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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
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It was very easy to find the exact part I needed for my bike, and then when ordered, they arrived in a very timely manner and packaged very nicely in a sturdy box. Can't ask for anything more.
After waiting for my part I received a terribly packaged part " that shipped from GA to SC" the packag was falling apart oversized for the yamaha starter relay and was bouncing all around inside the box. I'm honestly surprised it didn't fall out of the shipping box due to large holes.The part appeared to be used I emailed customer service and we'll see what they send me. This was my first time using partzilla and wasn't what I was expecting it was very disappointing.
I had a problem with an OEM part. Replacement parts and return labels were handled quickly with no problems. Very nice people on the phone also.
The drawings really help to make sure I'm getting the right parts. Everything shipped quick and was very reasonable. I was even able to find parts for my 88 Honda fourtraxs
They had the parts in stock and shipped immediately. I received the parts 5 days ahead of schedule.
Parts for this old bike are expensive, but I am glad they have a lot of them in stock.
Look at the parts diagram and order it was very easy. I would buy from them again. The prices for what i got were a little salty but they had them and they delivered quickly.
Using diagrams was able to find the needed parts at great prices. Received within 4 days of ordering.
Finding the part was easy. Ordering the part was easy. It delivered quickly.
The search is easy to use and I received the shipment in a few days. I will use this site again.
I have used partzilla numerous times over the past couple of years since moving to the US and it's safe to say they are a lifesaver when you need oem's! My experiences have been that I've received my order either on the earliest predicted delivery date or even before that and you can't complain with that! Their prices have been slightly cheaper than full price and their machine finder and diagrams make it really easy to find exactly what you're looking for and any parts that might not have known to be missing. Will always use them 10/10 recommend!
OEM parts are easy to find for my ATV, SxS and Snowmobile. Prices are competitive and shipped quickly. Partzilla has made it easy to do business with them!
Didnt inform that a certain product was not available for shipment even though site said it was. I would have canceled my order.
Brand new O.E. Parts competitively priced right to my door.
Overall I had a good experience but there seems to be broken links on the website when shopping for a motorcycle in "My Garage", Partzilla did contact me in a timely manner when I brought this to their attention.
The part was easy to find shipped, shipped within twelve hours, it was delivered within two days. What else could you possibly ask for?
Received new part with all necessary hardware within a week of ordering and it was the right part first try
The prices of the products are okay, BUT when it comes to shipping, I never expect to have to pay such high prices. It's almost worth buying "suitable alternatives" to OEM products when I have to pay just as much for shipping as the price of the parts. I expected to parts to arrive a little fast than they did because I did pay so much for shipping.
The site is well organized and has many pictures of parts.
Order process is simple and easy.
Shipping is fast!
Packaging is well cushioned.
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at [email protected], and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
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We do apologize for the inconvenience. We are notified every approximately 6 months of no longer available parts. If by chance there are parts that are no longer available on our site; once we request them to be ordered, we are then informed of their availability via the manufacturing companies. An email is immediately sent out to notify customers when this occurs.