PartzillaReviews 2,686

Ordered Atv axle that was vehicle specific and picture showed to rear axle. What was recieved was front axle and when called rear axle was not available. Returning part, and that process has been smooth so far.

Bought a drive belt, had issues with it and called for tec support. Ian gave me some sugestions to try and said I ciuld still return if not satisfied. I then received a new OEM drive belt a day later. Ian ensured I will remain a customer! That and their great service videos by John Tally!

I had no problems finding the part I needed. The price point was better than other sellers. Customer service was prompt and helpful for any questions and shipping/delivery was fast.

I was looking for a petcock for my motorcycle, but the diagram had 3 different ones. I called and within 5 minutes, already had the correct part and it was in stock. Have never had a problem with these guys.

I bought a Kawasaki OEM voltage regulator, it worked great unlike the two non oem both appeared to be wired backard. The Kawasaki was expensive compared to the other two, but it worked great so "you get what you paid for".

I like the way I can drill down on my make, model and year and then find my bike and look at schematic drawings to dial in on the parts I need.

This is the only place so far that sells the most parts for my 2005 Yamaha at a good price. And has a diagram to help find and name the parts.

Excellent inventory, fast shipping and prices that are perfect. Website that is easy to navigate, what more can I say it's perfection in parts ordering.

At first while placing an order on the website it was confusing as to where to enter the promo code. I called the order line and the young lady was very helpful, very knowledgeable, and extremely nice knew exactly the problem I was having she guided me through my order and I got everything I needed to complete my order. The shipping was extremely fast and the packaging was the best I ever received being oil it was sealed up, in a bag, and zip tied up! So thank you Partzilla for the promo code and the great products and for most importantly hiring people that care about their jobs!

This is the second time I have ordered a part from your company and requested expedited shipping. Both times you have utilized USPS Ground Advantage. No one would consider that an expedited shipping option. Common sense would say that if someone is buying a part from you and requesting expedited shipping, they are needing it quickly. There is nothing quick about USPS, ever.

The website was easy to navigate. I didn't know the exam name, nor part number, but I was able to find via search. The part fit perfectly and I was happy with the price I paid. Part was shipped and received quickly. Will definitely shop again if need arises.

Partzilla has always been able to find me the correct part. Even when working on a 25 year old motorcycle, they still have a plentiful inventory of parts that have failed due to age and normal wear. Shipping has always been very quick as well. It's always been a pleasant experience dealing with them.

Ordered a set of break pads for my Talon. Pretty easy to find the parts and part #'s. Placed my order and had them in a few days. Actually they showed up a couple days before scheduled.

10/10 with this entire business. First of all the prices, how easily is to find a specific part or even down to the bolt or having a diagram of your vehicle when choosing a part. I ordered a wrong part only because I'm new to the website and because I purchased a motorcycle and I don't know a single thing about bikes. So I realized I order the wrong part maybe 30 min after purchasing. I called customer service and no wait time they didn't put me on hold the rep that helped me listen and was so polite and immediately switched my parts. It was that simple no hassle.

I ordered a drive belt for my Honda scooter. There are dozens of belts to sort through given the number of models of Honda scooters, making sources such as Amazon risky. The index Partzilla has makes getting the proper part very easy. There are parts diagrams which allow you to visibly confirm what you are looking for. The belt arrived on time and as ordered. Very happy with the transaction and I will be using Partzilla for further purchases.

I had concerns about fitment of the part and requested a call back. Sole directly with a rep and was assured parts would fit. The tracking service was always u to date and my parts arrived a day early. Very satisfied.

Ordered part on a Friday. Shipper didn't get part until late the following Tuesday. I paid for expedited shipping and am disappointed and a bit frustrated that they took about 2.5 workdays to initiate UPS pickup.

Bought some parts for my 05 Yamaha they were easy to find and at a great price they came a day earlier than expected fleas overall service

Everything they can manage was great and there is very little they can do to improve. The only issue I had/have was not with them but the post office. This has happened many times with other companies and is nothing Partzilla can do other then change shippers.