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Prep Sportswear

4.1

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Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
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88,112 reviews

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Connecticut
1 review
0 helpful votes
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Clothes were great and delivery went smoothly. The long sleeve shirt has a weird texture that went aways when washed. The hoodie and tee-shirt were exactly what I expected.

Date of experience: November 19, 2023
California
1 review
0 helpful votes
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I love the quality of the fabric used, And the colors came exactly as on the site.

Date of experience: November 19, 2023
Texas
1 review
0 helpful votes
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Awesome great selection
November 19, 2023

Awesome great selection. My son loved his sweater as he is the only one in his school to have a custom sweater.

Date of experience: November 18, 2023
Maryland
2 reviews
0 helpful votes
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Very good!
November 18, 2023
Updated review

Very good! I found exactly what I was looking for, my high school name and mascot.

Date of experience: November 18, 2023

It was easy to navigate
October 27, 2023
Previous review

It was easy to navigate

Date of experience: October 27, 2023
Colorado
1 review
0 helpful votes
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I was impressed with how fast I received my order. The quality of my product was good and the variety of options was great. We will be ordering again.

Date of experience: November 18, 2023
New York
1 review
0 helpful votes
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Hat was taller & harder construction than advertised. Thought it would be the newer softer versions more like golf caps. Overall quite high costs on everything for only standard materials. Shipping cost too much also.

Date of experience: November 18, 2023
Indiana
2 reviews
0 helpful votes
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The shirt arrived quickly and was exactly what I expected! Thank you for the pleasant experience!

Date of experience: November 18, 2023
Texas
1 review
0 helpful votes
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Everything fits well, feels well, and came on time. Thank you and may God Bless.

Date of experience: November 18, 2023
Mississippi
1 review
0 helpful votes
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Great apparel
November 18, 2023

Great apparel. So glad I ordered I love my items. Came fast

Date of experience: November 17, 2023
Wisconsin
1 review
0 helpful votes
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The 2 youth hoodies that I ordered arrived in a timely manner. I am very pleased with them.

Date of experience: November 17, 2023
Oregon
1 review
0 helpful votes
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The shipping and handling fee is A LOT
November 18, 2023

The shipping and handling fee is A LOT. My order arrived on time and looks great though!

Date of experience: November 17, 2023
Washington
1 review
0 helpful votes
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Great quality and fast shipping
November 18, 2023

Great quality and fast shipping. The fit is good and love the color

Date of experience: November 17, 2023
Texas
1 review
0 helpful votes
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Straight forward ordering
November 17, 2023
Updated review

Straight forward ordering. What you see is what you get. The fabrics are great quality and wash beautifully without shrinking or pilling.

Date of experience: November 17, 2023

The site works very well except the shopping basket
January 13, 2023
Previous review

The site works very well except the shopping basket. I had to constantly re-enter my personalization on the back of the item.

Date of experience: December 14, 2022
Ohio
1 review
0 helpful votes
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So Far so good it is a christmas gift so I just wrapped it up and put it under the tree…other than that I have nothing else to tell ya

Date of experience: November 17, 2023
Connecticut
1 review
0 helpful votes
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Took a little longer than expected but overall good experience and quality products

Date of experience: November 17, 2023
Georgia
1 review
0 helpful votes
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Awesome product..
November 17, 2023

Awesome product. Recommended to several people………….

Date of experience: November 17, 2023
West Virginia
1 review
0 helpful votes
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Quick and easy, and had the styles I was looking for

Date of experience: November 17, 2023
North Carolina
2 reviews
0 helpful votes
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Fast, easy, fun
November 17, 2023
Updated review

Fast, easy, fun. The variety of options to choose from is amazing. Love the turnaround was quick

Date of experience: November 16, 2023

Very quick and simple
September 26, 2023
Previous review

Very quick and simple

Date of experience: September 26, 2023
Arizona
1 review
0 helpful votes
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My grandson Loved the idea or designing his own shirt it was very easy accomplish the design too.

Date of experience: November 16, 2023
Vermont
2 reviews
0 helpful votes
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Easy to navigate and check out and quick shipping!

Date of experience: November 16, 2023

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
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