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PartzillaReviews 2,691

4.5

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From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!


+102
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Partzilla Reviews Summary

The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.

This summary is generated by AI, based on text from customer reviews

service
382
value
177
shipping
185
quality
149
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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It was very easy to find the exact part I needed for my bike, and then when ordered, they arrived in a very timely manner and packaged very nicely in a sturdy box. Can't ask for anything more.

Date of experience: February 25, 2025
North Carolina
1 review
0 helpful votes
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Used part poorly packaged
February 25, 2025

After waiting for my part I received a terribly packaged part " that shipped from GA to SC" the packag was falling apart oversized for the yamaha starter relay and was bouncing all around inside the box. I'm honestly surprised it didn't fall out of the shipping box due to large holes.The part appeared to be used I emailed customer service and we'll see what they send me. This was my first time using partzilla and wasn't what I was expecting it was very disappointing.

Partzilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 25, 2025
Washington
1 review
0 helpful votes
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Parts
February 25, 2025

Bought parts fast no hassle shipping got them when they said and all fit

Date of experience: February 25, 2025
California
1 review
0 helpful votes
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Very good service
February 25, 2025

I had a problem with an OEM part. Replacement parts and return labels were handled quickly with no problems. Very nice people on the phone also.

Date of experience: February 13, 2025
Texas
1 review
0 helpful votes
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Honda parts
February 25, 2025

The drawings really help to make sure I'm getting the right parts. Everything shipped quick and was very reasonable. I was even able to find parts for my 88 Honda fourtraxs

Date of experience: February 25, 2025
Michigan
1 review
0 helpful votes
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My experience.
February 24, 2025

They had the parts in stock and shipped immediately. I received the parts 5 days ahead of schedule.

Date of experience: February 24, 2025
Georgia
1 review
0 helpful votes
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1984 Honda 700 Nitehawk
February 24, 2025

Parts for this old bike are expensive, but I am glad they have a lot of them in stock.

Date of experience: February 24, 2025
Virginia
1 review
0 helpful votes
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Right parts shipped fast!
February 24, 2025

Look at the parts diagram and order it was very easy. I would buy from them again. The prices for what i got were a little salty but they had them and they delivered quickly.

Date of experience: February 24, 2025
Georgia
1 review
0 helpful votes
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Right parts, right price
February 23, 2025

Using diagrams was able to find the needed parts at great prices. Received within 4 days of ordering.

Date of experience: February 23, 2025
New York
1 review
0 helpful votes
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Easy and fast
February 23, 2025

Finding the part was easy. Ordering the part was easy. It delivered quickly.

Date of experience: February 23, 2025
Maryland
1 review
0 helpful votes
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Old Honda parts
February 22, 2025

The search is easy to use and I received the shipment in a few days. I will use this site again.

Date of experience: February 22, 2025
California
1 review
0 helpful votes
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Lifesavers!
February 22, 2025

I have used partzilla numerous times over the past couple of years since moving to the US and it's safe to say they are a lifesaver when you need oem's! My experiences have been that I've received my order either on the earliest predicted delivery date or even before that and you can't complain with that! Their prices have been slightly cheaper than full price and their machine finder and diagrams make it really easy to find exactly what you're looking for and any parts that might not have known to be missing. Will always use them 10/10 recommend!

Date of experience: February 17, 2025
Wisconsin
1 review
0 helpful votes
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OEM parts are easy to find for my ATV, SxS and Snowmobile. Prices are competitive and shipped quickly. Partzilla has made it easy to do business with them!

Date of experience: February 20, 2025
Texas
1 review
0 helpful votes
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Disappointed
February 19, 2025

Didnt inform that a certain product was not available for shipment even though site said it was. I would have canceled my order.

Partzilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 19, 2025
Partzilla - Boatsnet S. — Partzilla Rep
over a year old

We do apologize for the inconvenience. We are notified every approximately 6 months of no longer available parts. If by chance there are parts that are no longer available on our site; once we request them to be ordered, we are then informed of their availability via the manufacturing companies. An email is immediately sent out to notify customers when this occurs.

California
1 review
0 helpful votes
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Excellent experience
February 19, 2025

Brand new O.E. Parts competitively priced right to my door.

Date of experience: February 19, 2025
Wisconsin
1 review
0 helpful votes
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The items arrived on time
February 19, 2025

Overall I had a good experience but there seems to be broken links on the website when shopping for a motorcycle in "My Garage", Partzilla did contact me in a timely manner when I brought this to their attention.

Date of experience: February 28, 2025
Florida
1 review
0 helpful votes
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My new ATV part supplier
February 19, 2025

The part was easy to find shipped, shipped within twelve hours, it was delivered within two days. What else could you possibly ask for?

Date of experience: February 19, 2025
Florida
1 review
0 helpful votes
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Right parts fast shipment
February 19, 2025

Received new part with all necessary hardware within a week of ordering and it was the right part first try

Date of experience: February 18, 2025
Florida
1 review
0 helpful votes
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Shipping Cost
February 18, 2025

The prices of the products are okay, BUT when it comes to shipping, I never expect to have to pay such high prices. It's almost worth buying "suitable alternatives" to OEM products when I have to pay just as much for shipping as the price of the parts. I expected to parts to arrive a little fast than they did because I did pay so much for shipping.

Date of experience: February 18, 2025
Georgia
1 review
0 helpful votes
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COMPLETE SERVICE
February 18, 2025

The site is well organized and has many pictures of parts.
Order process is simple and easy.
Shipping is fast!
Packaging is well cushioned.

Date of experience: February 18, 2025