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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
Partzilla Reviews Summary
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
This summary is generated by AI, based on text from customer reviews
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For years I have shopped with Partzilla and they have always been able to ship to me everything I needed in a timely fashion. Their videos are very informative and helpful. Keep up the great work!
I made over 50 calls looking for a gas tank door lock. And check with several lock smiths in my area and no luck. A friend of mind told me about this web site. And with in 5days the new lock was on the bike. THANKS
I live in a rural setting and the nearest dealers are quite a ways away from me. I work on metric motorcycles and ATVs in my garage at home and have a fairly complete shop. To drive my 15mpg truck for parts can be expensive. Partzilla allows me to get stuff with expedited shipping for less than driving my truck. The parts diagrams are extremely helpful to get the proper parts. Keep up the good work
I've been ordering from Partzilla for aprox 15 years and they have seemed like the best place where they have their stuff together! Accuracy, Promptness, and fair pricing. They are my "Go-To" that i use 1st.
I went to Partzilla.com, found what I was looking for, and placed my order. This took about 2 minutes. The part showed up at my house 3 days later. The perfect buying experience.
I'm using Partzilla to supply me with 95% of the parts while completely overhauling my 2000 Yamaha YZF R1. I say 95% because it's a 25 year old motorcycle and the manufacturer has since discontinued certain parts which is too be expected. I've spent $1k+ in OEM parts from Yamaha in Japan through Partzilla for my bike, short of splitting the crankcase to do pistons ( they've got then though) PZ has supplied me with every nut, bolt, O-ring, gasket, and so on. Packages have always arrived on time, undamaged, in heavy duty boxes if fragile parts. Also the customer service I've dealt with through text messages have been super cool to deal with. Can't thank PZ enough! 5 stars - Jake G.
Very good. The service was professional and courteous. The part fit great and we're easy to install.thank you guys for every thing
Part came in a reasonable time and was what was ordered. Would have liked to see it in a more protected packaging. Came in a thin plastic envelope with no cushioning.
Your website made it very easy to find the parts I needed and I received them in just a few days
I wish my parts would be delivered faster I think the reviews are a pain in the rear end
Was lured in to sign up for free shipping. Spent my time to do it then the code I received was rejected during checkout. Should have stopped and went somewhere else but already spent 30 min filling my cart. I was suckered out of $10 I had to pay for shipping.
I needed to replace my mounting pad under both foot-wells on my 2014 Polaris sportsman 850 HO. I noticed I was missing a screw and a nut, so I ordered it along with the pads. The screw you sent me is way too short. Now I need to take a ride to my local hardware store and try to match it up. Not a big deal but I value my time. Now I have to find time to go to the hardware store. Just a little annoying.
Chocolate milk good, why? For one it's chocolate and two it's milk.
Los pedidos los despachan rapidamente, la atención es amable y rapida
Everything I've order and received has been very good and delivered on time
Partzilla says my part shipped Monday. It's Saturday morning and UPS tracking says they haven't received the package yet. 5 days. Partzilla, what does shipped even mean to you?
This package was shipped via UPS Mail Innovations. Occasionally, UPS does not scan these packages. The package was transferred to USPS for delivery. Tracking indicates this package was delivered on Friday, 5/2/2025, via USPS.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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We do apologize that you experienced issues with the code for free shipping. We have processed a full shipping refund back to your original payment method. Please allow up to 3-5 business days for the refund to appear in your account. In the future, if you experience issues with a coupon code, please reach out to us directly so that we can assist you. We offer multiple ways to reach out customer service team. You can reach us by phone at 229-584-0046, by text at 229-800-4096, by email at [email protected], or on our website by selecting the red message icon in the lower right-hand corner of your screen.