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Partzilla

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!


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Partzilla Reviews Summary

The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.

This summary is generated by AI, based on text from customer reviews

service
391
value
177
shipping
185
quality
149
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Best OEM part site
May 6, 2021

I've been ordering from this site since I've gotten my Grom! I've nothing but a great experience with this. Coming from a dealership background I know how easily parts can go back order and how things take time to ship. These guys are great at typically getting the part to me before the estimated times. I will continue to order from them as long as I need motorcycle parts!

Date of experience: May 5, 2021
Todd R. Partzilla Rep
over a year old

Hello Christian,

Thank you for your business and kind review. We really appreciate it. We are glad we can make it easy, fast and affordable for you to get back to what you love! We look forward to your next order.

Louisiana
1 review
0 helpful votes
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Great place for power sport parts
April 14, 2021

Good service, good prices and order shipping times
Very helpful if you have questions and call customer service.

Date of experience: April 13, 2021
Todd R. Partzilla Rep
over a year old

Hello David,

Thanks for the kind review. We appreciate our customers and are always trying to provide the very best service possible. On time, affordable, authentic OEM parts are what you should expect from Partzilla in the future. We look forward to your next order!

Texas
1 review
0 helpful votes
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I needed some parts for a 20 year old motorcycle. Not only did they have what I needed, it arrived on time and solved my issues!

Date of experience: April 13, 2021
Todd R. Partzilla Rep
over a year old

Hello Jim,

Thank you for your great review! We pride ourselves in trying to offer the best customer service for our customers daily. We are here for you 24/7 no matter what part you need. We look forward to working with you in the future!

Michigan
1 review
0 helpful votes
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Speed
April 13, 2021

Quickest processing and shipping I have ever received. Best place to buy OEM parts or new gear for your motorcycle.

Date of experience: April 13, 2021
Todd R. Partzilla Rep
over a year old

Hi William,

Thank you for your business and kind review. We really appreciate it. We are glad we can make it easy, fast and affordable for you to get back to what you love! We look forward to your next order.

Maine
1 review
0 helpful votes
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Great prices and parts
April 13, 2021

I love ordering from partzilla they ship it fast and there customer service are the best keep up the good work

Date of experience: April 13, 2021
Todd R. Partzilla Rep
over a year old

Hello Jordan,

We really appreciate this kind review and we are glad to hear that your experience with us was great. We have an amazing customer service team that is here for your every need and it means a lot to them too when we receive kind feedback.

New Jersey
2 reviews
0 helpful votes
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OEM Can Am parts
April 13, 2021

I am very pleased with the service from partzilla.com. Parts are usually in stock and are shipped out to me in a very short time. Very happy with the order updates as well! A+++

Date of experience: April 13, 2021
Todd R. Partzilla Rep
over a year old

Thank you for your great review! We try to keep as many parts as we can in stock and ready to be shipped when the parts are ordered to get them to our customers quickly and get them back on the road. We appreciate your business and look forward to working with you in the future!

Maine
1 review
0 helpful votes
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Perfect
April 13, 2021

With all the issues nowadays with shipping delays and companys taking longer to process orders, Partzilla breathe of fresh air! Thank you for keeping things moving along fast!
Zack Hamilton

Date of experience: April 13, 2021
Todd R. Partzilla Rep
over a year old

We know that quick and easy purchases are what customers look at first when they order from Partzilla. That’s why we are always working on making it easier and more comfortable to order from us. We are glad you had a great experience with us and we look forward to your next order!

Texas
2 reviews
0 helpful votes
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We order from Partzilla on a regular basis there products are easy to search online and the site tells you if they have it in stock or have to order it which is very helpful. When calling in their staff is always very helpful and go above and beyond to solve any issues or to help with ordering parts.

Date of experience: April 13, 2021
Todd R. Partzilla Rep
over a year old

Thanks for the kind review. We appreciate our customers and are always trying to provide the very best service possible. On time, affordable, authentic OEM parts are what you should expect from Partzilla in the future. We look forward to your next order!

Illinois
3 reviews
0 helpful votes
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Orders
April 13, 2021

Partzilla does an excellent job with the multiple orders I've put in over the last year. I'm always ordering parts for my motorcycle's that are 25-30 years old. Definitely a pleasure to deal with them

Date of experience: April 13, 2021
Todd R. Partzilla Rep
over a year old

We work hard to maintain a high level of customer service so that our customers will always leave happy. We are proud to be unmatched in our excellent customer service, and state of the art distribution of OEM parts and accessories. We hope you order from us again soon!

Nevada
1 review
0 helpful votes
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Excellent inventory and quick shipping. Nice resource for the parts you need. Better than Amazon and eBay.

Date of experience: April 12, 2021
Todd R. Partzilla Rep
over a year old

Our number one priority is to deliver our parts to your door as quickly as possible. It's so nice to hear that you are satisfied with your shopping experience, we hope you order again soon!

