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PartzillaReviews 2,691

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!


+102
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Partzilla Reviews Summary

The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.

This summary is generated by AI, based on text from customer reviews

service
382
value
177
shipping
185
quality
149
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Site has most everything I am looking for... but, shipping is expensive when you don't order a larger quantity.

Date of experience: December 7, 2024
Utah
1 review
0 helpful votes
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Always been good to me if they have a next day or 2 day delivery would be even better for a less of a charge.

Date of experience: December 7, 2024
Alabama
1 review
0 helpful votes
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Excellent Service
December 6, 2024

Easy to find the parts you need and ordering from the website is easy. Shipping was quick.

Date of experience: December 6, 2024
Florida
1 review
0 helpful votes
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Poor quality control
December 6, 2024

I received the product but have greasy dirty
fingerprints all over
Very disappointed

Date of experience: December 6, 2024
Georgia
1 review
0 helpful votes
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Easy breezy
December 6, 2024

Identifying the needed part was easy even though I have no experience. Once located ordering was also easy and my part arrived quickly. A very nice experience.

Date of experience: December 6, 2024
Florida
1 review
0 helpful votes
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Y'all done good
December 4, 2024

Picture perfect had absolutely zero issues I would absolutely use again!

Date of experience: December 4, 2024
Missouri
1 review
0 helpful votes
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Working on my 2007 griz
December 4, 2024

Part information and diagrams are helpful, accurate and complete. How-to vids are the BEST
As i worked through the repairs and maintenance on my 2007 griz with the IRS, i kept the parts diagrams up and kept a running list of parts i needed in my 'cart'... over a period of 2 weeks.

Date of experience: December 4, 2024
Arkansas
1 review
0 helpful votes
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Fast service even at holiday time
December 3, 2024

Wanted a comfort seat for Tracer 900, they had it and shipped it quickly

Date of experience: December 3, 2024
Arkansas
1 review
0 helpful votes
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Satisfied with items received
December 3, 2024

Easily ordered parts, shipping and price are very fair, quickly shipped and received as expected.

Date of experience: December 2, 2024
Florida
1 review
0 helpful votes
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Perfect product
December 1, 2024

Great but don't like having to do surveys. Like I said great experience.

Date of experience: December 1, 2024
Georgia
1 review
0 helpful votes
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Little different
December 1, 2024

Part was a little different but it still works I wanted oem like the one on the bike but it still works

Date of experience: December 1, 2024
California
1 review
0 helpful votes
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Item broke
December 1, 2024

When trying to install the wire clip broke. The metal is very brittle so probably why the original one broke.

Date of experience: December 1, 2024
Nevada
1 review
0 helpful votes
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Easy
November 29, 2024

Easy to order, fast shipping, great prices and great selection of available parts.

Date of experience: November 29, 2024
Virginia
1 review
0 helpful votes
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Good prizes and fast shipping
November 28, 2024

Definitely good prizes and fast shipping I recommend it!

Date of experience: November 28, 2024
Arkansas
1 review
0 helpful votes
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I just wished the shipping was faster instead of about a week.

Date of experience: November 27, 2024
Ohio
1 review
0 helpful votes
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Indicator bulbs
November 27, 2024

Arrived quickly, easy to order, appears to be correct light bulbs

Date of experience: November 27, 2024
Louisiana
1 review
0 helpful votes
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Always Impressed
November 27, 2024

We use a fleet of Honda ATV for farming and ranching. We keep them serviced in house and there's always one with issues. Each time I need parts I use PARTZILLA as their inventory or access to inventories is impressive and seemingly less expensive which is great for saving time and money.

Date of experience: November 27, 2024
Michigan
2 reviews
0 helpful votes
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Building a custom bike using a tank from a old Suzuki cruiser and needed a replacement, large (4in diameter) o-ring for the fuel-pump mounting plate. Took me just a minute to find one and order it using Partzilla's online parts diagrams.

Date of experience: November 26, 2024
Michigan
1 review
0 helpful votes
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Great service!
November 25, 2024

The service was great, the person I talked to about my needs was very knowledgeable about the parts.

Date of experience: November 25, 2024
Indiana
1 review
0 helpful votes
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Fast Shipping and product as Described
November 25, 2024

Product is exactly what I was looking for and it is already installed on the winch.

Date of experience: November 25, 2024