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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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Oem but cheaper since you can buy individually, will be ordering from partzilla again.
I ordered a carburetor float and paid extra for a faster shipping speed. The part was damaged in shipping the first time. I called and reordered the part. The second part came in and was just in a flimsy bow inside a plastic packing envelope. The box was destroyed but the part seems to be ok. Why wouldn't you package such a delicate part correctly.
Parts diagrams allowed getting the right part and supporting hoses/pieces to get the job done for my 06 gsx.
You're my only go to for Honda parts! Parts are always in stock with fast delivery!
Still not have received parts but moving through network
I had an excellent experience with Partzilla! I needed a carburetor and gaskets for my Yamaha inverter generator, and wasn't entirely sure which ones to get. A representative there was incredibly helpful and patient, working with me to find the exact parts I needed. The parts arrived quickly and were packaged very securely. Overall, it was a great experience - I highly recommend Partzilla!
Partzilla is my go-to for OEM parts! Excellent customer service and fast shipping!
Excellent customer service and good inventory,best price.
It was good and fairly easy. Only dissatisfied with the cost of shipping, it was 7 dollars for shipping for a motorcycle blank key.
I have a 2002 vstar 650 bobber. Got it free, but have replaced almost every single component on it. But I love it. Many parts from Partzilla. Great customer service and quick delivery with accurate parts. Thanks y'all.
Great price fast delivery.all the parts fit perfectly easy to install.
Grate experience as always right parts first time will order parts agean never have had a problem
Parts were available and on time; good value; courtesy and professional,
Whenever I need a specific part for my quad Partzilla is the place to go. Clear diagrams and extensive selection. Great customer service
No one had this part in stock except for Partzilla. Thank you for keeping parts like this in stock. I will be looking here first for my next parts.
Was very good, although your shipping charges were almost as much as the part itself. That pisses me off!
We know how frustrating it can be to pay high shipping cost and we sincerely apologize for the inconvenience. Please know that our shipping is based on a flat rate due to what the carriers charge us to ship. Our team is searching daily to find better cost efficient shipping. We thank you for your business and hope that you give us another chance.
Every purchase is correct, and shipped quickly. I've ordered countless parts for numerous machines, and have never, not once, had any issues, using Partzilla. If they have it in stock, I get it quick. Some things, though may be backordered, or discontinued and I can't lay blame to Partzilla for that. Partzilla pricing is right on point with all other vendors of OEM parts. I am very pleased with with their customer service on difficult to find or describe parts. I will continue to use them without any hesitation.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your feedback. We apologize for this inconvenience this has caused. We have relayed this information to our team to ensure better packaging for future orders. If we can be of further assistance please reach out to our customer service team. We hope to do future business with you.