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PartzillaReviews 2,691

4.5

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From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!


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Partzilla Reviews Summary

The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.

This summary is generated by AI, based on text from customer reviews

service
382
value
177
shipping
185
quality
149
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Parts exchainge
December 13, 2024

Be sure to get the correct part number from Yamaha. I Had 2 different types of Chains for my snowmobile, and had to make some returns. Partzilla was very helpful.

Date of experience: December 13, 2024
Kansas
2 reviews
0 helpful votes
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Great product
December 13, 2024

Great factory oem product replacement, good price, and fast shipping.

Date of experience: December 13, 2024
Louisiana
1 review
0 helpful votes
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Very quick service
December 13, 2024

Always have what i need
Very helpful website

I will always use them for my parts

Date of experience: December 13, 2024
California
1 review
0 helpful votes
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Easy peasy
December 13, 2024

I've been buying parts from Partzilla for several years. The online parts manuals are great to identify the part you need

Date of experience: December 13, 2024
Ohio
1 review
0 helpful votes
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Did Not Fit my Yamaha Viking
December 12, 2024

You said it was a guaranteed fit to my 2021 Yamaha Viking. The connector is not even close. No way it would fit. What ever AI you're using to determine if a part fits, you're giving out Bad Answers. Fortunately my Yamaha Dealer had one in stock, and that was a much more satisfying experience.

Date of experience: December 12, 2024
Georgia
2 reviews
0 helpful votes
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Arrived on time
December 12, 2024

Easy to use web site. Very helpful tech. Found what I needed in 45 seconds!

Date of experience: December 12, 2024
Missouri
1 review
0 helpful votes
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Always A+
December 12, 2024

Always A+, fast shipping, decent prices.
Have good stock on everything

Date of experience: December 12, 2024
California
1 review
0 helpful votes
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Great
December 12, 2024

Good service. Very good communication excellent customer service fast delivery

Date of experience: December 12, 2024
California
1 review
0 helpful votes
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Great fast shipping
December 12, 2024

Great price and fast shipping i will recommend to all great job

Date of experience: December 11, 2024
Kentucky
1 review
0 helpful votes
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Fast & accurate
December 11, 2024

The exact factory parts I was looking for in a very timely delivery time!

Date of experience: December 11, 2024
Texas
1 review
0 helpful votes
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In stock
December 11, 2024

Most parts are in stock and i received my order in a timely manner.

Date of experience: December 11, 2024
North Carolina
1 review
0 helpful votes
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Very nice shop very fast delivery
December 11, 2024

I buy all parts here, all are original, there is no problem with that

Date of experience: December 11, 2024
Illinois
1 review
0 helpful votes
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Good Customer Service
December 10, 2024

Good customer service and easy to place an order. Shipping is a little slow, it's free, and it usually ships USPS ground.

Date of experience: December 10, 2024
California
1 review
0 helpful votes
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Disappointed
December 10, 2024

I was glad they had the 4 small o rings I needed one package.
Just soon after I placed the order.
I saw I ordered 2 qty at $28 each plus $ 9 shipping and try to correct it right away and was directed to return after it was shipped.
I am still trying to return them.
2 of the o rings were really small diameter or it would have $ 5 dollars from a local auto part store.

Date of experience: December 10, 2024
Mississippi
1 review
0 helpful votes
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Easy to shop
December 10, 2024

I had no problems purchasing the parts and items that I needed.

Date of experience: December 10, 2024
Tennessee
1 review
0 helpful votes
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Partzilla is an easy to use website and I like knowing that I am getting genuine OEM parts when I need them. Partzilla is easier to navigate than most other parts websites.

Date of experience: December 9, 2024
Virginia
1 review
0 helpful votes
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Easy to use web site. Very detailed and simple to identify parts. New parts are available for old ATV, and prices are reasonable. Fast delivery and excellent packaging. I haven't had to use their customer service, but I hope it is as good as my shopping experience with Partzilla.

Date of experience: December 9, 2024
North Carolina
1 review
0 helpful votes
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Partzilla Fan
December 9, 2024

I have made several orders within a short period of time. Parts came as ordered and in original OEM Packaging. Shipment was very reasonable. Expectations set and met. They will continue to get my business!

Date of experience: December 9, 2024
Cayman Islands
1 review
0 helpful votes
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I've used partzilla now for a few months and I find you to be very good with customer support, parts availability, and shipping. I've tried ordering from other stores and they have not only lost the order but lied about the shipping date.

Date of experience: December 8, 2024
South Carolina
1 review
0 helpful votes
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Not happy shopper
December 8, 2024

Items that show in stock come up as on backorder. Then you dont ship anything, you dont send a note with the option to ship in stock items. You do this evry time I have used partszilla. Ship the items in stock!
This time you held up items i needed to get the bike runing for crap like a licesnse plate frame and nuts and bolts.

Date of experience: December 7, 2024