Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Partzilla

PartzillaReviews 2,693

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!


+102
How would you rate Partzilla?
grey stargrey stargrey stargrey stargrey star

Partzilla Reviews Summary

The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.

This summary is generated by AI, based on text from customer reviews

service
382
value
177
shipping
185
quality
149
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow David R.
Unfollow David R.
Share Review
Report Review

Parts purchase
August 21, 2025

The website is very easy to use. The order status tab is awesome!

Date of experience: August 21, 2025
Virginia
1 review
0 helpful votes
Follow William A.
Unfollow William A.
Share Review
Report Review

I've placed several orders through Partzilla for multiple brands of bikes and they have consistently done well for me. I'll definitely continue to use them for all of my parts needs.

Date of experience: August 20, 2025
Michigan
1 review
0 helpful votes
Follow Charisse B.
Unfollow Charisse B.
Share Review
Report Review

Just what I wanted
August 20, 2025

Very happy to find my lens was in stock. It came fast, thanks!

Date of experience: August 20, 2025
South Carolina
1 review
0 helpful votes
Follow Jeremy V.
Unfollow Jeremy V.
Share Review
Report Review

Easy to find the parts I needed
August 20, 2025

It was easy to find the parts I needed, easy to check out and quick shipment.

Date of experience: August 20, 2025
Ohio
1 review
0 helpful votes
Follow Gary B.
Unfollow Gary B.
Share Review
Report Review

500 Sportsman rear bushings.
August 20, 2025

Arrived at stated time. Correct, factory parts, decent price.

Date of experience: August 20, 2025
North Carolina
1 review
0 helpful votes
Follow Jesse C.
Unfollow Jesse C.
Share Review
Report Review

Made it right
August 19, 2025

I ordered a tool kit for my 2014 FZ09. When I got it, the bag was open and some items were missing. I contacted customer service and they gave me 2 options. Send me a new tool kit or send me the missing items.

Date of experience: August 19, 2025
North Carolina
1 review
0 helpful votes
Follow LUIS J.
Unfollow LUIS J.
Share Review
Report Review

Satisfied
August 19, 2025

Easy to order and decent prices. I like the interface and the ability to find all the diagrams of the equipment

Date of experience: August 19, 2025
Virginia
1 review
0 helpful votes
Follow Shaun H.
Unfollow Shaun H.
Share Review
Report Review

Finding part
August 19, 2025

Had a hard time finding the part I needed. Site would go to different part than I needed. Was usually for a different machine also

Date of experience: August 19, 2025
Florida
1 review
0 helpful votes
Follow Brian T.
Unfollow Brian T.
Share Review
Report Review

Ordered specific oil and filter and was super easy to use the website and delivery came days quicker than expected! Definatly recommend using Partzilla!

Date of experience: August 19, 2025
Texas
1 review
0 helpful votes
Follow Mark M.
Unfollow Mark M.
Share Review
Report Review

Great service
August 19, 2025

Always great service and prompt shipping. This is my ho to place for utv parts.

Date of experience: August 19, 2025
Pennsylvania
1 review
0 helpful votes
Follow jerry r.
Unfollow jerry r.
Share Review
Report Review

Great experience
August 19, 2025

Have all the parts I needed with quick shipping thanks for being a great company to deal with

Date of experience: August 19, 2025
Missouri
1 review
0 helpful votes
Follow Jim M.
Unfollow Jim M.
Share Review
Report Review

Fast delivery
August 18, 2025

Item came on time and pretty fast I may add. Nice website easy to navigate

Date of experience: August 18, 2025
Florida
1 review
0 helpful votes
Follow David D.
Unfollow David D.
Share Review
Report Review

Great service.
August 18, 2025

Excellent quality parts and lightning-fast shipping! I've been very impressed with the consistency and reliability of this company. I'll definitely continue purchasing from them.

Date of experience: August 18, 2025
Indiana
1 review
0 helpful votes
Follow juanita b.
Unfollow juanita b.
Share Review
Report Review

Easy
August 17, 2025

I was able to return my product without any issues. I got my refund and I would revisit the site.

Date of experience: August 17, 2025
Texas
1 review
0 helpful votes
Follow ChenWai W.
Unfollow ChenWai W.
Share Review
Report Review

Recently acquired a 2001 Yamaha FZ1 that sat for 24 years with fuel in it. All original. Obviously needs a little work. Where to find parts? Checked a couple of forums and heard about Partzilla. OEM parts! Wow. Finding what I needed was a breeze. Placed the order and before I know it, everything was in my hands! Thank you for such quick shipping. It goes without saying that I will be using you guys again!

Date of experience: August 17, 2025
Texas
1 review
0 helpful votes
Follow John B.
Unfollow John B.
Share Review
Report Review

My old Polaris ATV needed a belt
August 17, 2025

My 2010 Polaris Sportsman 550 EPS needed a new belt. It had never been changed. I was inspired by your Youtube Video showing the steps needed to change it out and inspect the clutches. I shopped around for a new belt and decided to go back OEM. Partzilla has what I need to maintain this old machine and keep it like new. Thanks!

Date of experience: August 17, 2025
Indiana
1 review
0 helpful votes
Follow Jerry S.
Unfollow Jerry S.
Share Review
Report Review

My Mule
August 17, 2025

I tried to order a cover for my mule's glove box. The order page allowed me to order the pull but there was no button for the door. I called and the Tec (Brian) helped me order just what I needed. He was very knowledgeable and helpful. Great Experience!

Date of experience: August 17, 2025
Louisiana
1 review
0 helpful votes
Follow Brandon J.
Unfollow Brandon J.
Share Review
Report Review

My go to
August 17, 2025

Partzilla is my go to for anything I need for my 4 wheeler or street bike. Anytime I've ever needed factory parts, they had them. I've shopped around and the prices are good too. Couldn't beat them. For the most part they've had my parts in stock.

Date of experience: August 11, 2025
New York
1 review
0 helpful votes
Follow scott w.
Unfollow scott w.
Share Review
Report Review

Parts locator
August 17, 2025

I've been using PZ for years for snowmobiles and atv's. The way the website is setup helps locate parts quickley and correctly. The shipping is also fast with minimal backorder

Date of experience: August 17, 2025
Pennsylvania
1 review
0 helpful votes
Follow Ricky G.
Unfollow Ricky G.
Share Review
Report Review

I originally just choose Partzilla in search the the part a bit cheaper. Same OEM part at a lower price. Say no more. I've typically gone through Motosport.com, and where they are a good reliable, I've struggled more times then not with their shipping. Of even in stock items. This is where I'm sold with Partzilla. $ was taken from my account immediately, and received a email stating 2 day shipping. And like a heart not skipping a beat, my parts were sitting on the porch 2 days later. In conclusion. Not all Partzilla parts are cheaper, but some have quite a nice price cut, vs. And even for those prices that are the same, their shipping is great. 100% suggest others to Partzilla in the front of their minds when ordering for there next maintenance or fix needs. Thanks Partzilla for coming through.

Date of experience: August 16, 2025