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Perpay

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.


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Perpay Reviews Summary

Perpay has a rating of 4.6 stars from 2,495 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay most frequently mention customer service, credit score and direct deposit. Perpay ranks 8th among Discount Shopping sites.

service
389
quality
1,199
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Help with my account verification
February 4, 2025

Help with my account verification number and successfully

Date of experience: January 25, 2025
Wisconsin
1 review
0 helpful votes
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VR headset
February 3, 2025

My headset will not pair to no phones in my house I've been trying to contact you guys for a whole month no response you don't have a number I can contact you at you only have this email and you're still not responding I think it's very unprofessional

Date of experience: January 24, 2025
Perpay T. — Perpay Rep
over a year old

We appreciate you taking the time to reach out and share your concerns. We’re truly sorry for the inconvenience you’ve experienced with your headset and for any confusion about how we can assist. I can see that a member of our Team has been in contact you in regards to the issue you have with your item, so please respond through there if you have any further questions!

Texas
1 review
0 helpful votes
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Excellent service
February 1, 2025

Thank you! Very understand very polite and informative

Date of experience: January 22, 2025
Illinois
1 review
0 helpful votes
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The best way to build credit!
February 1, 2025

This was a wonderful experience, getting what I want and building credit at the same time. Using automatic payments straight from my payroll is a great way to go. Hassle, free and without interest! That's a plus for everyone!

Thank you!

Date of experience: January 21, 2025
Georgia
1 review
0 helpful votes
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Customer service
February 1, 2025

Great service, really helped with everything I asked and needed.

Date of experience: January 21, 2025
Alabama
1 review
0 helpful votes
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Great experience
January 30, 2025

My experience was quick and painless, was able to get a response almost right away

Date of experience: January 20, 2025
Florida
1 review
0 helpful votes
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Good
January 29, 2025

I am very happy with this app, it is the best and I recommend it to everyone, it is very good.

Date of experience: January 19, 2025
Ohio
1 review
0 helpful votes
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Theo customer rep
January 25, 2025

By far is the most helpful employee ever I had a few hoops to jump through and this gentleman helped me the whole way

Date of experience: January 15, 2025
California
1 review
0 helpful votes
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Fast and reliable
January 25, 2025

Trustworthy, thank you guys for the support much appreciated

Date of experience: January 15, 2025
California
1 review
0 helpful votes
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Awesome
January 25, 2025

Awesome communication through the whole process. Great assistance with making sure I had a replacement item.

Date of experience: January 14, 2025
Maryland
1 review
0 helpful votes
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Great service
January 24, 2025

Toshi was great and very polite. He was able to cancel and order that I've been inquiring about for awhile

Date of experience: January 14, 2025
Illinois
1 review
0 helpful votes
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Is the best
January 23, 2025

Is a good app and the best in credit. I love it 🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰

Date of experience: January 13, 2025
Texas
1 review
0 helpful votes
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Awesome Credit Builder Program!
January 22, 2025

This program has boosted my credit because it makes sure your payments are made "On Time"; so the Credit Bureaus can see consistently. Each time the payment is made, it is reported. They also give you high credit limits and the more you use the service; the more credit you will be granted! It's a great way to keep $ in an account and save up for emergency, car repair, tires, auto insurance or a rent payment! Think of Perpay as a Modern Money Management System providing you Financial Planning services to help you fulfill your goals! This app is #DJApproved
(You can see more of my viral reviews on Google!)

Date of experience: January 12, 2025
Kentucky
1 review
0 helpful votes
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Order approval
January 21, 2025

Takes to long to get your orders approved after you have already placed an order

Date of experience: January 11, 2025
Illinois
1 review
0 helpful votes
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Identity fraud accounts
January 20, 2025

Thank you for taking the time to reach out and send me the information on my account that someone has been adding extra accounts in my name making accounts thank god they didn't use up my accounts and make it a fraud issue I appreciate your fast response and fixing everything so I can now do my shopping.

Date of experience: January 10, 2025
California
1 review
0 helpful votes
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Customer Support addressed my concern in a timely manner. I can rest assured when purchasing with PerPay. Thank you

Date of experience: January 10, 2025
New York
1 review
0 helpful votes
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Desperate need of help
January 20, 2025

Your response time is beyond horrible. Then when someone does help they don't answer questions that's being asked. Someone was helping then after I completed a step the person left chat or something because I was never told what the next step is. I've been trying to withdraw my cash from this account being that I need for an emergency, I've been getting in little to no help at all. This had been going on for almost 4 days now. I have a Td Bank account thts on file that I need the funds transfered to and seems like no one over there wants to help. Please email ASAP or call me so I can settle this issue.

Date of experience: January 10, 2025
Perpay T. — Perpay Rep
over a year old

Hi Troy, we are sorry to hear about the delay you experienced and understand how important it is to get your funds transferred promptly! I can see that a member of our team was able successfully send your overpayment back to your personal bank account. If you have any further questions or concerns, feel free to reach back out to us at [email protected]!

Georgia
1 review
0 helpful votes
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My experience was very easy and straightforward. I got to buy my kids Christmas gifts and open a line of credit to help build positive credit. Each payment is deducted out of payroll via direct deposit so you don't even have to think about it or accidentally miss a payment. I would recommend this to anyone.

Date of experience: January 9, 2025
Maryland
1 review
0 helpful votes
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Perpay is great
January 18, 2025

I ordered a new Xbox Series X. Unfortunately, there was no bundle like the PS5 but it came fast and with the payments coming out of my check,its quite easy to pay it off.

Date of experience: January 8, 2025
Arkansas
1 review
0 helpful votes
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Customer support is EXCELLENT!
January 17, 2025

Any time I have had a need to contact Customer Support, they have always been helpful and given me the guidance that I needed to resolve my issue. I have never had a negative experience with this company, and in the day and time, that is RARE!

Date of experience: January 7, 2025