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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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Purchased a Triumph Tiger 800XC Center Stand A******* for my 2013. It will be a great much needed accessory for the bike, especially since I frequently ride Forest Service roads. It's also extremely helpful when cleaning the rear wheel and chain and for chain lubrication. Thank you for having this OEM part at a great price with short delivery time!
Partzilla has the lowest prices on oem Honda parts that I can find online. I only wish that they offered more shipping options.
Hi Mike,
Thanks for your review. We are dedicated to serving our customers with the lowest possible price on the highest quality parts. Partzilla.com offers OEM parts at prices up to 80% below retail so you can get what you need plus a little extra. Why pay full retail price for parts when you can shop the alternative to retail prices Partzilla.com. We look forward to your next order!
I have been dealing with Partzilla for years. ALways top shelf and have most accurate inventory online anywhere...
Hi Jon,
Thanks for the nice review. Our customers know that a Partzilla part means only a part of the highest of quality and at the very best price on the internet. We want you to get back to doing what you love and that’s why we try to deliver parts as fast as we possibly can. We hope you will order from us again!
I order from Partzilla all the time they stock more parts than any other single dealer I have ever seen. Sometimes they have to order them but even then I still have it in less than 1 week to my door
Hi Randy,
Thank you for your great review! We try to keep as many parts as we can stocked and ready to be shipped when the parts are ordered to get them to our customer's quickly and get them back on the road. We appreciate your business and look forward to working with you in the future!
You add an extra $100.00 shipping charges to my order a week later and so free shipping is not free shipping.
The next time my order is held up because something is on backorder definitely.
Hi Chuck,
We are very surprised to hear that you were charged $100 for shipping on orders where shipping should have been free. We would appreciate it if you would reach out to us via our [email protected] email and we will sort this out. The last thing we would want is for a customer to leave Partzilla unhappy, we hope we will be able to resolve this.
A few of my parts were on backorder and once i reached out to let them know I wanted the remaining parts that were available at that point they were shipped immediately and got tracking that night.
Hi Andrew,
We have not only the best prices for authentic quality OEM parts online. We offer free speedy shipping and have an amazing selection of OEM parts. We are a one-stop shop when it comes to bike and ATV parts and accessories. We love our customers and we really appreciate this review, we look forward to your next order.
They got us our correct part extremely fast so we were back in business within two days. Excellent customer service!
Hi Shantell,
We are very happy to hear that you had a great experience with Partzilla. Our fast shipping speeds and a large selection of OEM parts make us the go-to online OEM parts dealer. We look forward to seeing you again soon.
Easy shopping and great service when I mess up and order the wrong part! It's nice to be able to get OEM parts without having to deal with a dealer
Hi Joshua,
We are glad to hear that your experience with us was easy and fast. This is the level of service our customers can expect from us. We have most of our parts in stock all the time and are ready for every order. No matter how old the vehicle is or how small the part. Partzilla is easy, fast and efficient and we look forward to your next order.
Partzilla has never failed me. Competitive prices and very good customer service! Would recommend without reservation.
Hi Frederico,
Thanks for leaving a review, we really appreciate it. We care about our customers and our amazing customer service team make Partzilla the go-to parts dealer for thousands of Powersports enthusiasts and OEM and independent dealers all around the world. We are glad your experience with us was great and we look forward to seeing you order from us again soon.
Terrible Service! Sent the wrong part! Made it a very long process to get my money back!. Awful company to do business with! I will NEVER buy from them again!
Hi Benjamin,
We are sorry to hear that you didn't have a pleasant experience with us. We try to deal with everything as fast as we can but sometimes with our massive amount of customers and work to do it takes us longer. We hope you understand us and we will work on improving our service and speed. Thanks for your feedback, we hope you give us another chance.
Ordered parts on June 6 and still in "preparing order" status. Called customer service multiple times. When I initially called June 13, I was told that parts were actually out of stock, (listed as in stock when ordered) but rest assured they were restocked on June 11 and going to be shipping out "right after my call." Waited until yesterday, June 17, to call back and the gentleman I talked to gave me the same line " Parts were out of stock but luckily came in on Saturday, and I would be getting a tracking number following the call." Today I called again saying I have not received a tracking number and the parts are still in "preparing order status." The lady this time said my parts were "being boxed as we spoke but it will cost $120 additional for shipping." I said "I ordered straight from the website and the order ticket said free shipping, as did some of the other promo material on the website and that these parts were pretty common components and free shipping was unmistakably offered when I submitted my order and clearly this couldn't be such an oversight, but rather gross negligence." I am supposed to be getting an email" explaining shipping today as well as a call back but am not holding my breath. Truly and utterly unbelievable.
