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PartzillaReviews 2,693

4.5

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From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!


+102
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Partzilla Reviews Summary

The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.

This summary is generated by AI, based on text from customer reviews

service
382
value
177
shipping
185
quality
149
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Service
June 3, 2024

Item arrived on time. Great help over the phone when ordering.

Date of experience: June 3, 2024
Washington
2 reviews
0 helpful votes
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Always excellent
June 3, 2024

Every purchase is correct, and shipped quickly. I've ordered countless parts for numerous machines, and have never, not once, had any issues, using Partzilla. If they have it in stock, I get it quick. Some things, though may be backordered, or discontinued and I can't lay blame to Partzilla for that. Partzilla pricing is right on point with all other vendors of OEM parts. I am very pleased with with their customer service on difficult to find or describe parts. I will continue to use them without any hesitation.

Date of experience: June 3, 2024
Georgia
1 review
0 helpful votes
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My only comment is just because the site says they have something in stock does mean they do. But, when they get it it will be promptly shipped.

Date of experience: June 3, 2024
California
2 reviews
0 helpful votes
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Customer service.
June 3, 2024

It is very easy to get to the motorcycle fiche / models and pick the needed parts.
Fast, reliable shipping and the best part is having access to OEM.
Sincerely,
Ed

Date of experience: June 3, 2024
GB
1 review
0 helpful votes
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Extremely efficient
June 3, 2024

I was ordering from Europe with a delivery address in California. The whole transaction went smoothly with no problems at all. Order fulfilled in a very short time and delivered very quickly. All round great service

Date of experience: June 3, 2024
GB
1 review
0 helpful votes
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Order for Can Am
June 3, 2024

Order was placed and received in a professional and timely manner. Excellent Service!

Date of experience: June 3, 2024
Georgia
1 review
0 helpful votes
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Just what I needed
June 3, 2024

Got what I needed in a good time frame. I'm sure I'll be ordering from them again when parts are needed.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Insane shipping prices
June 3, 2024

Ordered the wrong part for my wheeler. Had to pay for shipping both ways. $30 to return a $60 part. I figured a company this size would be able to work with their customers but that's a big no lol

Date of experience: June 2, 2024
Brittany B. Partzilla Rep
over a year old

Thank you so much for your feedback. We have reviewed your order and found that the part number on the order was provided by you, when placing the order. Due to this, Partzilla does not offer a return label. When Partzilla is at fault for an incorrect item being received, we issue a prepaid return shipping label. We also have experience part technicians available to assist you with verifying the correct part is ordered the first time.

Panama
1 review
0 helpful votes
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Muy conforme
May 27, 2024

Las piezas han sido las correctas todo rápido y genuino

Date of experience: May 26, 2024
Missouri
1 review
0 helpful votes
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Bike parts
May 26, 2024

Was able to find parts easily for my 50 yr old bike.

Date of experience: May 26, 2024
Ohio
1 review
0 helpful votes
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Parts Perfect.
May 25, 2024

Fortunately it arrive yesterday. When to P.O. Warren just had to pick.

Date of experience: May 25, 2024
Minnesota
1 review
0 helpful votes
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Awesome
May 25, 2024

I was in search of a fan temp switch for my 4 wheel and George was able to cross reference a part that was discontinued that will hopefully get me going again once I receive the part. That's all involved.

Date of experience: May 25, 2024
Indiana
1 review
0 helpful votes
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Great service
May 24, 2024

The parts fit. My items arrived sooner then expected. O.E.M quality.

Date of experience: May 24, 2024
Louisiana
1 review
0 helpful votes
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Excellent sdervice
May 24, 2024

Part in stock…exact match. Delivery ahead of expected date. Very pleased.

Date of experience: May 24, 2024
Georgia
1 review
0 helpful votes
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Honda parts
May 24, 2024

Ordered factory OEM parts for my Honda cbr 1000rr, shipping was good parts were perfect and undamaged.

Date of experience: May 23, 2024
Virginia
1 review
0 helpful votes
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Parts selection
May 23, 2024

This site rocks! They had everything I needed to upgrade my ski with prices cheaper than the dealer..

Date of experience: May 23, 2024
California
1 review
0 helpful votes
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OEM Ignition Switch
May 23, 2024

After receiving two aftermarket ignition switches from other vendors that did not work properly, it was a relief to receive one that seems to work perfectly from Partzilla. Online support was reassuring and the part arrived quickly.

Date of experience: May 23, 2024
Minnesota
1 review
0 helpful votes
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Easy to find parts
May 23, 2024

It was easy to find the parts I needed and easy to tell if they were available or not.

Date of experience: May 23, 2024
Panama
1 review
0 helpful votes
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Excelente
May 23, 2024

Productos de la mejor calidad la verdad. No dudo en entrar a esta pagina cuando requiero un repuesto para mis juguetes.

Date of experience: May 23, 2024
Texas
1 review
0 helpful votes
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Reliable
May 23, 2024

Parts came quickly, even though they were out of stock everywhere else.

Date of experience: May 23, 2024