On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great experience, it was a small but important part which was in stock, priced reasonably and arrived quickly
Had the parts I needed in stock and shipped quickly. Items arrived by the date expected.
I received the part within the time range and was great service overall. Thank you!
Ordered the parts i needed, they were in stock, arrived in short order. Good work, again.
Ordered wrong size
Awesome customer service
They returned with no hassle
U get stuff out the door Same day!
The your shippers proceed to drag packages to completely different areas of country and kill the shipping time gotten worse w each order. Watching the tracking get longer and longer arrival date. THIS HAS SCREWED ME NUMEROUS TIMES. Run small shop and count on the great inventory and Staff of Partzilla.
I find the pictorial diagrams very helpful in identifying the parts that I need since some of the part numbers changed from the original ones used by the manufacturer. The prices are reasonable, and the number of available parts is very good. Shipping is also very prompt.
Price was better. Then my local shop. I got my package in a couple days.
I first tried to order the part at 10:00 PM. I couldn't get the order to go through. So I tried the next morning and it went right through. With computers today I thought the orders would go through at anytime
I bought a thermostat and the website said it fit my model 07 yamaha R6 and they sent a total different thermostat that didn't even fit
Was exactly what I needed and was delivered on time and in time for the build I was doing.
Carburetor bowl gasket $18.
Tiny plastic connector for throttle sensor $18.
Shipping $10.
Both parts could have been shipped in an envelope for a first class stamp $0.60.
Guess I'm just too old for these prices.
Very reliable and quick service. I love the part diagrams allow you to find exact parts.
Found the OEM upgraded item here...shipped and received twice as fast as promised. Great experience...will bookmark this one for sure.
Very easy to look up parts. Verified also by model. Fast delivery.
Easy online finding the part that I needed and shipped the next day.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account