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PartzillaReviews 2,693

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!


+102
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Partzilla Reviews Summary

The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.

This summary is generated by AI, based on text from customer reviews

service
382
value
177
shipping
185
quality
149
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
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Service is 5 star
March 12, 2025

If you need exceptional help finding a part number, this is the right place!

Date of experience: March 3, 2025
Honduras
1 review
0 helpful votes
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Me encanta
March 11, 2025

Muy Satisfecho con esta página la utilizo mucho. Recomendada.

Date of experience: March 11, 2025
Virginia
1 review
0 helpful votes
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Quick and affordable
March 11, 2025

I used the parts digram to find exactly what I needed, love that feature and quick delivery

Date of experience: March 11, 2025
Georgia
1 review
0 helpful votes
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Shipping is quick,but use of USPS is terrible I had rather pay a little more and use UPS. A 2 day delivery can 5ake 5-6 days with USPS. That is not your fault.

Date of experience: March 11, 2025
Arkansas
1 review
0 helpful votes
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Great Customer Service
March 11, 2025

Had a rapidly moving grass fire melt some of the plastic and rubber on the Honda Pioneer. Used the part number diagrams and schematics to order replacement parts. I broke the orders up into smaller orders that still qualified for free shipping, and tried to keep in stock orders separate from non stock items. Partzilla was very helpful in that one part was on back order with Honda, with no expected ship date. They cancelled that line item for me and shipped the rest of that order. Great service, all the parts have shipped or already have been received.

Date of experience: March 10, 2025
Virginia
1 review
0 helpful votes
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Extremely fast
March 10, 2025

Parts were easy to find, good prices and extremely fast shipping.

Partzilla attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 10, 2025
Mississippi
1 review
0 helpful votes
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OEM Part
March 10, 2025

Part was as described oem replacement. Fast shipping with zero problems. Highly recommend.

Date of experience: March 9, 2025
California
1 review
0 helpful votes
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Didn't fix the problem
March 9, 2025

Didn't fix the problem, but i'm just kinda throwing parts at it, and I needed another key and there was no cover on the original key. But wanted to replace it. Anyway, I am chasing why it blows the 10 AM Ignition fuse. So I think I have a wiring problem somewhere else but I will buy parts from here again when I need them.

Date of experience: March 9, 2025
Georgia
1 review
0 helpful votes
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Drive 2 Golf Cart
March 9, 2025

Ease of finding the part(s) I needed and I received the order in a timely manner

Date of experience: March 9, 2025
New Jersey
1 review
0 helpful votes
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Shipping is the only drawback
March 8, 2025

No one has a better parts look up or more parts in stock. Unfortunately shipping is usually very expensive and very slow. Small things like washers and bolts can cost as much as $20 to ship and as long as 2 weeks to receive.

Date of experience: March 8, 2025
District of Columbia
1 review
0 helpful votes
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Parts man was outstanding could not ask for a better service

Date of experience: March 8, 2025
Georgia
1 review
0 helpful votes
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Partzilla is great
March 7, 2025

Have been doing business with partzilla for 8 years now. Very satisfied with them.

Date of experience: March 7, 2025
Nevada
1 review
0 helpful votes
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ATV parts
March 6, 2025

Needed body parts for my 2005 Honda 350 Rancher. Partzilla had the diagram of the part I need. It was ordered and shipped immediately. Received the part on the expected delivery date.

Date of experience: March 6, 2025
Maryland
1 review
0 helpful votes
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Awesome
March 6, 2025

Excellent service. Package was secure. Speedy delivery as well

Date of experience: March 6, 2025
Michigan
1 review
0 helpful votes
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Received two spark plug wires that were supposed to be the same thing, however one is somewhat correct on length and the other is 3 inches shorter. Made in China, made to fail.

Date of experience: March 5, 2025
Kansas
1 review
0 helpful votes
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Very awesome website and Customer service. Wonderful and easy, HUGE selection of in stock parts and quick to ship and generally receiving parts long before they even say they'll be shipped. Truly hope this doesn't change like Amazon or other online retailers

Date of experience: March 4, 2025
Montana
1 review
0 helpful votes
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Always helpful
March 3, 2025

When we have had to call the company for additional help or questions, we have always reached someone patient, friendly and helpful. Willing to go the extra effort to help us. Thanks so much.

Date of experience: March 3, 2025
California
1 review
0 helpful votes
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I have now placed 2 decent sized orders and both were processed and shipped quickly

Date of experience: March 2, 2025
Florida
1 review
0 helpful votes
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Very quick shipping!
March 1, 2025

Ordered a drive belt and expected a week for delivery. Arrived in a couple of days. Great handling.

Date of experience: March 1, 2025
Pennsylvania
1 review
0 helpful votes
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Great price, quick shipping!
February 28, 2025

Purchased Tue night, was at my door Thur afternoon. Free shipping!

Date of experience: February 27, 2025