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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The wording is already peeling off of what I ordered.
Easy site to navigate. Received a confirmation email right away.
Easy to navigate website and find what I like.
Product arrived and is satisfactory. Size is good and quality is good
The shirt I ordered wasn't even printed in the correct school color. The logo sits crooked on the shirt and looks cheap.I'm very unhappy with the product.
Happy with the delivery time and item quality on sweatshirt.
Great quality products! It is great to be able to find high school themes on line.
No comments and don't like surveys much. USPS delivery was great
My order arrived promptly, as advertised, in perfect condition. It will make a great Christmas gift. I'm very happy with it and know it will be well received and appreciated.
Great selection on your site. Great brands and options in the print. Number options is something to consider.
Great job, everything received as ordered in a more than timely fashion
This was my second order from Prep Sportswear and it was another excellent experience: easy online selection process, perfect school logo, the shirt is comfortable and sized accurately, prompt delivery to complete the transaction. Thank you!
It was flawless and a great experience. Received all items.
Selection was wonderful and I liked how you could customize which logo you printed! Great job!
I do like your selection. I t would be nice if you offered more personalization of the fan gear. I have a local company do name and number on the back of my gear. I end up buying most of my stuff from them because of that.
Material on one of the sweatshirt I ordered was not was I thought it was going to be
Great quality, comfortable sweatshirt and t shirt. We love our high school gear!
The ordering was easy and fast. I have not seen what I ordered as this is a Christmas gift so it has not been opened.
Excellent customer service! They take care of their customers.
Nice to be able to customize this sweatshirt with my son's name and number on the back!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members