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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Love my shirt. I have ordered shirts before with you guys. You guys are awesome.
Tshirt fit is excellent and the logo was well placed. The colors were accurate on website to what I received. Shipping was as expected, took about ten days from to order to doorstep.
Great, great, amazing, best school spirit wear out there!
Easy site to navigate and decent time to ship. The product was an excellent quality and my kiddo loves the sweatshirt we purchased.
Quick easy shopping experience so far. Lots of option of products and personalization. Wish I could choose text color for back of shirt but still very happy so far!
Ordering was easy, and prices were fair. If I could change anything it would be faster shipping, but I also understand that these are made to order - so I don't think that it was too long to get the order. I'm satisfied with my purchase and experience.
The ease of navigating the website was easy! So many choices make it a bit hard to choose. I was surprised to find my Grandson's high school and bought a short and long sleeveEase of choosing
Got a variety of great shirts, thanks! Great color options, fabric options, and design options!
Quality was great. Runs small so order one size up.
My shopping experience was fine, it was the shipping experience that was less than ideal. I received a shipping confirmation email, but the tracking information in it never worked, so I had not idea what it's status was or when it was expected to be delivered.
Ordered shirts. Got exactly what I wanted. The shirts look great.
Great shopping. Shipping took a bit longer than expected.
Fast delivery and great quality. My husband loves it!
Product arrived in good shape and correct but it took a month.
Ordering was easy and product arrived in a timely manner.
The website was easy to use. I just wanted more detailed info on when it would ship.
My order arrived on time and as describer as I ordered. Thank You
Order came exactly as designed. Very happy with our shirts.
I got what I ordered and quality was good. Only issue was I had to just cross my fingers I wasn't scammed. Tracking would always just send me to a page that said "oops, something broke" which had me questioning if I would ever receive the item. I was happy when it arrived and am happy with the product.
Good fabric and fit. Yet to wash it but i am sure it will be fine.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members