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PartzillaReviews 2,686

4.6

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From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!


+102
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Partzilla Reviews Summary

The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.

This summary is generated by AI, based on text from customer reviews

service
382
value
177
shipping
185
quality
149
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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#1 Go to place for parts
December 7, 2025

Greatest place for parts. Huge variety of parts. Ships fast, short wait and everything comes at the same time in the same box

Date of experience: December 7, 2025
Virginia
2 reviews
0 helpful votes
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Excellent customer service
December 7, 2025

I have placed a few different orders two within the last two weeks and the parts I've needed aren't easy to find just anywhere plus my bike is a 98. Partzilla had what I needed in stock. All orders have been shipped and processed fast. I appreciate their customer service and communication on the tracking and shipping. All my orders have arrived fast and parts were dead on correct. I will definitely continue to order from them in the future.

Date of experience: December 7, 2025
Texas
1 review
0 helpful votes
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Excellent Product
December 5, 2025

Very fast shipping, part, was better than I expected, Side by Side is now working and the all balls replacement part is half the cost of the OEM part and works as well if not better than the original part.

Date of experience: December 5, 2025
Georgia
1 review
0 helpful votes
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My go to for parts.
December 2, 2025

2 things. You'd think after spending a thousands of dollars over the years they would pitch in a t shirt or at least some decals. Shipping used to be fast and FREE. Now they hold your parts hostage for days if you don't pay the expedite fees.

Date of experience: December 2, 2025
Texas
1 review
0 helpful votes
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They had most parts for my 15 year old Honda, so a great source for parts. Easy to navigate their parts lists, similar to Honda microfiche lists. Fast shipping on OEM parts, no Chinese knock-offs.

Date of experience: December 2, 2025
Florida
1 review
0 helpful votes
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Being one of the largest vendors for motorcycle parts, clothing, etc, Partzilla is very hard to beat. They have everything you need and much of what you want. The prices are better than most other sources. Their website is the only place you need to look for whatever you need.

Date of experience: November 25, 2025
Michigan
1 review
0 helpful votes
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Waiting on item.
November 25, 2025

The tracking link shows the shipping label was created but the package was never accepted by the shipper. What happened to my parts?

Date of experience: November 25, 2025
Michigan
1 review
0 helpful votes
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Seamless experience
November 22, 2025

I was able to find most of what I needed, and it was shipped quickly. It actually arrived before the projected arrival date which was great!

Date of experience: November 22, 2025
Alabama
1 review
0 helpful votes
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Prompt
November 19, 2025

Partzilla always has the parts I'm looking for, the website is user friendly and the delivery speed is top notch, parts always arrive before the projected date!

Date of experience: November 19, 2025
Alabama
1 review
0 helpful votes
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A glitch in the catalog
November 18, 2025

While trying to order parts it kept telling me that they didn't fit my bike. Called the phone number and got much needed help. Overall, a great experience. Boulevard C50T rider.

Date of experience: November 18, 2025
Texas
1 review
0 helpful votes
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Communication deficit
November 18, 2025

Ordering was easy. I found the parts I needed. Price was fair. Shipping was excessive. I received my parts pretty quickly.

The only problem I have with Partzilla is that they do not communicate with their customers very well. No confirmation of order received, parts shipped, or estimated date of delivery. Every other company I do business with renders this information. What's wrong with Partzilla? Is it really so difficult to provide this essential information to your customers? Please get with the program.

Date of experience: November 18, 2025
Minnesota
1 review
0 helpful votes
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"Ships in 2 to 3 days" clause on parts that are back ordered or not in stock should be changed to "ships within 14 days" or something else more realistic. Its annoying to customers to have a perceived and expected advertised ship date that's 3 days out on order status and then once 3 days hits it just goes to the next day for 5, 7, 10 days or more without giving a realistic availability window.

Date of experience: November 16, 2025
New Jersey
1 review
0 helpful votes
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Looking for parts for a 2003 Polaris quad. Found exactly what I was looking for on this site. Parts are nice price is good shipping was quick.

Date of experience: November 14, 2025
Texas
1 review
0 helpful votes
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Great place to get OEM quality parts
November 14, 2025

Best place to get great and quality parts for OEM equipment. They about just have every part you can think of. Definitely shopping here again

Date of experience: November 14, 2025
Florida
1 review
0 helpful votes
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Right part, fast shipping.
November 13, 2025

I was surprised that you stocked a not so common OEM Honda part. Ordered on Monday and received on Wednesday. Motorcycle is repaired, I'm happy. I wish you had a retail store at you Albany, GA warehouse.

Date of experience: November 13, 2025
Kentucky
1 review
0 helpful votes
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Cvt insulating panel
November 13, 2025

Cvt belt broke and tore the panel up on our 24 Defender, dealer said it wasn't available. Partzilla had diagram and parts were in stock.

Date of experience: November 13, 2025
Washington
1 review
0 helpful votes
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Excellent customer service
November 12, 2025

While looking for a part for my SxS I was getting conflicting information about which was the correct part number on the website. I called customer service who confirmed my machine model by way of the VIN number and identified the correct part number needed. Great peace of mind when ordering that I would not be returning the wrong part and be down even longer.

Date of experience: October 16, 2025
Oklahoma
1 review
0 helpful votes
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On top of orders and refunds
November 11, 2025

I ordered two turn signals for my Honda VTX motorcycle and accidentally ordered the wrong one, I called them for return and mailed it. My return was posted my bank account within a couple days and re-ordered my part and received it even quicker than the first order. Very, very on top of their customers needs.

Date of experience: November 11, 2025
Virginia
4 reviews
0 helpful votes
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The correct part, and quick service
November 11, 2025

I lost the fuel cap for my Gold Wing F6B I called to confirm part #, they confirmed I was looking for the right one, and it was shipped the same day. When I get it, I immediately check, perfect fit, thank you very much, it's a piece of mind to have someone on the phone understanding your needs and with the experience to solve your problems.

Date of experience: November 11, 2025
Texas
1 review
0 helpful votes
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Quick and professional
November 10, 2025

I purchased some new throttle body and intake gaskets for my Kawasaki mule 4010, they made it easy to find on their website. The process was easy fast and fast shipping and fair priced.

Date of experience: November 10, 2025