated.
Order experience and delivery is nothing short of white glove. I would have given 5 stars but men's medium runs a little small.
I ordered a grey hoodie with embroidered letters. It was delivered quick and the hoodie is well made. It washes great and the embroidered lettering is very good.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

