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PerpayReviews 2,393

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.


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Perpay Reviews Summary

Perpay has a rating of 4.6 stars from 2,393 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay most frequently mention customer service, direct deposit and credit score. Perpay ranks 7th among Discount Shopping sites.

service
389
quality
1,201
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Awesome
March 22, 2025

Very good quality stuff and awesome price's definitely worth it for anyone who needs a good breakdown

Date of experience: March 12, 2025
Texas
1 review
0 helpful votes
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Great site
March 21, 2025

I love perpay. I was able to get so many things with small monthly payments

Date of experience: March 11, 2025
New York
1 review
0 helpful votes
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I am very upset my item was scanned delivered on May 4 according to tracking by a person named Carl and it has not been located.

Date of experience: March 7, 2025
Perpay T. — Perpay Rep
12 months ago

We are sorry to hear about this! I can see that you have been in contact with a member of our team and they are currently in contact with our Distribution Partners regarding this order. We appreciate your patience and will be sure to update you as soon as we hear back from them.

Wyoming
1 review
0 helpful votes
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Very helpful and understanding
March 21, 2025

My card was declined when I attempted to purchase something off of TikTok. I normally don't have any trouble purchasing things off of there as I have before. So I reached out and my issue was resolved in literally about 10 minutes or less. Super satisfied I must say!

Date of experience: March 7, 2025
Pennsylvania
1 review
0 helpful votes
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Perfume order
March 16, 2025

Missing 1 item from order only received 2 out of 3 hopefully it's on its way I. A different delivery

Date of experience: March 6, 2025
North Carolina
1 review
0 helpful votes
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Great customer service
March 16, 2025

Had an issue with a negative balance and they were able to help me out with it

Date of experience: March 6, 2025
North Carolina
1 review
0 helpful votes
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Getting my account back right
March 8, 2025

The customer service representative was very polite very knowledgeable very understanding overall I'm satisfied with answers he gave me

Date of experience: February 26, 2025
Texas
1 review
0 helpful votes
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They did not help me at all and it took completely to long for them to respond

Date of experience: February 25, 2025
Perpay T. — Perpay Rep
12 months ago

We are sorry to hear about the delay you have experienced. It looks like we have encountered an error when contacting you, as the email on your Perpay account is undeliverable. Please feel free to create another account with a different email address and reach out at [email protected] through your new email so we can help you get your account set up.

Montana
1 review
0 helpful votes
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So helpful!
March 7, 2025

From start to finish it has been smooth sailing. I enjoy this service immensely and it is so convenient and affordable.

Date of experience: February 25, 2025
Rhode Island
1 review
0 helpful votes
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Chat room fast and easy
March 6, 2025

I recommend the chat room to all customers fast and way less than 3 minutes I needed my card activated was having problems on the app and instead of calling I did the chat room with an agent and it was fast and easy process

Date of experience: February 24, 2025
New York
1 review
0 helpful votes
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Support through chat was fast, very easy, and didn't take long. I'm appreciative of this service being available. My only issue is that I wish there was a way to track when you receive my first direct deposit and I also wish the credit card could be expedited because I'm financing an upcoming expense and was hoping to have the card sooner rather than later.

Date of experience: February 24, 2025
New York
1 review
0 helpful votes
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Great fast chat
March 5, 2025

My question was answered quickly. The agent was very polite as well.

Date of experience: February 23, 2025
New York
1 review
0 helpful votes
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The best of the best
March 5, 2025

Very good and fast delivery I love it company I really want more company like this one is real and best services

Date of experience: February 22, 2025
Illinois
1 review
0 helpful votes
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Nike
March 4, 2025

I bought two Nike products they came just in time with no issues

Date of experience: February 22, 2025
Pennsylvania
1 review
0 helpful votes
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Hshs
March 3, 2025

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Date of experience: February 21, 2025
Missouri
1 review
0 helpful votes
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Customer Service
February 26, 2025

Everyone I have been in contact with has been very helpful, professional and friendly.

Date of experience: February 16, 2025
South Carolina
1 review
0 helpful votes
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Resolved the issue
February 17, 2025

I received an item from a partner retailer that was missing parts. After reaching out Perpay and sending photos as proof that the partner was providing inaccurate information Perpay was able to get parts similar to the ones I was missing sent to me.

Date of experience: February 7, 2025
California
1 review
0 helpful votes
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The PerPay experience is a novel one in the USA that have tended to exclude a section of the citizenry, all in the name of credit ratings that are at best subjectively disadvantaged to people of color. Good way to go!

Date of experience: April 1, 2025
Arizona
1 review
0 helpful votes
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It works
February 15, 2025

It worked when I needed it. I needed it and it worked. Christmas was a hit!

Date of experience: February 5, 2025
New York
1 review
0 helpful votes
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Use Perpay for your shopping Needs
February 14, 2025

I have been using perpay since around 2017 or there abouts every single time I use them the staff go above and Beyond for me. Yes you will hear it all the time "you pay more in the long run" blah blah blah, Well if you think about it that way sure. But how many people would rather pay a low amount in a higher value for a product then have to pay the full value of the product. Not me! Thats for sure! I love these guys and I will continue to use them for as long as I shall live

Date of experience: February 4, 2025