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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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Doubled then charged double for my order. Even after I called and asked not to order twice.
Shipping is rediculously priced.
I ordered an exhaust gasket for my bike last week and it apparently shipped on 2-2--24. It is now 3-1-24 and has said it will arrive every night this week starting Monday. Still no gasket. VERY UNIMPRESSED as this the first time ive ordered from you!
We do apologize for any inconvenience this may have caused you. Please reach out to our customer service team and we will be glad to assist you with a replacement or refund. We hope to hear from you soon.
Site had what I needed and was easy to navigate. Check out process was very simple and delivery was as detailed.
Looked for and found hard to get part. Partszilla had it. Ordered and delivered as promised.
The texting option is phenomenal. Thank you for implementing that.
I have noticed with my can am defender parts on here are cheaper then my local dealer. And I don't have to drive 45 minutes there just for them not to have something.
Needed help with order and was pleased with the representative who helped me along with the customer service department when there were shipping charges that needed reversed. Would recommend this company.
I work for a snowmobile outfitter and can order parts directly from the manufacturers. However, these manufacturers do not give expedited shipping options and I needed a part FAST to have my machine ready to guide on for the upcoming weekend. Partzilla delivered! I was able to have the part I needed delivered in rural Colorado in about two days, and had great communication from Partzilla's customer service team regarding my order as well. If you need something quick, Partzilla doesn't wait around to get your order out the door. When I need a part ASAP, I'll be ordering from Partzilla from now on!
I was ordering parts for our Polaris 700 Ranger, and having a hard time till I found Partzilla. It was great and I would defiantly recommend it to anyone.
Item delivery very fast 2 days. Product was very good quality and fit perfect.
Thanks for the order.
I bough an oil filler cap that I couldn't find anywhere else online. It was the perfect match, was shipped super quick
Easy to purchase from and prompt service would certainly buy from again
I feel the free freight threshold is too high as well as the overall shipping charges. Otherwise the service is fine.
I've used Partzilla many times restoring 3 older models with great results
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your review. We appreciate your feedback and the opportunity to address your concerns. After carefully reviewing your account, we confirmed that you were not double charged. Instead, it appears that two separate orders were placed from your account. Regrettably, by the time you contacted us regarding the duplicate orders, both shipments were already in processed and shipped. I'm pleased to inform you that one of our agents has promptly processed a return authorization for the duplicate order. We apologize for any inconvenience this situation may have caused you, and we appreciate your patience and understanding as we work to resolve it.