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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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I still like partzilla,but after saying several times and giving my vin to look them up,you sent me front pads,that I had to return,but I didn't have to pay shipping on the pads I had to re order,so,I'm thankful for that,they should be here soon. I just want to make sure they refund my money on my card for the mistake order. This is the first issue,so everyone is entitled to overlook something so all good.
I had to call and get the correct name for my carb parts.Quick identification and parts were sent right away.
I'll gladly go through here again as they have the right parts a a lot better price than the dealer. Takes a bit longer to receive parts but for the discount price it's worth it
The wrong item was delivered,an you can't get hold of no one to deal with problem,I will never ever order from you again ever
Order went in with No, problem the proper parts was delivered. On time with no delay!
I received the right parts just in time to put my Nighthawk back on the road. I could not be happier!
Partzilla is my "go to" for all powersports parts. They always have what I need at the best price, so no need to look anywhere else.
They at least had the part then shipped it fast at a good price. Very happy
The website is easy to navigate, there is a great selection of parts, the customer service is fantastic, and the prices are reasonable.
A very knowledgeable person answered the phone and my questions, then helped me find the parts needed. Shipment was quick and accurate
Parts are above market price then you have to pay shipping and then your stuff isn't delivered for a month. Would make sense if shipping was free but making you pay an arm and a leg for 2 small parts then it takes a month. Really no excuse this day in age if you ask me.
We know how frustrating it can be to pay high shipping cost and we sincerely apologize for the inconvenience. Please know that our shipping is based on a flat rate due to what the carriers charge us to ship. Our team is searching daily to find better cost efficient shipping. We thank you for your business and hope that you give us another chance.
The customer service was pleasant and professional. My order arrived faster than expected.
Needed some o rings and a copper gasket for a 1983 yamaha. Parts were available and came quickly.
Would buy from again. Competitive prices. Good selection. Easy ordering process.
Great part selection. Expensive shipping cost………….
Great parts selection and great parts schematics make selecting parts easy and accurate. Fast delivery.
Speedy delivery and looked practically brand new.I'm very pleased with my purchase.
Product was received as advertised and on time. Very satisfied with my custom experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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We do apologize for any inconvenience this may have caused you. Please reach out to our customer service team and we will be glad to assist you with a replacement or refund. We hope to hear from you soon.