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From the business
Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.
Perpay Reviews Summary
Perpay has a rating of 4.6 stars from 2,398 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay most frequently mention customer service, direct deposit and credit score. Perpay ranks 7th among Discount Shopping sites.
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My order was delayed due to it, not being delivered in my area. They were able to help me. And get me a replacement item
It take you all entirely too long in the Customerservice department to respond to text and emails. You have to wait days and days and days and days for a response that needs to change… you all have customers waiting too long to get an answer for something so simple…
We appreciate your feedback and are sorry for any delays you've experienced with our customer service. Our team is committed to improving our customer service process, and your feedback helps us do just that. If you need further assistance, please reach out to us at [email protected]—we’re happy to help!
I have purchased a few items over the years; always a wonderful and simple experience.
My Experience with prepay was excellent. I would recommend this to my family and friends
I have purchased several items through Perpay. This is an easy, hassle free, convenient way to purchase items. I have the ability now to buy things that otherwise wouldn't be able to. For example, I surprised my son with a top quality drone for his birthday. I love the convenience of the payments being directly deposited from my employer on payday. I don't have to worry about forgetting a payment, and I am able to pay extra when I want.
The customer service team is outstanding. Many online shopping company's have poor support, but Perpay has prompt, helpful, and empathetic people who are ready and willing to help.
I had an issue with a payment from my employer and Rob and Steven helped me fix the problem. They emailed back right away and we corresponded back and forth through the day and evening I'm so grateful to have suck an awesome experience in resolving my issue. I will remain a loyal customer with all of my online shopping purchases.
Other than the time it took to get a response, the support I received was satisfactory.
Fast east access to customer service. Fixed and resolved my problem almost immediately.
Thanks Ricca for your fast response and services! I appreciate you answering all of my questions thoroughly 😁
Help with my account verification number and successfully
My headset will not pair to no phones in my house I've been trying to contact you guys for a whole month no response you don't have a number I can contact you at you only have this email and you're still not responding I think it's very unprofessional
We appreciate you taking the time to reach out and share your concerns. We’re truly sorry for the inconvenience you’ve experienced with your headset and for any confusion about how we can assist. I can see that a member of our Team has been in contact you in regards to the issue you have with your item, so please respond through there if you have any further questions!
Thank you! Very understand very polite and informative
This was a wonderful experience, getting what I want and building credit at the same time. Using automatic payments straight from my payroll is a great way to go. Hassle, free and without interest! That's a plus for everyone!
Thank you!
Great service, really helped with everything I asked and needed.
My experience was quick and painless, was able to get a response almost right away
I am very happy with this app, it is the best and I recommend it to everyone, it is very good.
By far is the most helpful employee ever I had a few hoops to jump through and this gentleman helped me the whole way
Trustworthy, thank you guys for the support much appreciated
Toshi was great and very polite. He was able to cancel and order that I've been inquiring about for awhile
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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We appreciate your kind words! We're so glad to hear that you found the application process easy and that your products arrived quickly. Making shopping simple and convenient is what we aim for! If you ever have any questions, feel free to reach out at [email protected].