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Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.
Perpay Reviews Summary
Perpay has a rating of 4.6 stars from 2,400 reviews, indicating that most customers are generally satisfied with their purchases. Perpay ranks 7th among Discount Shopping sites.
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Is a good app and the best in credit. I love it 🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰
This program has boosted my credit because it makes sure your payments are made "On Time"; so the Credit Bureaus can see consistently. Each time the payment is made, it is reported. They also give you high credit limits and the more you use the service; the more credit you will be granted! It's a great way to keep $ in an account and save up for emergency, car repair, tires, auto insurance or a rent payment! Think of Perpay as a Modern Money Management System providing you Financial Planning services to help you fulfill your goals! This app is #DJApproved
(You can see more of my viral reviews on Google!)
Takes to long to get your orders approved after you have already placed an order
Thank you for taking the time to reach out and send me the information on my account that someone has been adding extra accounts in my name making accounts thank god they didn't use up my accounts and make it a fraud issue I appreciate your fast response and fixing everything so I can now do my shopping.
Customer Support addressed my concern in a timely manner. I can rest assured when purchasing with PerPay. Thank you
Your response time is beyond horrible. Then when someone does help they don't answer questions that's being asked. Someone was helping then after I completed a step the person left chat or something because I was never told what the next step is. I've been trying to withdraw my cash from this account being that I need for an emergency, I've been getting in little to no help at all. This had been going on for almost 4 days now. I have a Td Bank account thts on file that I need the funds transfered to and seems like no one over there wants to help. Please email ASAP or call me so I can settle this issue.
My experience was very easy and straightforward. I got to buy my kids Christmas gifts and open a line of credit to help build positive credit. Each payment is deducted out of payroll via direct deposit so you don't even have to think about it or accidentally miss a payment. I would recommend this to anyone.
I ordered a new Xbox Series X. Unfortunately, there was no bundle like the PS5 but it came fast and with the payments coming out of my check,its quite easy to pay it off.
Any time I have had a need to contact Customer Support, they have always been helpful and given me the guidance that I needed to resolve my issue. I have never had a negative experience with this company, and in the day and time, that is RARE!
I purchased the second item which was a Tory Burch tote! That said it was delivered the 29th. I was Out of Town for the Holiday's. But when I returned home I did not receive my package. And I'm just getting from out of town! 434.00$ 20/pmts. I already have a TV50in. 4 payments left. And I purchased and another TV when I purchased the Pocketbook! So can someone Get back to me ASAP. PLEASE AND thank you
Thank you for sharing your experience Nadiyah. We’re sorry to hear about the trouble with your recent order and truly understand how frustrating this can be. While it appears the package was marked as delivered, we’d love to investigate further to help resolve this for you. Our team is reviewing your account and will follow up with you shortly. In the meantime, please feel free to reach out directly to us at [email protected] so we can assist as quickly as possible.
I haven't had any issues with perpay! Every agent in every department are swift and accurate when it comes to helping anyone. What we as customers have to understand is customer service representatives are human just like anybody else and they can only do so much but try to go above and beyond for the ones that need help.
I had an issue on an order and I have never used per pay before. THEO was very helpful on tracking an item that wasn't showing up on the tracking. THEO tracked and found my package location and time to be delivered. He was very respectfully and worked fast,but efficient, thank you very much THEO
So after about 10 emails of the same messages I was able to finally communicate with someone with out receiving another automated message. The Perpay agent is Thierry who responded to my concern who also responded with appropriate communication who also provided me with assurance that my issue will be resolved. That is how you communicate with your customers especially if we are the ones doing business with you. So shout out Thierry great job. You may be the only reason I shop again online 💪🏻
We appreciate you taking the time to share your experience Bernard. We’re thrilled to hear that we provided the level of communication and support you needed to resolve your concern. At Perpay, we’re committed to creating a positive experience for all our customers, and it's great to know we made such a lasting impression!
If you ever need assistance in the future, don’t hesitate to reach out—we’re always happy to help. You can contact us anytime at [email protected].
I was helped quickly and she took care of what I needed without hesitation. Thank you for the help and quick response 👍
I already knew that I would be paying 2/3x the amount using them. I set up a payment plan and they just took all the money from my account in one swoop instead.
Hi Sylvester, thanks for bringing this to our attention and we are sorry to hear about the inconvenience this has caused. I can see that a member of our Team was able to resolve this for you and send back any overpaid funds. If you have any further questions or concerns please feel free to respond to our last message or reach out to us at [email protected]!
My package that I absolutely needed for business, hasn't arrived at all. I have received poor communication on my package and everyone keep asking the same questions but no one is updating except the automated service! It's been since December 5th, 2024... No update, and this was very much needed!
We’re truly sorry to hear about the delay with your package and the frustrations with communication along the way. Our team is ready to assist in resolving this matter. Please email us at [email protected] with your order information so we can provide an update and get this resolved promptly. We truly appreciate your patience as we work to make this right.
Since joining perpay it's been an amazing experience i have recommended perpay to my coworkers and family 10 stars
We appreciate you bringing this to our attention. We're sorry to hear about the tracking delay for your order! Our team is here to ensure you receive your items as quickly as possible. Please email us at [email protected] with your order details so we can provide an update right away.
Fast shipping great service easy to order you wouldn't notice the money gone because it come straight out your check
Very nice and helpful answered my question. Great customer service
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Hi Troy, we are sorry to hear about the delay you experienced and understand how important it is to get your funds transferred promptly! I can see that a member of our team was able successfully send your overpayment back to your personal bank account. If you have any further questions or concerns, feel free to reach back out to us at [email protected]!