Hi Anthony,
We are sorry to hear about your experience. I have direct messaged you and we will escalate this internally.
Warin was exceptionally nice and provided excellent customer service. He went above and beyond to help me in every way he could and research all of my options. I will be using this company and specifically asking for Warin and all of my future needs! Thank you so much
Hi Julia,
Thank you for your great review! We pride ourselves in trying to offer the best customer service for our customers daily. We are here for you 24/7 no matter what part you need. We look forward to working with you in the future!
I contacted the seller about the proper part I needed and received it a few days after ordering. Everything working great now and was a good experience.
Hi Alvin,
We are glad to help you with your repairs. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. Partzilla is your resource for affordable, fast shipping to 120-plus countries worldwide, and free fast shipping on qualifying orders within the U.S. We hope we can become your go-to OEM part dealer, with our amazing selection of parts and amazing prices (up to 80% below retail) we are hard to beat.
After a lot of time researching on where to get parts for my new Wolverine X4, Partszilla had the best price and availability for everything I needed. I've purchased oil, filters, factory wiring harnesses and other thing here and everything was stock. Great experience and bookmarked for future use.
Hi Mike,
We really appreciate your amazing review. We stock nearly the parts seen on our site so we can ship your part immediately after you order it. We want you to be back on your bike as fast as possible, that’s an important job and we know you deserve only the best, and that’s why you come to Partzilla, for the very best OEM parts in the business. We look forward to your next order.
TRIED MOST OF THE ON LINE PARTS SELLERS PARTZILLA COME OUT THE BEST SO FAR!
I IMPORT CLASSIC JAPANESE BIKES INTO ISRAEL, I ALSO RUN A WORKSHOP FOR THESE BIKES, THEY AT PARTZILLA HAVE NEVER LET ME DOWN IN PRICE SERVICE AND SHIPPING. THEIR PRICES ARE FAIR! THE MOST IMPORTANT THING IS THE CUSTOMER SERVICE, THEY GO OUT OF THERE WAY TO SERVE
Hi Brian,
Thanks for leaving a review, we really appreciate it. We care about our customers and our amazing customer service team make Partzilla the go-to parts dealer for thousands of Powersports enthusiasts and OEM and independent dealers all around the world. We are glad your experience with us was great and we look forward to seeing you order from us again soon.
I buy parts from these guys all the time i own a repair shop in SF and they have been pretty good about sending items now the prices are all the lowest around and the shipping is free if over $150 so it makes it pretty budget friendly
Hi Pedro,
Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!
This company is awesome to navigate the website friendly coustmer service. All-around great company to deal with..
Hi Alan,
Thanks for the positive review. We always try to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!
Partzilla has competitive prices on everything they sell, coupled with fantastic customer service. What more could you ask for?
Hi Russ,
We have not only the best prices for authentic quality OEM parts online. We offer free speedy shipping and have an amazing selection of OEM parts. We are a one-stop shop when it comes to bike and ATV parts and accessories. We love our customers and we really appreciate this review, we look forward to your next order.
Everybody especially Warren from the call center, move mountains to make my order happen in the time I request! GREAT GREAT CUSTOMER CARE! THE COMPANY SHOULD BE PROUD TO HAVE THOSE PEOPLE AT THE CALL CENTER! EXTREMELY OUTGOING! VERY NICE AND POLITE! Thanks again guys!
Hi A,
Our customer service team is always there to make ordering from Partzilla a breeze. Whatever questions you may have, our expert customer service team can handle. We love our customers and we appreciate your feedback. We hope you order from us again.
This is my experience from my first partzilla order. It took just over 2 weeks to arrive to Australia including over a long weekend (public holiday), I thought this was quite quick. The parts were significantly cheaper, especially shipping costs compared to other places I researched (still not cheap for 2 o-rings and a special o-ring seal at $25 AUD including shipping). The parts came well packaged and as described (even GENUINE HONDA!). Overall very happy and now I can hopefully get my xr600 intake manifold to seal properly and allow me to tune the engine correctly. On a side note, all the negative reviews almost prevented me from using partzilla, but I'm glad I took them with a grain of salt. If an item works out cheaper using partzilla and isn't a priority part I will gladly use them again. Another side note, items listed as available in x-x days obviously means it's not in stock!
Hi Caleb,
We are glad to help you with your repairs. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. Partzilla is your resource for affordable, fast shipping to 120-plus countries worldwide. We hope we can become your go-to OEM part dealer, with our amazing selection of parts and amazing prices (up to 80% below retail) we are hard to beat.
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Hi Lewis,
We are glad you had a good experience with Partzilla. We are always working towards giving our customers the best experience possible. We want our site to be easy and efficient so our customers leave with the same amazing results time and time again. We hope you order from us soon!