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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The delivery was very long, over a week and no tracking information until the last day, also the quality of the product was below average.
You should make it so that we can customize the secondary colors on the apparel as well as the primary ones because many of the colors do not match with the proper color theme.
I've order so much from you guys and I always come back for more.
I love his site... I load up whenever I need something...
Good as usual. There's not much to say. Only that I will be backbfor more orders very soon.
Love the style and material! Seems silly to make me write 50 characters.
Happy with my order and the timeliness which it was shipped. I did have trouble checking my order status on the website and even from my email. Customer service did assist with confirming the order was received and accurate
The whole process was easy. The items arrived and I'm very happy with the quality.
Ordering was easy. Cap looked fantastic. Got lots of comments.
I like the quality of the shirts, and the shirts came quickly.
She loves the shirt but, she would have loved it more if you sent the right size.
Good site for custom gear. The school colors came out well.
Item was as described; quality seems good; quick shipping.
High quality great price! Thank you I have already placed two more orders.
Timely service, good product
Delivery made on time, exceeded expectations
Great but you should offer free shipping to customers who spend over a certain amount.
The website is very easy to use you have money different options of apparel and many many different options of sports logos. Love both my sweatshirts that I've gotten from them.
Great service and love the product. Easy to order and received in a short period of time
This is the second time we have received poor stitching and letter spacing with our two hats ordered. Upon receiving the first order Chandler was great about follow up and willingness to reorder new hats for us. Unfortunately upon receipt the hats looked the same or worse (crooked letter, spacing between letters off again where it looks like a typo).
Glad to have custom apparel from the university I attend. But the quality of the polo is not very good.
Extremely easy to find and customize exactly what I wanted. It made the process easy.
Ordering was easy. I was pleasantly surprised to receive my items quickly. The sweatshirt and hat I ordered are excellent quality.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members