Pink LilyReviews 454

Yes, all caps because this store is AMAZING. Sizes fit like they should, quality is AMAZING. Customer service responds extremely fast and goes above and beyond to make any situation right. HIGHLY recommend this boutique.

When checking out with ApplePay, I didn't have the option to select express shipping prior to confirming the order. I reached out hoping to upgrade my shipping speed and they expedited it free of charge! Went above and beyond my expectations.

I love this company. Anytime I have ever had an issue, they were very quick & gracious to fix it. Very satisfied with the quality of everything I've purchased from them.

Very satisfied my merchandise came on time and my emails were always answered. This was the first time I ordered from pink lily and it won't be my last. Thank you for a great experience with pink lily.

I ordered several vests on sale. They were too small when I received them and Pink Lily was quick to give me return shipping labels and return my money once they processed the return. I have already ordered again - multiple times.

I had a small issue with one of my sweaters that was delivered and they were very prompt to fix the problem and made sure it was no inconvenience to me at all. I will definitely continue to order from them.

I received a package and there was a problem with the item. I emailed the company and their response was almost immediate and they solved the problem promptly. The item is comfortable and looks great!

I have ordered several times from Pink Lily, and have been pleased with every item. I recently received the wrong size in one of my items, and Pink Lily was very responsive, and quick to send out the correct item and also send a label to return the incorrect item due to their error. Will definitely be ordering from them again!

Thank you to Pink Lily for correcting an error and providing timely responses! Cute clothes and great customer service!

I wish other companies would be as prompt on questions about billing as Pinklily. I received my product and the invoice showed my card was charged $36 for my "free gift." I contacted the billing department. They pulled up my account and said it was a type of glitch but my card was actually only charged for the one product I ordered. I appreciate their caring and quick solution!
Their clothes are wonderful!

I have ordered two times from here and both times the items were not true to size. I have 3 girls and they have not been able to wear anything either time because of the sizing. And I was not able to return Because my items were "non refundable sale items" and not to mention the quality is not worth the money.

I was given a discount code after I placed my order. The code didn't go through at first but Pink Lily made sure I got the discount! They are awesome!

Ashley helped me with my order. She was wonderful. I messed up my order and she was so accommodating and responsive. 10 out of 10 recommend

I wear nothing but Pink Lily when it comes to my sweaters and I easily have 30 of them now and my collection is still growing. There are times I have had to contact customer service and they are on it like no other. They are crazy fast in their response time and always keep me a happy camper.
Biggestfan

I had a question about my shipment and I mean in minutes they replied back with an extremely thorough explanation. It was not a pre-generated response, it was personal and extremely helpful! I love their company, their clothes, and now their customer service!

Customer service was quick to fix a problem with my order! I've been purchasing from Pink Lily for a while now, and every time there is a problem it is fixed with ease. Their team is always happy to help! Highly recommend!

I had an issue with my payment. It went through on my end but pink lily never received it. After sending them an email they were so quick to respond and so thorough with helping me figure out what happened. Def rec this website to everyone... not only do they have the cutest to date trends at a reasonable price they have an amazing customer service dept as well... def a customer for life!