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PartzillaReviews 2,693

4.5

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From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!


+102
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Partzilla Reviews Summary

The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.

This summary is generated by AI, based on text from customer reviews

service
382
value
177
shipping
185
quality
149
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Expensive shipping
February 23, 2024

I feel the free freight threshold is too high as well as the overall shipping charges. Otherwise the service is fine.

Date of experience: February 23, 2024
Maine
1 review
0 helpful votes
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Help with three phazers 84 88 89
February 23, 2024

I've used Partzilla many times restoring 3 older models with great results

Date of experience: February 23, 2024
Kansas
1 review
0 helpful votes
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Atv parts
February 23, 2024

Easy order on the website the price is great the packaging is great quick delivery

Date of experience: February 23, 2024
Tennessee
1 review
0 helpful votes
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Parts
February 23, 2024

Like the people and service. Shipping a high for little parts.

Date of experience: February 23, 2024
Virginia
1 review
0 helpful votes
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New old stock
February 23, 2024

This is my 5th. Gold Wing and being 43 years old it's a little tough to get parts. Thank goodness you guy's are still putting it out there.

Date of experience: February 23, 2024
Kansas
1 review
0 helpful votes
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Good
February 23, 2024

Would be better with free shipping but was fast and accurate.

Date of experience: February 23, 2024
Texas
2 reviews
0 helpful votes
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Excellent Selection
February 23, 2024

Used Partzilla several times now for 2006 Honda ST 1300. They usually have parts in stock and ship quickly, no matter how obscure the part is. I recommend them.

Date of experience: February 22, 2024
California
1 review
0 helpful votes
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Correct parts for honda talon
February 22, 2024

Ordering parts was easy. Lower price than others. OEM For my talon 1000r.
Had try from other places and got wrong parts twice. Partzilla had it right first time.
Very satisfied, will definitely keep buying from them. 👍

Date of experience: February 22, 2024
Florida
1 review
0 helpful votes
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All the Ranger parts I need.
February 22, 2024

Easy to find the parts for my make and model. Fast shipping.

Date of experience: February 22, 2024
Minnesota
1 review
0 helpful votes
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Honda parts
February 22, 2024

Terrific simple and easy! Delivered very fast! Will show again!

Date of experience: February 22, 2024
Oklahoma
2 reviews
0 helpful votes
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Great
February 21, 2024

Best place to find parts in my opinion, best prices and the most direct way to get the parts you need

Date of experience: February 21, 2024
Colorado
1 review
0 helpful votes
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Satisfied with my purchase
February 21, 2024

I am very happy with my recent purchase. The item arrived in perfect condition, thanks to the excellent packaging. The delivery was also very prompt, and I received it within the expected time frame. Overall, I am extremely satisfied with my experience and would definitely recommend this seller to others.

Date of experience: February 21, 2024
Missouri
1 review
0 helpful votes
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Exhaust flange nuts
February 21, 2024

Exactly what I ordered and delivered quickly as possible considering the holiday

Date of experience: February 21, 2024
Minnesota
1 review
0 helpful votes
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Missing parts
February 21, 2024

Ordered 4 quarter turn bolts for a Polaris adventure and received 1. Called and nothing changed.

Date of experience: February 21, 2024
Brittany B. Partzilla Rep
over a year old

Thank you for your feedback. I have reviewed the order noted here and see that there was 1 item purchased on this order. If you have any further questions, please do not hesitate to reach out to our customer service team via phone, email or web message via our website. We thank you for your business and hope to hear from you soon.

Georgia
1 review
0 helpful votes
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Quick Service
February 21, 2024

The part I ordered was exactly what I needed for my 1987 Honda. The E-mail that Partzilla sent went to my Spam Folder and I didn't realize this until I called and spoke with a nice sales lady. The part arrived the next day and I got it installed. Thanks Partzilla, I will be using you again.

Date of experience: February 21, 2024
North Carolina
2 reviews
0 helpful votes
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Good
February 21, 2024

They help me get the right part the first time for my 2006 honda foreman thanks

Date of experience: February 21, 2024
Georgia
1 review
0 helpful votes
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Missing parts
February 21, 2024

I received my package thinking everything should be there, put package to side waiting on reduction. Get my atv tore apart open my package to install parts and I'm missing half my order ( one way bearing, clutch plates) definitely not happy I have my atv took apart and don't have what i ordered I will be giving a call in the am

Date of experience: February 20, 2024
Brittany B. Partzilla Rep
over a year old

We do apologize for any inconvenience this may have caused. I see our customer service team has provided you with assistance. If you have any further questions, please do not hesitate to reach out to our customer service team via phone, email or web message via our website. We thank you for your business and hope to hear from you soon.

North Carolina
1 review
0 helpful votes
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Honda Doors
February 21, 2024

I needed the doors in a hurry, you had them in stock, shipped that day and I received them in 2 days. Thank you!

Donnie

Date of experience: February 20, 2024
New York
2 reviews
0 helpful votes
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Small pieces
February 21, 2024

The right parts make things better. Thanks for providing the right parts for my motorcycle! 😎👍

Date of experience: February 20, 2024
Georgia
2 reviews
0 helpful votes
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Easy to order
February 20, 2024

Partzilla made it easy to find what I needed and order without any hassle. Package arrived safe and on time.

Date of experience: February 20, 2024