PartzillaReviews 2,693

The prices of the products are okay, BUT when it comes to shipping, I never expect to have to pay such high prices. It's almost worth buying "suitable alternatives" to OEM products when I have to pay just as much for shipping as the price of the parts. I expected to parts to arrive a little fast than they did because I did pay so much for shipping.

The site is well organized and has many pictures of parts.
Order process is simple and easy.
Shipping is fast!
Packaging is well cushioned.

I was very pleased with the parts availability, competitive pricing, the fast shipping, and quality parts that I received. It arrived exactly when and as promised and I was able to quickly install the parts that work flawlesslyl

Very effective website, the schematics and diagrams are very useful and effective at finding the right parts. Live support for questions/clarifications was quick and courteous. Overall, a very good interface and experience for me.

Ordered parts for my bike. Parts show up and the bag they were sent in is open. Two parts are broken and unusable (not the first time I've had broken parts from Partzilla due to zero packaging). Missing 2 of 5 of one part and two other line items were missing as well. Replacement parts are being sent out but not until they get notification from USPS that 30 dollars in broken parts are on the way back. When did all of this start to fall on the consumer? I order these parts and paid for expedited shipping. Now I won't have my parts for another week. I get that it is cheaper to ship things in the bags with the rip off tops but when you include zero packaging inside what can you expect.

I needed some parts for my Kawasaki Vulcan, 4 shoulder bolt holders, 4 O-rings. The shoulder bolt holders at Kawasaki were 5.99 each at Partzilla 3.99, O-rings at Kawasaki 3.99 each at Partzilla 1.99. I did not have the time to go to the Kawasaki dealer, I would have needed to order on line. The cost savings was minor, shipping for both were the same. Partzilla had what I needed and delivery was in 3 days. I am satisfied with my order and the service with Partzilla.

I got the runaround at another part site. Even wanted my VIN! Partzilla, straight to menu!

I have never used this company before, but my cousin recently gifted a 1992 Honda quad to my great-grandson (8 years old) and needed a headlight and bulb. I searched and searched until I found PartsZilla and their schematic of the quad on their site was awesome.
I will continue to use PartsZilla if I need any further parts for his quad.

When package arrived it was missing parts. They addressed all my issues and corrected the problem

We have been trying to order a part but it was on back order, we ordered the part from you and we received it put it on the same day the customer was so happy. Thank you so much.

Always seem to have the parts I am looking for and fast shipping. I will buy buy from them again.

Partzilla is an easy to navigate site, I have always received items on time and parts are always correct.

Always great to use original Honda parts with easy to use parts book style order form and shows needed quantity for each item

They pretty much have what I need. Glad there in business. Fast delivery, never disappointed.

First two orders took over two weeks to be delivered. It was right after holidays so probably had some impact but over two weeks? Was shorted one part but after researching may have been due to web site confusion or my error.

This shipment was the more common week.