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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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I made three orders this week. Two of them was terrible. One order plug for front fender and rack got muffler hanger plugs. Nex order it said everything in stock. You cancel three parts not available anymore. All I got was refund notice no communication on them.
I need bolts so i could replace my hazards on my zx6r 2007. And I got them now it looks a lot cleaner without them.
They have just what I need and shipping was quick. I would definitely recommend them if you are looking for OE parts at a competitive price.
I ordered two of the same seals for the shaft. Only one was received. I did receive another seal, but not sure what it fits.
Searched by PU part number. Found the equivalent. Purchased the product.
As always Partzilla has the parts I need in stock and usually ships the same day which is nice rather than having to wait a day or two for processing. My only complaint would be that they lower the price of free shipping to $99.00 rather than the $149.00 they have. Will continue to order from them A+++
I ordered an item you guys sent me the wrong item, even though it was bike specific you sent me the wrong one I called and then somebody charged me twice the amount I was supposed to originally pay and then I mailed back the original item and I only got 60% of what I paid back on top of me having to pay for return shipping. This is unacceptable. It was your mistake. I had to pay for the return mail postage and then you still didn't even give me the full amount back gave me $30 back. I paid 52. This is unacceptable And I expect an email in a response and I am the correct amount of money refunded being that it was your mistake. I called your service people. They realize the mistake and then overcharged me for the smokes for my bike took another week to get here so I was without bike for 2 1/2 weeks Due to your mistake and then you proceeded to not even give me a full refund on top of the paid postage that I sent the merchandise back
This is the third time this has happened. My part says it's available and in stock I press order, everything goes through and then a day or two later it says the item is no longer in stock
We have reviewed your order and show the order was placed via our website on 04/23/25. The order shipped the same business day, and was delivered in 2 business days on 04/25/25.
Very happy customers service made sure i was getting correct part
Best place to buy oem parts and fast shipping. Will continue to buy everything from partzilla.
Very quick and easy. However, there is too much communication/solicitation after the sale.
Had what I needed and shipped quick! Website was easily navigated and clearly organized.
I have order various parts for many different types of machines ranging from 1986-2025. The parts have always been great quality and very decently priced and shipping is always fast. My experience with partzilla has always been more great and yall will always have my business! Great work!
Fast delivery and great quality products. Part fit exactly as promised. Would definitely use them again
I gave them only 4 starts because I have to use my phone app to complete my order. With my computer's browser, it won't accept my address for some reason. I tried using my CC and PayPal, but I get the same result.
Excellent experience. I had a very good experience after a misunderstanding during delivery. High professionalism.
I dropped my machine at a local repair shop for a needed repair. Their parts were going to take two weeks plus to arrive. I asked for a list of parts not on the shelf. I ordered and received them from Partzilla in 5 days. I also saved about 25% on the cost of parts. I have a trip planned and could not wait a month for the machine to be repaired. Now I will have it back like new in 10 days. Thanks Partzilla!
I recently broke the driverside seat release on my Yamaha Rhino, and the other was already broken. Partzilla had the OEM parts cheaper than on Amazon. Recieved the parts on time.
I teach at a school and try to let students look up parts for them self. Partzilla as great parts and is easy for the students to get the right parts.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your review.
We’ve reviewed your orders and the call records with our team, and it appears that the original part ordered does not fit any year of the vehicle model you mentioned when contacting us. It seems the incorrect part was selected at the time of purchase.
As per our policy, customers are responsible for return shipping on orders placed without assistance from one of our agents, and original shipping costs are non-refundable. A refund was issued for the returned part and any applicable taxes.
We're glad one of our agents was able to help you find the correct part, which is priced higher than the original one. The retail price of the correct part is $128.45, but we offered it at our online price of $103.51, and additionally applied a $5.18 courtesy discount.
Both of your orders were delivered within the promised 1–3 business day timeframe using Expedited Shipping.