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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Very quick delivery after order was made. A job well done!
Always easy and fun...grand kids help me design...
Various items to choose from and quick checkout. Quality product.
I feel there is always a sale and the quality is great
Website is user friendly. Customization easy. Checkout a breeze
Easily navigated database, fair pricing...fine overall experience so far.
The shirts are of nice quality! Received items quickly.
Everything went fine as usual, no problems and order was correct
This was a great process. Everything was very easy- placimg the order, navigating the website, customization- all went well. The order arrived very timely, too. The reason for the deduction of stars is that the material is super thin. Literally can see through it when I hold it up.
Great experience. A lot of variety for a decent price. Checkout could be a little easier was a bit confusing to add a coupon at checkout
I had no problem finding the school I wanted. I also liked the large selection of products to choose from. I wish I would have known about this site earlier. Our grandkids only have a few more years of high school left.
Fast shipping and good quality product! Will shop more in future.
Love ordering from you guys always the best product
Product came quickly and as described……………………………….
Ordered a long sleeve T shirt from Prepsportswear, their site doesn't allow me to write a review there, so I'll write it here!
Ordered long sleeve shirt, wore it once, washed it in cold water, now the sleeves are half way up my arms!
Apparently they have a no return policy, so buyer beware!
Easy to do, This is the first time that I have ordered from you and would recommend it to anyone
I'm very satisfied with my purchase. The quality is great and, it fits perfectly. Thank you for your follow up.
Fast shipping, reasonable prices, good quality products
Am new at this but your pages were pretty easy to navigate.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

