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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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I buy my OEM Sea Doo parts from partzilla because of their ease of ordering from their part diagrams, and everything normally arrives within one to four days. Not to mention, they have the best prices.
Easy navigation for parts information. Diagram was very helpful.
I bought a new fuel pump for a 2008 Kawasaki ZG1400. It's great that this is still available! It arrived early, nicely packaged. The fuel pump was in a Kawasaki OEM box. I installed it in the bike and it's a rocket again. Thanks! I will buy again as the need comes up.
Very fast shipping, great quality parts, no issues not a fan of the shipping cost, small inexspensive parts cost to much shipping. 149 for free shipping is a little high.
I was happy that Partzilla had what I was looking for as well as rings. I would say that the site stated that the parts I ordered "do not fit" my application which they are OEM parts, but just require the cylinders to be bored per the manufacturer. (That would be a better tip as opposed to they don't fit). But other then that I have had good luck with Partzilla.
Great job and fast shipping. Most of the time you guys have the OEM parts I'm looking for if available.
I ordered a week ago and still have no info about anything...
Easy as always. Look up the parts via OEM parts illustrations and fire away. Arrived on time as indicated. My first go-to for Suzuki parts.
The crew takes care of the customers real good amd very knowledgeable. Oem parts always a plus
Factory parts in timely manner you have them in stock or you get them from another warehouse which I'd don't mind waiting for
Easy to use web site. Parts packaged well and shipped quickly. Part fit perfectly. Will use again.
Easy ordering and fast delivery ………………………………. ……..
All parts in stock and delivered 2 days early. 👍.
Definitely will use Partzilla in the future.
I have emailed at least 4 times and have not received an intelligent nor educated response from customer service insofar as parts for 2015 Honda Fury (no abs) instead I get the following: Partzilla Customer Service via amazonses.com 9:18 AM (1 hour ago)
To me Hello, Part Number *******-MFR-670 is for the Right side of your unit. Please let us know if we can assist further. Thank You for choosing Partzilla.com In my email traffic I have asked numerous times I need both the RIGHT and LEFT side for the above part. I have also included the VIN No: Pleas advise!
Thank you for your feedback, and we're sorry to hear about your frustration.
After reviewing the email correspondence, it appears our customer service team responded to both of your inquiries. Initially, you asked if part number 83460-MFR-670 covered both the left and right sides, and our team correctly clarified that it was for the left side only. Once you provided your VIN and confirmed you needed both sides, our agent then supplied the correct part number for the right side (83410-MFR-670).
We certainly aim to be as clear and helpful as possible, and we regret if the communication didn’t fully meet your expectations. We’ll take this as an opportunity to improve the clarity of our responses. If you have any further questions or still need assistance with your order, please don’t hesitate to reach out directly
I always go to Partzilla for my OEM parts for my bikes. Employees are always helpful. For instance with this recent purchase I made the carrier lost my package and they helped right away to figure out what happened and set me up with a refund or replacement immediately. Very good customer service. Thank you :)
The parts selection is great. The shipping is good could be better. My only complaint is at the parts screen if i back up it goes back to bike selection.
I've always had a good experience with Partzilla. They ship fast and deliver the goods. The parts they use are quality and the description of the items are accurate.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your order and for taking the time to leave a review. We're sorry to hear about your concerns.
According to our records, your order was placed and shipped on Tuesday, August 19,2025. A tracking number was sent to you the following day (August 20), and the package was delivered on Friday, August 22—well within the expected 4–6 business day timeframe for standard shipping.
We completely understand how frustrating it can be to feel out of the loop, and we’re always working to improve our communication. If for any reason you didn’t receive your tracking info, please check your spam or promotions folder, or feel free to contact us directly—we’re happy to help.
If there’s anything else we can do to make this right or improve your experience, don’t hesitate to reach out.