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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Fast work. Great quality. The clothing seems to hold up very well. Also it's soft and comfortable to wear. Would order again for sure.
It was easy, ordering it on your website. I think you could give your customers a little bit more updated. It took longer than I expected. I think the shirt runs a little bit small.
I had a very hard time checking out. No number to call had to wait for emails. I did not get to use my 40% coupon
Quick delivery exceeded expectations! The website was easy to navigate and payment was easy, too. I was able to find my school district and all the schools had available merchandise to order.
I sent the text to subscribe but never received confirmation for the discount.
Got what I ordered and arrived early. Couldn't find a black sweatshirt option with blue logo which was a bummer.
I would love the option to send a card for gifts. Price is high, but shipping is quick!
Great quality and prompt delivery! I would definitely purchase again.
This is my third time ordering from the site. My attire is always accurate and done very professionally.
I appreciate the selection that Prep Sportswear offered for my school. For my team, I have a limited selection from other sources. Prep Sportswear allowed me to support my team in style and variety.
Great sweatshirt and great quality. Easy to order. Shipping was fast and easy. My son loves the sweatshirt
Easy to design the perfect shirt for my son attending a small private college Product arrived in good time and fulfilled all expectations
I buy from here all the time. It is fast and always fantastic quality!
Love the products and fair pricing.
Good, but wish you had the actual logo for the lobos. Would be nice.
My black High School "ART CLUB" hoodie is exceptional in its design, size accuracy, and expression. The colors, placement of letters/wording, and my name on the back were precisely what I expected. The hoodie is an XL and fits me perfectly ( 5'11" - 225).
Website very easy and fun to use. I like the custom choices and colors combinations.
Have always delivered what they show, Efficient. Quality products
Everything fits great and looks great! Will be ordering more from this site for sure! Ordered sweat pants, and 2 hoodies. Recommend to others for sure!
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It's great 👍 Very Professional! Happy customer! Glad I was able to order and receive my merchandise!
I was so happy to see the fabric was from Jerzees. It has been my choice for sweatshirts I've used in crafts. Hard to find now days. The fit is really nice and laundering is a breeze. I had chosen the wrong school logo but love the shirt so I'll keep it and reorder the one I wanted. Thank you so much.
I ordered and the order came the following week…so quick for so many t-shirts! The t-shirts were printed well and were of good quality!
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

