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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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1). The product design was just what I like - classic.
2). Ordering and delivery went fine.
It was easy nice choices but would like to know that sizes run small
Had a problem with 1 of my 7 items ordered, but the customer service department handled it quickly and to my satisfaction to make my experience with PREP SPORTSWEAR something that will make me a return customer!
I have ordered many school product from Prep Sportswear. All items arrived exactly as expected and I will continue ordering!
I'm having to reorder a larger size. Your recommendation of a medium for 10-12 is really small!
My order was filled and sent promptly. I appreciate the communications.
Easy and nice designs. I'm sure my grandchildren will love them. Thank you
Have ordered many times. Always been helpful. Site was self explanatory and able to see what the product will look like upon ordering.
I have been happy with the products. This is the second time I have ordered customized apparell with your company.
Ordering was super simple and fast. Prices were way better than other sites I looked at. Shipping was very fast and the sweatshirt is gorgeous.
My order is a gift to my son. It is professionally made and the personalization is awesome! Thank you! Will definitely re-order in the future.
It was fast and I was very happy with my order. Great production time.
Easy to order, and fast delivery, my grandson loves his sweatshirt
Great, I found exactly what I was looking for it came up on search engine.
Great quality, with so many designs and colors to choose from. Perfect for Christmas gifts.
Love your products! High quality, great customer service...always find what I'm looking for. We'll be back!
Purchased from this store before... great products,, great quality... very happy with purchases or I would not be back... Thank you!
Great product. Will be ordering other items from this company. Items also was recieved in a timely manner
Easy to navigate and I am thankful it saves what is in my cart!
I thought the shirt was made just enough to get by and look ok. It could have been made with a better feeling Tee.
Was having difficulty finding an item with graphic configuration I needed. I appreciated the multiple graphics options available for this item.
First, I was concerned because the product I clicked on to buy said 2024. When I got my purchase confirmation with a picture, I panicked when the picture had 2023 on the front. I chatted with the rep who assured me mine would have the correct year.
Just a few days later, the hoodie arrived. It is sized perfectly, dated correctly as promised, and all the work on it is quality embroidery. I plan to add more embroidery work on the back, so this will be an investment in the end. I am glad to see it's worthy of the extra money I will be investing in it. Highly recommend.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members