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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
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Every purchase is correct, and shipped quickly. I've ordered countless parts for numerous machines, and have never, not once, had any issues, using Partzilla. If they have it in stock, I get it quick. Some things, though may be backordered, or discontinued and I can't lay blame to Partzilla for that. Partzilla pricing is right on point with all other vendors of OEM parts. I am very pleased with with their customer service on difficult to find or describe parts. I will continue to use them without any hesitation.
My only comment is just because the site says they have something in stock does mean they do. But, when they get it it will be promptly shipped.
It is very easy to get to the motorcycle fiche / models and pick the needed parts.
Fast, reliable shipping and the best part is having access to OEM.
Sincerely,
Ed
I was ordering from Europe with a delivery address in California. The whole transaction went smoothly with no problems at all. Order fulfilled in a very short time and delivered very quickly. All round great service
Order was placed and received in a professional and timely manner. Excellent Service!
Got what I needed in a good time frame. I'm sure I'll be ordering from them again when parts are needed.
Ordered the wrong part for my wheeler. Had to pay for shipping both ways. $30 to return a $60 part. I figured a company this size would be able to work with their customers but that's a big no lol
Was able to find parts easily for my 50 yr old bike.
I was in search of a fan temp switch for my 4 wheel and George was able to cross reference a part that was discontinued that will hopefully get me going again once I receive the part. That's all involved.
The parts fit. My items arrived sooner then expected. O.E.M quality.
Part in stock…exact match. Delivery ahead of expected date. Very pleased.
Ordered factory OEM parts for my Honda cbr 1000rr, shipping was good parts were perfect and undamaged.
This site rocks! They had everything I needed to upgrade my ski with prices cheaper than the dealer..
After receiving two aftermarket ignition switches from other vendors that did not work properly, it was a relief to receive one that seems to work perfectly from Partzilla. Online support was reassuring and the part arrived quickly.
It was easy to find the parts I needed and easy to tell if they were available or not.
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at [email protected], and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
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Thank you so much for your feedback. We have reviewed your order and found that the part number on the order was provided by you, when placing the order. Due to this, Partzilla does not offer a return label. When Partzilla is at fault for an incorrect item being received, we issue a prepaid return shipping label. We also have experience part technicians available to assist you with verifying the correct part is ordered the first time.