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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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The partfinder broufht me to drawings of the parts I needed and they were number for me to select embers correct part. All my parts were correct and they were genuine Honda parts. Only suggestion: I bought two wheel bearings, two seales for each, 2 ball joints for each side of the front suspension, and tie-rod ends.
Since I forgot to purchase a replacement hub seal for each hub, it'd have. When nice to be given a heads up that "something mijgbt. E missing from your cart!
Had to call customer service because part numbers were not what I ordered. The lady I spoke with was Amazingly Polite and extremely helpful. She went over every part I ordered with me to give me the correct superseded number and made everything clear for me,,, She is a very valuable employee for y'all
I recommend this store with complete confidence. Product
Disappointed parts not in stock but show they were.
Delivery happened one buisiness day before
The estimated delivery date. Realistic delivery dates are huge so I can get the repaired equipment back to my customers ontime.
Thank you.
2002 Grizzly 660 OEM parts are exactly what I needed. Fast delivery
Really like Partzilla, some stuff is expensive but usually ok. The only thing that sucks is shipping time. I live on the west coast, it takes a week to get here, im impatient AF and get pissed waiting. Lol
I needed parts for two of my motorcycles. I wasn't sure about one of the parts so I did the online chat. I wasn't sure about very happy with the help I received. I ordered the parts on Monday and I received them on Thursday. Overall an excellent experience!
I ordered a lever set for my Can Am clutch. This should have had bolts and nuts that levers pivot on. These didn't show up with the set and now I'm not getting any communication from Partzilla as I have been emailing them for resolution
Thank you for your feedback. We’re sorry for any confusion or frustration this situation may have caused. We did respond to your emails and offered a resolution, but it’s possible our messages may have been filtered into your spam or junk folder.
We’re glad we were able to connect with you by phone and fully resolve the issue. We always aim to provide timely and helpful support, and we appreciate your patience throughout the process.
If you have any other questions or concerns, feel free to reach out — we’re here to help.
I can understand a delay once or twice, but at this point it seems to be a regular occurrence. I place orders for items that are listed as in stock or with a 2–3 day ship time, yet I consistently receive "updates" days later with revised shipping dates much further out, or notices that the item is backordered. This has become frustrating, and I'd appreciate some clarity on why this keeps happening.
Thank you for your feedback. We’re sorry to hear about your frustration and appreciate the opportunity to clarify.
After reviewing your order, we can confirm that it was placed on September 12,2025, and shipped out the same day using Standard Shipping (4–6 business days). It was successfully delivered just 2 business days later, on September 16,2025, which is well within the expected delivery window.
We understand how important accurate shipping timelines are. While the estimated availability on our website is based on average lead times from our manufacturers, it’s important to note that we currently do not have live integration with their inventory systems. As a result, availability and ETAs are best estimates, and occasionally may shift once we receive updates from the manufacturer. When this happens, we notify customers via email as soon as possible.
To help avoid surprises, we’re always happy to check real-time availability directly with the manufacturer before an order is placed.
Partzilla had all the parts I needed and shipped very quick after I ordered. Parts were correct for my application and now my bike is back in service just in time for hunting season
The online website ordering is easy and user friendly. Very happy with fast shipping.
Great seller have purchased from for several years for all of my past projects wheelers and they had some of the obscure bolts I needed and my experience has been pretty good always keep my updated if a part is on back order or shipping updates
Finding the right part was quick and painless for my Z50, everything from selecting the parts to shipping went great! Will be using them again.
Easy to navigate website. They had part in stock and shipping was quick. Thank you.
I purchase a side mirror for my golf cart and didn't realize I paid a lot of money for just one mirror. I don't think it was highlighted that the product was just one. This site seems to be high on shipping your items
First time ordering from this website and found it extremely easy to find the correct parts needed at a great price. Will use again with the need rises.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your feedback. We're truly sorry for the inconvenience and disappointment caused.
While the part was not in stock at the time of your order, our website would have displayed an estimated arrival time based on the latest information available. Unfortunately, after we submitted the order to the manufacturer, we were informed that the part had been discontinued — a decision made outside of our control.
We understand how frustrating this can be and appreciate your recognition of our customer service team for processing your refund promptly. If you need help finding an alternative part or have any further questions, we're here to help.