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From the business
PDFSimpli is another exciting product from WorkSimpli Software LLC. Our mission is to empower people to help themselves. The time to change your life is not tomorrow, it is today. As a company, we believe in momentum and results. We want to make things simple and delightful for our users through a constant evolution of software. This includes difficult and intimidating legal and financial situations or working with pesky file formats like PDF.
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
PDFSimpli Reviews Summary
PDFSimpli has a rating of 3.4 stars from 2,281 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process and much time. PDFSimpli ranks 5th among Software sites.
We monitor reviews for authenticity
Julian, an excellent professional, helped me, and we reached a payment agreement, which was more economical, and I received a refund of some of the money.
Muy buena, aunque desearía una suscripción sin renovación automática
Hola,
Muchas gracias por su reseña de 4 estrellas. Nos alegra saber que tuvo una experiencia positiva con PDFSimpli.
Entendemos su comentario sobre la renovación automática de la suscripción. Actualmente, todas nuestras suscripciones son de tipo recurrente, pero cada cliente tiene la opción de cambiar o cancelar su plan durante el periodo de prueba para evitar cargos futuros. Valoramos mucho su feedback y lo tendremos en cuenta para mejorar la experiencia de nuestros usuarios.
Si desea ayuda para gestionar su suscripción o cancelar la renovación automática, nuestro equipo de soporte estará encantado de asistirle. Puede contactarnos en [email protected]
o llamar al 1-844-898-1076.
Saludos cordiales,
PDFSimpli
I have paid a 14 day full access plan yesterday, but can't upload a doc- it redirects me to the choose plan page.
Be aware about their auto-renew subscription plan. They always offer customers a 14-day trial, which in this case cost $1.95. Once the 14-day trial ends, a charge of $49.95 applies. However, that charge corresponds to their premium plan, which is usually for business accounts. Based on your activity history, if you are an individual user. After 14 days, auto-renews $39.95 billed every 4 weeks
What is surprise!
And the app, even with paid plan, doesn't works.
Hello,
We’re very sorry to hear about the trouble you’ve experienced and understand your frustration. We appreciate you taking the time to explain the situation.
The $49.95 charge corresponds to our base subscription plan, which includes the ability to add up to 9 extra users. Every customer has the ability to change or cancel their plan during the 14-day trial period to avoid future charges. It sounds like there may have been a technical issue preventing your document upload, and we want to resolve that for you.
Please contact our support team at [email protected]
or call 1-844-898-1076 with your account details. We’ll review your plan, ensure it is active, and help you upload your document so you can use the service as intended.
We appreciate your patience and the opportunity to help fix this issue.
Best regards,
PDFSimpli
My experience with this company is terrible. These people are here to rob you by deception and they will only refund a penny on the dollar. Don't use their services. One was the lowest rating I could select, but I would rate them a zero.
Hello,
We’re very sorry to hear about your experience and understand how upsetting this situation must feel. We take feedback like yours seriously and appreciate you bringing your concerns to our attention.
PDFSimpli is a subscription-based service, and the terms are presented and agreed to during the signup process. If a subscription is canceled within the trial period, no further charges should occur. We understand, however, that billing concerns can be frustrating, and we want to make sure your case is properly reviewed.
We would appreciate the opportunity to look into your account and clarify what happened. Please reach out to our support team at [email protected]
or call 1-844-898-1076, and we’ll do our best to assist you and address your concerns.
Best regards,
PDFSimpli
Hola,
¡Muchas gracias por su reseña de 5 estrellas! Nos alegra mucho saber que nuestro equipo pudo ayudarle y encontrar una solución. Brindar un soporte eficaz y resolver las inquietudes de nuestros usuarios es una de nuestras principales prioridades.
Su comentario nos motiva a seguir ofreciendo un servicio rápido, claro y útil para todos. Si en algún momento necesita más ayuda o tiene alguna pregunta, no dude en contactarnos en [email protected]
o llamarnos al 1-844-898-1076.
Saludos cordiales,
PDFSimpli
Fue una excelente experiencia, ya que necesitaba realizar la traducción de un audio para la presentación de un proceso y esta herramienta de forma muy acertada realizó la tarea proporcionando un apoyo total y preciso a lo que necesitaba
Hola,
Agradecemos mucho que te hayas tomado el tiempo para compartir tu opinión con nosotros. Nos alegra saber que tuviste una excelente experiencia con PDFSimpli. Valoramos tu comentario y te animamos a que nos cuentes más detalles sobre tu experiencia. Gracias por la calificación de 5 estrellas.
