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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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I feel the free freight threshold is too high as well as the overall shipping charges. Otherwise the service is fine.
I've used Partzilla many times restoring 3 older models with great results
This is my 5th. Gold Wing and being 43 years old it's a little tough to get parts. Thank goodness you guy's are still putting it out there.
Used Partzilla several times now for 2006 Honda ST 1300. They usually have parts in stock and ship quickly, no matter how obscure the part is. I recommend them.
Ordering parts was easy. Lower price than others. OEM For my talon 1000r.
Had try from other places and got wrong parts twice. Partzilla had it right first time.
Very satisfied, will definitely keep buying from them. 👍
Easy to find the parts for my make and model. Fast shipping.
Best place to find parts in my opinion, best prices and the most direct way to get the parts you need
I am very happy with my recent purchase. The item arrived in perfect condition, thanks to the excellent packaging. The delivery was also very prompt, and I received it within the expected time frame. Overall, I am extremely satisfied with my experience and would definitely recommend this seller to others.
Exactly what I ordered and delivered quickly as possible considering the holiday
Ordered 4 quarter turn bolts for a Polaris adventure and received 1. Called and nothing changed.
The part I ordered was exactly what I needed for my 1987 Honda. The E-mail that Partzilla sent went to my Spam Folder and I didn't realize this until I called and spoke with a nice sales lady. The part arrived the next day and I got it installed. Thanks Partzilla, I will be using you again.
They help me get the right part the first time for my 2006 honda foreman thanks
I received my package thinking everything should be there, put package to side waiting on reduction. Get my atv tore apart open my package to install parts and I'm missing half my order ( one way bearing, clutch plates) definitely not happy I have my atv took apart and don't have what i ordered I will be giving a call in the am
We do apologize for any inconvenience this may have caused. I see our customer service team has provided you with assistance. If you have any further questions, please do not hesitate to reach out to our customer service team via phone, email or web message via our website. We thank you for your business and hope to hear from you soon.
I needed the doors in a hurry, you had them in stock, shipped that day and I received them in 2 days. Thank you!
Donnie
The right parts make things better. Thanks for providing the right parts for my motorcycle! 😎👍
Partzilla made it easy to find what I needed and order without any hassle. Package arrived safe and on time.
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at [email protected], and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
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Thank you for your feedback. I have reviewed the order noted here and see that there was 1 item purchased on this order. If you have any further questions, please do not hesitate to reach out to our customer service team via phone, email or web message via our website. We thank you for your business and hope to hear from you soon.