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From the business
Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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Easy to find part on website. Fast shipping, no hassle. Definitely recommend Partzilla.
I was having issues finding a part on the website and customer service was able to find what I needed right away. They also provided some assistance with installation.
Parts for 1981 DUKK are getting hard to find. Partzilla is more economical than playing phone tag with my mechanic.
Web site parts diagram major help and fully integrated with order process. All good!
There was a delivery issue with the carrier. I contacted Partzilla for assistance and I did not initially receive the assistance I was looking for. The Partzilla customer service manager followed-up with me on Monday and completely resolved the issue. I am very pleased with the experience.
It is an easy to navigate and ordering portal with detailed diagrams and parts description to help make buying decisions
USPS held my order for nine days in Florida before sending it out,still haven't received it but it has made it to Missouri. Free shipping is great but sometimes I would be willing to pay for better service than what USPS provides. Like I said its not really their fault just aggravating.
Very happy with the experience, easy to use website for finding and ordering parts for my motorcycle.
Great website for getting hard to find parts. Easy and reasonably priced.
Fast shipping of all of the parts needed for your any of your repair needs.
My order was shipped fast and everything I ordered arrived the first time, thanks!
Great, good deal wonderful. Would recommend to anyone and everyone
Web site shows the parts list with an easy diagram. Simple ordering process. Quick shipping.
Order #: PZ*******
I called to make sure I order the correct part. They still sent me the wrong one. I had to reorder after paying expedited shipping and now the correct part is not available until 7 days from now. Then wait to be shipped. Horrible experience, I missed my trip to go riding this weekend. I should have gone straight through polaris.
Partzilla has a great inventory and excellent pricing on OEM parts for my 2010 Kawasaki Vulcan Voyager! Shipping was pretty fast, too. Parts came in undamaged and brand new!
Very good website, easy to get to what you want and easy to order
Had everything I was looking for easy ordering process no problems with shipping
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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