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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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I ordered a hat for my son's signing day, I did not receive it in time. He liked the hat however I thought I had it engraved but didn't see the name I chose engraved. Overall the hat is nice, but I didn't know when the hat was arriving it just showed up.
I did not see names entered in for orders. I wanted to make sure all names were correct
High quality products
Personalized items were correct
Arrived on time: early
Shirt ran small company very understanding and sent new size.
I was surprised how quickly the delivery came! It is high quality stuff as well as clear, well-printed designs no matter the school or organization.
Hat that I previously purchased is pictured on site, but when you select it, it is not part of the options for purchase. There are about 6 other styles from which to choose. I selected one of the other available hats.
I ordered a sweatshirt and it was exactly what I wanted! I love it
Great shirt. Great price. Awesome shirt. Will wear it all the time. Great store. Very good purchase. Don't know what else to say.
Graphics were great, fit was 'iffy' even when I ordered a size larger than they recommended. I wish folks would stop using 'Unisex' tees.
Easy to order. Good selection. Great colors for choices. Will order from this site again.
Shirts were nice and arrived in a timely manner. Variety of options that were available for purchase was good.
THE SHIRTS ARE WONDERFUL AND EASY TO ORDER CAME FAST. THE WEBSITE WAS EASY TO NAVIGATE AND CHOOSE FROM.
I ordered up in size using your size chart due to the reviews. The sweatshirt is still incredibly small.
Will not be ordering from you again
Nothing to tell until I receive my order
It came and it was amazing quality product it fit just right I am 223 pounds 5'9 XL and it was perfect
Soft, but tough! This is the best shirt! We got them for the aunts, moms, and cousins :)
I bought the sweatshirt for my grandson and he loves his sweatshirt and uses it to school. I'll buy another pair of sweatpants for him for school for next year.
I like the t-shirt, the design looks great. If I may, I would like to make a suggestion. Drop Fruit of the Loom and Jerzees t-shirts, those are cheap t-shirt fabrics. Your designs will look so much cleaner and brighter on Gildan Heavy Cotton t-shirt fabric. I buy many t-shirts from another website and they always use Gildan heavy cotton tee fabric, and because of the increase in cotton weight the t-shirts wear well, and are breathable in hot weather. Believe Me, you will get more sales by going with Gildan heavy cotton t-shirt fabric. I know I will definitely order more. Also there is hardly any difference in price. But FOTL and Jerzee t-shirts are the bottom of the barrel tee fabric.
It's exactly as pictured. It'll be a good keepsake. Overall I'm happy with my purchase and can't complain.
This sweatshirt is of great quality. Good website. Fast shipping. Will order more sportswear in th future.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

