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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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It was good l liked how you could keep watching the tracking.
T shirt was great. It ran a bit small as mentioned in a review, so ordered a larger size and it looks great.
Ordering was very easy… received my shirt within the time I was told. Great quality shirt, unfortunately it was way too small even though I ordered what I normally wear.
Great product, good price. Would definitely buy from them again.
It came earlier then the time it said it was coming.
All good but didn't care for the surprise Shipping Charge at the end of ordering check out.
Very satisfied with your product and would recommend your company to my friends and family
Colors are great. Sizes are as described. Would order again through Prep Sportswear.
Easy to navigate website. It was user friendly with good information on sizing. Exchange rate and shipping costs were very expensive. It cost more to ship my package than it was to purchase the item!
Good quality sweat jacket came through exactly as ordered in a timely manner.
Good,the quality of the material is not worth the price you charged
Expensive mail delivery, kept wondering when the hoodie was going to ship. Was concerned about whether it was a scam site but then I received notice that it was mailed - nice product once I received it
Everything was received as described! Shipping was quick and easy! Love!
Great shirts, both quality and graphics, delivered on a timely manner as promised.
Wheaton sweatshirt was very poor quality - working on returning it now.
Easy to find what you want and like the choices. Will shop again. Delivery was fast. Order was accurate.
Shipping was somewhat in a timely manner and everything came just right. They also run good sales.
Good quality, got here on time. Has withstood a couple of washings with no fading or shrinking
Easy to place order, product delivered quickly, pleased with the quality of purchase, and the email communication was helpful.
I would of loved to have been able to speak to someone when I had a question. Instead there was a automated chat that kept repeating the same thing over and over.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members