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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
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I teach at a school and try to let students look up parts for them self. Partzilla as great parts and is easy for the students to get the right parts.
I received one of my items ordered with a different tracking number two weeks after I placed my order. The original tracking number status said "delayed", yea delayed, it still has not arrived. I called Partzilla Customer Support and the ordered items arrived in 3 days!
Items arrived on time and very well packaged. Items arrive in without damages
I need some factory new parts for my bike I shopped around and found to be in stock and good price Ordered and arrived very fast Exactly what I ordered
I have placed many a order and have not been let down once.
When I knew what I needed and couldn't find it, the chat service was the life line. I always come to Partzilla first, when needing to get my bike running right.
Needed a couple of OEM parts for my '09 Kawasaki Sherpa. Partzilla's site was easy to navigate and my parts were quickly identified. Double checked the numbers at a couple other sites to confirm and compared prices. Partzilla's prices slightly better.
Online ordered FRONT brake pads and paid for expedite shipping, I got One set of REAR brake pads and the salesman talked to me like I was stupid. Tried to tell him you buy a front kit, it comes with 4 pads! PAID to send them back, ordered the 4 front pads and they came without the new C clips! Never again!
I need some clutch cover bolts, but couldn't find them any place else but. Parts diagrams make it easy to find the parts you need. Shipping was fast and I have my side-by-side back on the trail.
They have what you need for all brands oem parts and mostly have it in stock
The person on the phone helped me nail down the correct parts that I needed.
Received the part but it is not the correct one. Does not fit my bike. I ordered the correct one for my model and year. Started the return and was asked to send vin number. I did and also a photo why the lever won't fit. It's been two weeks and no reply…
Partzilla had everything I needed with better prices than the manufacturer. Will be making all my purchases here from now on.
Excellent people to deal with Great service fair pricing. Have bought from them several times
Lightening fast shipping on top of great prices. Will definitely use again.
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at [email protected], and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
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