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From the business
Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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I recently had the pleasure of ordering a hard-to-find Honda tank cover bolt from Partzilla, and I am beyond impressed with their service. Finding this specific part had been quite a challenge, but Partzilla made the entire process incredibly effortless.
From the moment I placed my order, the experience was seamless. The website is user-friendly, making it easy to locate the exact part I needed. I was pleasantly surprised by how quickly my order was processed and shipped. In no time, the elusive Honda tank cover bolt was at my doorstep.
The packaging was secure, ensuring the part arrived in perfect condition. Partzilla's commitment to quality and customer satisfaction is evident in every step of the process. Their exceptional service has earned my loyalty, and I will definitely turn to Partzilla for all my future Honda parts needs.
Thanks, Partzilla, for making the task incredibly easy and fast!
Highly recommended!
Bought a "New to Me" ATV and need some missing/broken parts. Checked out many different web sites for these parts. Partzilla had the parts in stock and a better price! Now I can skip going to different sites...One Stop Shopping
Got the email from partzilla saying the part shipped a week ago. Every day I check the ups tracking number and every day I see "Ups waiting for package"
I needed a part for my ATV, and the manufacturer was back ordered. Partzilla had several at a fair price and shipped the next day! Awesome!
Fast and easy, parts arrived a day early. Packaging was good and no damage.
Used the chat to reach out and speak with someone about installing a plug and play 12v accessorie plug on my Honda rancher. Gave me the part numbers and I ordered that and some extra items. It came in and the wiring harness was wrong. So reached out on the weekend to see if I could get this corrected which partzilla was closed so figured I would hear something back in a day or two. Here we are going on four days and still no response.
We apologize this has happened, emails are answered in the in the order they are received. We would love to assist you. The quickest way to get an order seen would be to call when we are open and if you could provide us with the VIN so that we can find the correct part for you. If you have any other questions please do not hesitate to contact us. We appreciate your business and hope you have a great day!
With Partzilla's diagrams, it makes it easy to find the parts you need quickly. Shipping is quick and easy as well!
Easy online ordering and incredibly fast delivery (2 days). I was happy to find my Honda motorcycle part at a great price.
Delivery was timely
Well packaged
O.E.M. Mitsubishi replacement
Price was unfortunately absurdly high, but comparable to other vendors selling o.e.m.
Perfect fit, appears to be exactly the same as original
Charging at 13.8 'ish
Hope it last 124k like the factory one did, we'll see
Overall satisfied with purchase, will do business again.
I needed a new hub for the 4 wheeler, original stripped out. Fast delivery, part fit perfectly.
Hassle free ordering, item arrived with notifications ahead of arrival.the agent who took my order took time to check my vin # from the moto to make sure it was the correct part. Great service!
Ordered the front fork seals, and they arrived on time. They are already installed and working great.
Dealer kept saying part was in back order with no ETA. After 2wks I went to partzilla and had it drop shipped. Partzilla had 8 in stock. Don't know what the dealer orders from but I had the part there within 2 days and my boat back a day after that.
Quick turnaround, well packaged, fair price. Thank you for the quality parts.
Very easy to look up the parts I needed and checkout was simple. Fast delivery time too. I will definitely continue to use your site for future purchases!
I recently acquired two 1996 Yamaha big bear 350s and decided to redo them. I Searching around for parts, which can sometimes be harder to find for these older four wheelers. I found the part that I needed and placed the order. Everything went fine and part arrived in a timely fashion. I will be using them to purchase other parts.
This isn't even just for this order. My last multiple orders parts have said in stock until the confirmation email. Once I get the confirmation emails it says "Available on month, year". Lately the time to place an order to the time it ships has become rather slow as well.
Thank you for your feedback. Our availability of in stock items are shown on the website as ships within 24 hours. Any other status, i.e. “One Business Day” or ships in "2 to 3 days" is an estimate of the lead time from the manufacturer, whose location is usually one day shipping from us. Unfortunately, the manufacturers do not provide us with live availability, in an electronic format, that would allow us to better communicate lead time to customers. Product that we do not stock, we order from the manufacturer within one business day of the customer’s order. Our first notification of any delay from the manufacturer is after we have ordered the product from them due to us pre-purchasing the item from the manufacturer to preserve the customer's place in line to receive the item. Once notified of any back order, we adjust the customer’s ETA, and promptly send an email. During this time, the customer has the option to cancel.
I work for a corporation that overseas properties throught the United States. The purchase for our kawasaki was easier then going through a local distributor. Shipping was fast and parts came well packaged.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your feedback. I have located your order and show standard shipping was chosen at checkout. We can not control how long it takes for the carrier to deliver the packages. However, with standard shipping, it may take up to 6 days. In the future, if you would like quicker delivery times, we suggest choosing Expedited shipping as packages are typically delivered within 1-3 days. If you have any further questions, please do not hesitate to reach out to our customer service team via phone, email or web message via our website. We thank you for your business and hope to hear from you soon.