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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Ordered two hoodies. Personalized with school name and players name. Received them quickly and in perfect condition.
Easy ordering! Got my order in a timely manner. Good variety of items to choose from.
Brought my son a shirt for the high school he was accepted in and loved it, product was as described and fast shipping. Great price
Got everything I ordered. Maybe could've at least wrapped them in plastic or tissue. They were just folded in an empty cardboard box. But otherwise, my order was spot on.
I have bought numerous items from PrepSportswear. All of them customized and I love every one. I get tons of compliments on my Sparkle Twill embroidery hoodies all the time.
I found this website a few years ago and have ordered for my kids' high school sports teams, and their college academic programs. I've never been disappointed and people always compliment all of our gear. The quality of everything is excellent. Everything wears and washes well. We've had items we purchased 6 years ago that still look great!
Pretty nice quality clothing and hats and ships fairly fast
Bought a Mount Holyoke sweatshirt for my daughter who will be a freshman there in the fall and she loves it! Great quality and looks nice too.
The shirts came quick and they are the only sportswear place in the US that I was able to find that had Canadian schools!
Website is easy to work. I would just like to see shipping times at checkout.
I ordered my shirt, custom to my liking. It came quickly and perfect, exactly as expected!
There needs to be a sign in name to be able to go back and see all purchases made*
IT WAS GOOD I THOUGHT MY 1ST TIME DISCOUNT WAS BETTER THAN THE 15% WHEN THEY SAID 40%
I loved the quality and detail of the hoodie I ordered. It is definitely a MUST when it comes to showing your school spirit.
I order a shirt they didnt put what i wanted on the back so now im orderin another 1 hopefully they get it right this time so disappointed i had to pay for another 1.
I received my order in a timely manner and in great condition! Thank you very much. Just curious why I need to enter 100 characters?
I checked the measurements on everything with your sizins guide and I ordered a men's small figuring it would definitely be big at me. I wear a womans small to xs.
Well, it is still extremely small, so the measurements are incorrect, so I'm very discouraged about this product I purchased from you and purchasing again probably won't happen. Sad to say.
It's pretty simple but there's so many options. It was hard to make a decision. I've been trying to do this for months.
Ordering and delivery were quick and easy.
Sweatshirt shed a LOT on first wear. Hoping it will be better after a few washes.
I ordered a sweatshirt from here and it took quite a long time to get there probably 2-3 weeks
Great business, quality product, all shipments arrived timely
Great product and received quickly. Very happy with my purchase. My son wore it on college spirit day today and it looks great in photos.
I received my order and i highly satisfied with the order.
I recommend anyone wanting a t shirt or sweatshirt to order.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

