PartzillaReviews 2,686

Got the wrong part. Part not for my atv. Add just had a part number not a picture. Called customer service they stepped up. Issued me an RMA with no issues. Will use them again.

The parts catalog was accurate. I found the part I needed within minutes reassured with VIN number. Pricing was good and it was lower than a competitor.

Thanks for the terrific phone support in locating a glovebox closure part for the old 2008 Polaris 4x4.
I found a part that would seem to work on the site but wasn't sure. Called Partszilla and found out my find was incorrect but the advisor found the proper glovebox closure part.

It was a little hard to find the right parts. Some of the descriptions aren't the best. I was supposed to get free shipping, but there was nowhere to enter the code. Got the right parts and they fit good.

I received my parts in a box too large for items which would not have been a problem if some type of space filler had been included. 2 of 6 spark plugs tore themselves out of individual boxes and were beating each other up during shipment. Way too much empty space as all parts just rattled against each other. Not good

Needed to replace the left heated grip on my goldwing. Ordered it from Partzilla. It was received in three days and worked perfectly.

I was looking for something quite rare and I have found it in no time on Partzila. I ordered it and 48 hours later, I received it. Hard to beat such level of service.

Easy ordering process, quick delivery and exceptionally easy installation of part! Thank you for having the part needed readily available! My only concern was the expense for a single brake!

The part looks different online and I'm not sure it will work even though they say it will. Also there were no bolts to attach it. So I guess I will have to go find some.

You have every part I need every time but finding it on your site is a full-time job, I have looked for parts I needed on other sites in the pass just because I was frustrated with trying to find it on yours.

Having to replace stator on my 2007 Suzuki king quad 700 and partzilla had everything I needed to pull off job. Decided to replace water pump, oil pump chain, etc and partzilla had everything in stock right down to the necessary gaskets. Great shopping experience.

I have used Partzilla for quite a few years now to keep my 01 roadstar and 05 roadstar on the road. Partzilla is the best bet for OEM parts for your ageing motorcycles. Way cheaper than junk yards and no substandard China parts. Along with good in stock OEM parts selection and quick delivery (packaged well).

I work for an automotive repair company, and we have a 4 wheeler that we use at the shop. The front right CV axle is clicking and we bought a replacement from Partzilla. The axle came in via usps and the end was torn off and the axle was completely missing. I called up the customer service line, and within 5 minutes, and 5 pictures later I had a replacement axle being shipped to me via UPS that was received in 3 business days. I was taken care of completely and am very satisfied.

Been using pastille for years to supply my oem parts for all my bikes most things are always in stock and prices are best on the internet. Shipping is usually quick also.

You are the worst company of all that I deal with for packing parts so they are not damaged. Most of the time there is some form of damage that I do not call you on. Dented filters, spark plugs that are never in the box and sometimes cracked. Polaris wheel bearings thrown in with delicate parts with absolutely no packing and do huge damage. Check my account and see how many times I order from you!

Sometimes find oem parts on ebay listed by partzilla that are cheaper with less shipping cost that ordering off your site direct, would rather order direct than give money to ebay

I had purchased a fuelpump and switched it out and installed it in my bike and took it for a short ride thank God. And noticed a gass smell I looked under the tank it it was leaking gas. I pulled the filter out and noticed it disnt come with a gasket on it. Me not being experienced I guess disnt realize you wouldn't ship a total product and the seal is sold separately after contacting you guys. You should have a side category when checking out showing all the extra parts you have to buy to make it work. I could of caught my bike on fire real easily

These folks know their parts. This was my first time buying from them and I was impressed! Got the parts in yesterday I'm good to go.

Received my order and the package had been vandalized and I was missing a part. Called customer service and Kenneth was exceptional! He said no problem send pics of the box and I will expedite a replacement part today. I was amazed! No forms to fill out, no excuses, no questions, just send some pics and I will send a replacement, outstanding! Truly unexpected service. I have seen some reviews for you guys online and there are some not so good, but my experience has always been great. Thank you again. (just a note, it appeared the vandal must have known exactly what was in the box, we could only think that it was vandalized before it ever left your store. Hope you are able to find the culprit)