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Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!
The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.
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Rebuilding several Honda atcs they have exactly what I need and great Parts that are OEM parts very satisfied prompt shipping website easy to navigate
Best place around to find all your need for just about anything
Great site pretty easy to use. Good prices and OEM good quality parts. I will continue to use them.
Parts in stock and reasonable fast processing. Shipped quick with no worry's.
Not what I wanted and shipping too high. Thought they would go by the model and year of motorcycle and send the right part
Web page drawings were very helpful in making sure a got the right part. Delivery was very fast, had my part in about a week, would consider Partzilla for other part orders
Easy to find the parts I wanted. Easy to order and received them a day earlier than originally stated
The database for vehicle compatibility must be very old. Partzilla's database said the HF556 would not fit my vehicle even though an OEM rep stated it would. I've been using the HF556 on my 2018 Can Am Spyder RT Limited SE6 with the 1`330 cc ACE engine for at least 3 years now.
I was not only impressed by the fact that all the parts ordered actually ended up getting shipped with nothing out of stock, missing, or otherwise wrong, but also with the speed of delivery. Definitely exceeded expectations, by alot.
Great customer experience. Very informed representative and resolved issue quickly.
All in all very polite, she tried very hard, looking for the part to get what I needed, took her time and apologized for taking so long but Some of the parts are discontinued and hard to find aftermarket. She did her best.
I always use partzilla,, I get oem parts at a great price and always in a timely manner, with easylook up.
Since using Partzilla for Genuine Parts at our Repair Facility they have been amazing. At times we need parts sourced quickly and Partzilla does an exceptional job at getting these parts to us. Always packaged nicely. Thank you Partzilla.
Always a pleasure to order from partzilla, the prices are some of the best and there's always a really good selection of parts that I need.
The parts i ordered seem to be of great quality and arrived very quickly
Got an older Honda from neighbor that had been sitting outside not started for 8 years. It needed a lot but I didn't replace fuel lines until 1 got a split in it. It's only 22 years old! Anyway, you guys had the part and got it to me fast.
For years I have shopped with Partzilla and they have always been able to ship to me everything I needed in a timely fashion. Their videos are very informative and helpful. Keep up the great work!
I made over 50 calls looking for a gas tank door lock. And check with several lock smiths in my area and no luck. A friend of mind told me about this web site. And with in 5days the new lock was on the bike. THANKS
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at [email protected], and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
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