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Perpay

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Perpay is a certified B Corp, which means that we are a part of the global movement for an inclusive, equitable, and regenerative economic system. B Corps are dedicated to using business as a force for good and meet high verified standards of social and environmental performance, transparency, and accountability to all of their stakeholders. Learn more at https://www.bcorporation.net/en-us/find-a-b-corp/company/perpay-inc/.


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Perpay Reviews Summary

Perpay has a rating of 4.6 stars from 2,495 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay most frequently mention customer service, credit score and direct deposit. Perpay ranks 8th among Discount Shopping sites.

service
389
quality
1,199
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great love it!
July 19, 2025

Great products huge variety and quick delivery love shopping here and its raised my credit score by 50 points

Date of experience: July 19, 2025
Arizona
1 review
0 helpful votes
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Awesome Service
July 18, 2025

Since I have started with your company, My credit rating is Soaring. I know i started small a simple toaster and ice machine. But as my credit started to climb, More things became available too my budget. I have enjoyed everything i have purchased minus the 1 thing i did not get warranty for lol the toaster. I send My Thanks to my friend who recommended PerPay. Again awesome way to get your credit back on track.

Date of experience: July 18, 2025
Kentucky
1 review
0 helpful votes
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The customer service sux
July 18, 2025

The program doesn't really benefit you because they're too busy taking fees from the funds that you put on the card. In addition they make their own rules as they go when you make a complaint no one helps you but they continue to support the rules that they have in place is very upsetting to be with a company that can change things at the blink of an eye if you're here to help then why not help looks like you hit a harm because you're constantly belittling my credit With your updates but when you're causing the problem by adding all all these intensive fine fees, I explained you that my mom passed away and then I was having trouble keeping up with the payments. There should've been something in place to help in that way, but no instead of you're ripping my credit apart because of your decision too.

Date of experience: July 18, 2025
Perpay T. — Perpay Rep
8 months ago

Perpay is truly sorry to hear about this experience and extends heartfelt condolences for the loss of your mother. The team understands how difficult that time must have been and regrets that support did not meet expectations during such a challenging period. We work hard to offer tools that support financial wellness, and it's clear this situation caused distress instead. Feedback like this is taken seriously and helps the team work toward meaningful improvements. If there’s anything that still needs attention, Perpay invites you to reach out directly at [email protected].

Florida
1 review
0 helpful votes
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I love perpay. Never have to worry about missing payments. My credit score has gone up quite a bit since using them!

Date of experience: July 18, 2025
North Carolina
1 review
0 helpful votes
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Quality at best
July 18, 2025

Well, I was in looking for a new TV because I've always had a smaller one and came across per pay and it was convenient and I got the shipment in no time and I love the product

Date of experience: July 18, 2025
Florida
1 review
0 helpful votes
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Great Company
July 17, 2025
Updated review

Payments come out on time shipping is received faster than expected and increases my credit score. I love it.

Date of experience: July 17, 2025

I love PerPay
May 23, 2025
Previous review

PerPay allows you to purchase items and build your credit. It definitely comes in handy doing the holidays when money is tight I would recommend per Pay to family and friends.

Date of experience: May 23, 2025
California
1 review
0 helpful votes
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Love Love Love this!
July 17, 2025

Perpay has been amazing! I have been able to purchase many things on here and not have to worry about it because the payments get taken out of my paycheck.

Date of experience: July 17, 2025
Georgia
1 review
0 helpful votes
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Great company
July 17, 2025

Awesome crew assisted all the way. Very easy to work with and always customer friendly.

Date of experience: July 16, 2025
New York
1 review
0 helpful votes
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Bad service
July 17, 2025

Bad customer service even though you pay on time they don't even care, I been trying to purchase and contact customer service by email and I don't get results, products are ok but customer service is awful, as soon as I finish my payments I would delete the app at this point is useless

Date of experience: July 16, 2025
Perpay T. — Perpay Rep
8 months ago

We appreciate your honest feedback and are sorry to hear you've had trouble connecting with our support team. That’s never the experience we want for our community. Our team works hard to respond to all inquiries, and we’re here to help if you're still facing any issues with your account or orders. Feel free to reach out directly at [email protected] again so we can assist you from there.

Pennsylvania
1 review
0 helpful votes
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Life Changing!
July 17, 2025

This has made a huge difference in what I am able to do for myself and children. I have gotten big to ticket items in small affordable payments while increasing my credit score!

Date of experience: July 16, 2025
New York
1 review
0 helpful votes
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The overall best
July 16, 2025

The best marketplace I ever use super easy to use and ship super fast I've been a customer for 3 years now and I can't complain 💯

Date of experience: July 16, 2025
California
1 review
0 helpful votes
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Customer service is excellent
July 16, 2025

Took care of everything professionally! Let me know there were issues with a product but PERPAY team helped me and got it squared away immediately.

Date of experience: July 19, 2025
Michigan
1 review
0 helpful votes
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I love it
July 16, 2025

Quick to set up and easy to use and you don't have to pay until your next payday when you first sign up

Date of experience: July 16, 2025
North Carolina
1 review
0 helpful votes
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Easy, good quality
July 16, 2025

It is easy to setup your direct deposit, it is nice high quality things, prices aren't doubled, no credit check!

Date of experience: July 15, 2025
Alabama
1 review
0 helpful votes
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Name Brands and Convenient
July 15, 2025

Convenient. Quality Products and is reflected on your credit report.

Date of experience: July 15, 2025
Sri Lanka
1 review
0 helpful votes
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Awesome service
July 15, 2025

This is for those of us who need a fast line of credit and affordable payments that fit the budget. Just great. All my friends know about this. Thanks

Date of experience: July 15, 2025
California
1 review
0 helpful votes
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STEPPING MY CREDIT
July 15, 2025

It going well so far, no issues, and all my items came perfectly packaged.

Date of experience: July 15, 2025
California
1 review
0 helpful votes
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Every penny counts for something
July 13, 2025

Everything I've ordered thus far has been beneficial to my household and with the Perpay payment plan in the shopping tab it's all affordable

Date of experience: July 13, 2025
Alabama
1 review
0 helpful votes
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A better choice
July 13, 2025

It has been a blessing for me and I recommend it for anyone you wants to shop and build your credit too I'm loving it

Date of experience: July 13, 2025
North Carolina
1 review
0 helpful votes
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My purchases
July 13, 2025

Thank you for wonderful customer service my first tv stand was stolen off my porch and they quickly replaced it and I received it today and I'm so happy with all my stuff I even ordered more! Thank you!

Date of experience: July 13, 2025