Wisconsin
1 review
0 helpful votes
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NO QUESTION FOLKS!
April 13, 2021

HOWDY! EASY TO NAVIGATE THERE SITE TO LOCATE THE GOODS YOUR HUNTING FOR. LIKE THERE PITCH SAYS IF THE MANUFACTURER STILL MAKES IT WE STOCK IT! UNBELIEVABLE SUPPLY OF OEM AND AFTER MARKET REPLACEMENT PARTS ALONG WITH THERE INCREDIBLE LOCATING AND LOGISTICS DEPARTMENTS TO GET IT THERE FAST! THESE GUYS ARE SECOND TO NONE PERIOD! LIKE THE TITLE STATES!
NO QUESTION FOLKS! NH.

Date of experience: April 12, 2021
Todd R. Partzilla Rep
over a year old

HI Norbert,

Thank you so much for your wonderful review. We try our best to make every experience with Partzilla as smooth and easy as possible. I really appreciate you taking the time to share your honest feedback with us and we hope to see you around the shop again soon!

Texas
1 review
0 helpful votes
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Good job
April 13, 2021

You get good quality and correct parts very quickly. They have a good selection for almost any toy that you might have

Date of experience: April 12, 2021
Todd R. Partzilla Rep
over a year old

We really appreciate your amazing review. We stock nearly the parts seen on our site so we can ship your part immediately after you order it. We want you to be back on your bike as fast as possible, we know you deserve only the best, and that’s why you come to Partzilla, for the very best OEM parts in the business. We look forward to your next order.

Illinois
1 review
0 helpful votes
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Good place
April 13, 2021

They have Good price, had the parts I needed in stock. It's nice that they show a breakdown of all the parts.

Date of experience: April 12, 2021
Todd R. Partzilla Rep
over a year old

Hello Art,

We are glad you took the time to leave a review. We appreciate your feedback and we are really happy to hear your experience with Partzilla was exactly what you were hoping for. With an amazing selection of parts, fast shipping and the best value around make us hard to beat. We hope to see you order from us again soon!

Guatemala
1 review
0 helpful votes
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I bought several cowling parts for my 05 FZ6. All parts in stock, rapid shipment but the price could've been better. Still can't access my account because IT won't send the password change link.

Date of experience: April 12, 2021
Todd R. Partzilla Rep
over a year old

Hello Juan,

Thank you for your great review! We try to keep as many parts as we can in stock and ready to be shipped when the parts are ordered to get them to our customers quickly and get them back on the road. We appreciate your business and look forward to working with you in the future!

Illinois
2 reviews
0 helpful votes
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Not only is Partzilla's customer service fantastic... I always get what I need at a reasonable price and shipping has always been prompt!

Date of experience: April 12, 2021
Todd R. Partzilla Rep
over a year old

Thanks for the kind review. We appreciate our customers and are always trying to provide the very best service possible. On time, affordable, authentic OEM parts are what you should expect from Partzilla in the future. We look forward to your next order!

Washington
1 review
0 helpful votes
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RCJ
April 13, 2021

Heavy duty well made product great price will last for years. Arrived on time great and easy to mount on four wheeler

Date of experience: April 12, 2021
Todd R. Partzilla Rep
over a year old

Hi Ron,

We really appreciate your amazing review. We stock nearly the parts seen on our site so we can ship your part immediately after you order it. We want you to be back on your bike as fast as possible, we know you deserve only the best, and that’s why you come to Partzilla, for the very best OEM parts in the business. We look forward to your next order.

Kentucky
1 review
0 helpful votes
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Parts.
April 13, 2021

I think I have found a new place to buy my parts from. They were very helpful. My parts came quick and everything worked! Thanks guys!

Date of experience: April 12, 2021
Todd R. Partzilla Rep
over a year old

Hello Chris,

We are glad to hear that everything went well with your order. We try to deliver parts in a timely fashion so you can get back riding and doing what you enjoy most. We hope you will order from us again!

Michigan
2 reviews
0 helpful votes
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I purchace all of the original replacement parys for the Goldwing from Partzilla. They have great prices and fast shipping.

Date of experience: April 12, 2021
Todd R. Partzilla Rep
over a year old

Hi Jim,

Thanks for your review. We are dedicated to serving our customers with the lowest possible price on the highest quality parts. Partzilla.com offers OEM parts at prices up to 80% below retail so you can get what you need plus a little extra. Why pay full retail price for parts when you can shop the alternative to retail prices Partzilla.com. We look forward to your next order!

Tennessee
1 review
0 helpful votes
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It worked
April 13, 2021

My stuff got to me whit in to days but said it would take 5day s so I'm happy with them and the part I got looked great and worked great thanks

Date of experience: April 12, 2021
Todd R. Partzilla Rep
over a year old

Hello Shane,

Thank you for your business and kind review. We really appreciate it. We are glad we can make it easy, fast and affordable for you to get back to what you love! We look forward to your next order.

Pennsylvania
1 review
0 helpful votes
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Reliable
April 13, 2021

PartZ helped me to get the right part, andship it super fast!. Customer service is very friendly
Amen!

Date of experience: April 12, 2021
Todd R. Partzilla Rep
over a year old

Hi David,

We really appreciate this kind review and we are glad to hear that your experience with us was great. We have an amazing customer service team that is here for your every need and it means a lot to them too when we receive kind feedback.