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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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My first order was wrong, the second order was snug, the third order was good. Make sure to check your confirmation email to make sure you are getting the right thing.
Took nearly 3 weeks to get the orders filled. That was disappointing. Very satisfied with the product after we received it.
I have purchased before from Prep Sportswear for my grandsons and the schools they are attending at the time. They are pretty picky about their clothes and have had no complaints. I have never had wait beyond the stated delivery date and never had to return anything for flaws or incorrect merchandise.
Very good quality! The experience was great! Everything was perfect
The order was easy. Just measured and went by the sizing chart. The clothes arrived very quickly. Everything fit great. I was very impressed with the quality.
Timely delivery and item received as described. Happy with my order.
Items delivered as expected and matches the school's mascot perfectly.
The website was pretty clear and easy to use. Order went through quickly but I did not receive an email that I had ordered. I contacted the on line rep who said it was fine and sent me a copy of the order. For some reason I do not emails from you from the ordering site but I do get occasional emails about the products.
I needed a sweatshirt for my grandson for the college. He has decided to attend next year. Everything was done well.
Was good and fast, very accessible, good prices, I would like diferent colors but those were ok
Items were exactly as described. They came in record time. So happy to find a place to purchase school apparel for my grandson. He was able to choose what he liked and we ordered it. Don't have to worry he won't like his gifts. Great price.
I purchased a t-shirt for my grandson and had it sent directly to him. He was over the moon, happy. Great price and quick delivery.
Excellent product. Great price! Thank you for your prompt delivery
The transfer on the hoodie wasn't as clean as I'd have liked. It looked as if the hoodie was folded too soon after it was applied and had some permanent wrinkling in it.
The order process was smooth and easy. And I was happy to see that I could get a shirt from the high school I graduated from over 40 years ago. Thank you!
Product as expected and came timely! Would recommend
Everything came on time. Was rather easy from start to finish
Great looking sweatshirt! My grandson will be happy. This is a Christmas gift.
Sweatshirt has been worn and washed twice. I really like it.
Bought a school jersey for my grandson for a Christmas surprise. Ordering was easy and delivery on time.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members