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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Great service, very prompt with their services. I would recommend them!
Quick for a non tech person. Me. I don't know what else you sent me to say.
Prices were not bad, website was easy and delivery was not too bad of a wait
I really like both of the items i purchased. There was an error in my sweatshirt but i bought some handy dandy glitter and fabric glue and fixed it.
Easy to order, quick shipping and a quality sweatshirt
Love my sweatshirt! Color and graphics are perfect! Arrived in a timely manner. Highly recommend Prep Sportswear!
Quick and easy to order, did not have any problems and received my order on time.
Easy to navigate the website, items shipped quickly. A great experience overall!
Quick and easy. Shipped out of state to my Dad in time for his birthday!
Really good quality items & delivery was really fast
I ordered two different sweatshirts for two different schools and I love both of them.
Loved it very satisfied with how it turned out! The name on the back could have been a little bigger. But overall great hoodie!
The sweatshirt is perfect. Thank you. I'm very happy!
Very easy to order and received earlier than anticipated
Ordering was very Easy and good price. It arrived in a very short time.
The pants were larger than I thought they were going to be.
The discount isn't physically shown in the invoice and that confuses me into thinking I didn't get the discount. Once I compare the individual prices of the items purchased to the final price on the invoice, then I can tell that the discount was given. Is there anyway for you to show total and then to have a line item that shows the discount and then the final price?
I like men's t's with high neck collars, not what you use.
It's was good, i received it within a good timeframe. No issues
Good quality, acceptable delivery time. Will order again i
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