Atentamente,
PDF Simpli
I made an inquiry, and you really kindly helped me a lot, and I think I will definitely use it if I have any work to do pdf files in the future.
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
I'VE BEEN DEALING WITH YOU ALL FOR YEARS AND TODAY I GET AN AGENT BY THE NAME OF JEISON WHO WAS RUDE, NOT KNOWLEDGEABLE AT ALL AND JUST DIDN'T CARE OR WAS CONCERNED.
Hello,
Thank you for your feedback.
We take concerns about our support team seriously, as we strive to provide respectful and accurate assistance in every interaction. However, we do not have any record indicating ongoing unresolved issues over an extended period, and we have multiple support channels available to ensure our users can receive proper help when needed.
While we regret that this particular interaction did not meet your expectations, we also expect all communications with our team to remain respectful so that we can assist effectively.
If you no longer wish to continue using the service, you may cancel your account at any time. Should you prefer assistance, we remain available through our official support channels to help resolve any specific concern.
Sincerely,
PDFSimpil
Support Team
Se me hizo un cargo que o debio proceder y Crsitian me apoyo y guio de exceletne forma
I had just received a notice from my credit card company that I had been charged for an annual subscription to this product. When I used their conversion service once, I didn't realize I was automatically signing up for a full year's subscription. I immediately opened the chat link this company provided, and the lady quickly took care of everything. I had already canceled my subscription on their website, but she was able to issue a refund immediately. I was worried that I would run into resistance, but what I received was help. What a relief and happy surprise!
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
Hola,
Te agradecemos mucho que te hayas tomado el tiempo de compartir tu opinión con nosotros. Nos alegra mucho saber que has tenido una experiencia estupenda con PDFSimpli. Valoramos mucho tus comentarios y te animamos a que nos cuentes más detalles sobre tu experiencia con nosotros. Gracias por la valoración de 5 estrellas.
Atentamente,
PDF Simpli
I was speaking with a wonderful agent who was walking me through my issue. I was asked to refrsh my screen, which in turn made me lose my chat. When i tried to reach out again i got a different agent who just gave me a link to click for guidance. Was not helpful at all. His name was Cristian
Hello,
We’re very sorry to hear about your experience, especially after initially receiving helpful support. We understand how frustrating it must have been to lose your chat after refreshing the screen and then not receive the same level of assistance afterward.
This is certainly not the experience we aim to provide, and we appreciate you bringing it to our attention. Your feedback regarding the inconsistency in support is very important, and we will share it with our team to help improve the quality and continuity of our service.
We would be happy to assist you further and ensure your issue is properly resolved. Please reach out to us at [email protected]
or call 1-844-898-1076, and we’ll make sure you receive the support you need.
Best regards,
PDFSimpli
Olá,
Agradecemos por dedicar seu tempo para compartilhar seu feedback conosco. Ficamos felizes em saber que você teve uma experiência positiva com o PDFSimpli e agradecemos muito sua avaliação de 4 estrelas. Sua opinião é importante para nós e será levada em consideração enquanto continuamos a aprimorar nossos serviços.
Atenciosamente,
PDFSimpli
I spent almost an hour trying to unsubscribe from PDFSimpli. In the meantime, I received an email asking me to chose the "Extended Access" plan. I think this imposition on my time and clearly stated intention to cancel is terrible customer service and poor business practice.
Hello,
Thank you for sharing your feedback. We would like to clarify that the “Extended Access” mentioned in the email does not represent a charge or an obligation. It refers to a limited-time courtesy benefit provided at no additional cost, which includes one free download per month. This information is clearly explained in the email for transparency.
Additionally, the first part of the message confirms that the account has been successfully closed. The mention of extended access is simply presented as a complimentary option and is not related to any new subscription or automatic renewal.
We regret any confusion this may have caused. Our intention is always to communicate clearly and provide helpful information, not to create inconvenience. We appreciate constructive feedback, but we also ensure that our processes and communications are accurately represented.
If you need any further clarification or assistance, our support team is available at 1-844-898-1076 or [email protected].
Sincerely,
PDF Simpli
No me ayudaron, me pidieron datos y cerraron el chat directamente. Tengo un problema urgente y no me dan solución.
Hola,
Lamentamos sinceramente la experiencia que tuvo y entendemos lo importante que es resolver un asunto urgente. Nuestro objetivo es brindar siempre asistencia completa y oportuna. Si el chat se cerró de manera inesperada, le pedimos disculpas por cualquier inconveniente que esto haya causado.
Para poder ayudarle lo antes posible, le invitamos a contactarnos nuevamente a través de los siguientes canales:
📞 Teléfono: 1-844-898-1076
📧 Correo electrónico: [email protected]
Con gusto revisaremos su caso de inmediato y trabajaremos para ofrecerle una solución adecuada. Estamos aquí para ayudarle.
Atentamente,
PDF Simpli
Un audio de mas de 5 horas me lo transcribio completo y obviamente me inscribi al plan pero al otro dia con el mismo archivo ya no quiere transcribir porque dice que maximo 20mb
Hola,
Gracias por compartir tu experiencia.
Nos alegra saber que el sistema pudo transcribir correctamente tu audio de más de 5 horas en el primer intento. Sin embargo, entendemos que puede resultar confuso que posteriormente el sistema indique un límite de 20 MB para archivos.
Esto puede ocurrir porque algunos procesos o herramientas dentro de la plataforma tienen restricciones técnicas de tamaño de archivo, especialmente dependiendo del formato del audio o de cómo se esté intentando volver a cargar el archivo. En algunos casos, el sistema puede procesarlo una vez, pero al volver a subirlo el archivo puede superar el límite permitido.
Una posible solución es dividir el archivo de audio en partes más pequeñas (menores a 20 MB) e intentar subirlas por separado para completar la transcripción.
Si deseas, también podemos revisar tu caso directamente y ayudarte a encontrar la mejor forma de procesar el archivo. Te invitamos a contactar a nuestro equipo de soporte para que podamos asistirte:
Email: [email protected]
Teléfono: +1-844-898-1076
WhatsApp: +1-878-220-0252
Chat en vivo: disponible en PDFSimpli.com
Con gusto te ayudaremos a resolverlo.
Atentamente,
PDFSimpli
I had an issue with being taxed with a plan i didn't choose but so far they were kind and they promised a refund. Other than that, he helps a lot. In my case i used is to translate scitifical reviews from english to frensh for my studies
Hi,
Thank you for sharing your feedback. We’re glad to hear that our support team was able to assist you and help resolve the billing concern. Providing helpful and friendly support is very important to us.
We’re also happy to know that PDFSimpli has been useful for translating scientific materials for your studies. Your feedback is appreciated and helps us continue improving our services.
Best regards,
PDFSimpli
Hola,
Lamentamos saber que tiene esta preocupación. Nuestros cargos solo se procesan cuando un usuario se registra en un servicio o suscripción, y todos los términos de facturación se muestran durante el proceso de registro antes de completar el pago.
Nos gustaría revisar su caso para aclarar lo sucedido. Por favor contáctenos en [email protected]
con más detalles para que nuestro equipo de soporte pueda ayudarle lo antes posible.
Saludos cordiales,
PDFSimpli
Dreadful told no account yet i have one told contact support which i have done to also be told no account, telling me auto renew is on yet how if no account found
Hi,
We’re sorry to hear about the confusion regarding your account. In some cases, accounts may be created using a different email address or sign-in method, which can make them difficult to locate initially.
Our support team would be happy to review this further and help clarify the situation. Please contact us at [email protected]
with any additional details so we can assist you and resolve this as quickly as possible.
Sincerely,
PDFSimpli
I've tried some platforms but only PDF Simply was helpful to compress my contract with a Publishing House so that I could attach it to the google form
Hello,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that PDFSimpli was able to help you compress your contract so you could easily attach it to your Google Form. Our goal is to provide simple and reliable tools that make managing and preparing documents for sharing as smooth as possible.
It’s great to know that our platform stood out among the others you tried and that it helped you complete your task successfully. Feedback like yours motivates our team to keep improving and providing helpful features for our users.
If you ever need assistance in the future or have any questions, please don’t hesitate to contact us at [email protected]
or call 1-844-898-1076. We’re always happy to help.
Best regards,
PDFSimpli
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
Thank you very much for your 5-star review! We’re delighted to hear that Julian was able to assist you professionally and help reach a payment agreement that worked better for you. We’re also glad that the refund process went smoothly and that you were satisfied with the resolution.
Our team strives to provide helpful and personalized support for every user, and feedback like yours motivates us to continue delivering excellent service. If you ever need assistance in the future, please don’t hesitate to reach out to us at [email protected]
or call 1-844-898-1076.
Best regards,
PDFSimpli