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PartzillaReviews 2,687

4.6

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From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!


+102
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Partzilla Reviews Summary

The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.

This summary is generated by AI, based on text from customer reviews

service
382
value
177
shipping
185
quality
149
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Finish
May 13, 2025

The bolts was supposed to be black but instead it is silver, there should be warning

Date of experience: May 13, 2025
Indiana
1 review
0 helpful votes
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ATC PARTS
May 13, 2025

Rebuilding several Honda atcs they have exactly what I need and great Parts that are OEM parts very satisfied prompt shipping website easy to navigate

Date of experience: May 12, 2025
Virginia
1 review
0 helpful votes
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Best place around to find all your need for just about anything

Date of experience: May 12, 2025
Georgia
1 review
0 helpful votes
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Great site.
May 12, 2025

Great site pretty easy to use. Good prices and OEM good quality parts. I will continue to use them.

Date of experience: May 12, 2025
Washington
1 review
0 helpful votes
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Parts in stock and reasonable fast processing. Shipped quick with no worry's.

Date of experience: May 12, 2025
Tennessee
1 review
0 helpful votes
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Not what I wanted and shipping too high. Thought they would go by the model and year of motorcycle and send the right part

Date of experience: May 11, 2025
Texas
1 review
0 helpful votes
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Excellent
May 11, 2025

Excellent source for parts for my older bike and shipping was great!'

Date of experience: May 11, 2025
New York
1 review
0 helpful votes
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Motorcycle turn signal
May 11, 2025

Web page drawings were very helpful in making sure a got the right part. Delivery was very fast, had my part in about a week, would consider Partzilla for other part orders

Date of experience: May 3, 2025
Pennsylvania
1 review
0 helpful votes
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Rebel 1100 DCT
May 11, 2025

Easy to find the parts I wanted. Easy to order and received them a day earlier than originally stated

Date of experience: May 10, 2025
Virginia
2 reviews
0 helpful votes
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Poorly designed website
May 10, 2025

The database for vehicle compatibility must be very old. Partzilla's database said the HF556 would not fit my vehicle even though an OEM rep stated it would. I've been using the HF556 on my 2018 Can Am Spyder RT Limited SE6 with the 1`330 cc ACE engine for at least 3 years now.

Date of experience: May 10, 2025
Florida
1 review
0 helpful votes
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Surprisingly fast and accurate
May 10, 2025

I was not only impressed by the fact that all the parts ordered actually ended up getting shipped with nothing out of stock, missing, or otherwise wrong, but also with the speed of delivery. Definitely exceeded expectations, by alot.

Date of experience: May 10, 2025
Illinois
1 review
0 helpful votes
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Great service
May 10, 2025

Great customer experience. Very informed representative and resolved issue quickly.

Date of experience: May 10, 2025
South Dakota
2 reviews
0 helpful votes
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All in all very polite, she tried very hard, looking for the part to get what I needed, took her time and apologized for taking so long but Some of the parts are discontinued and hard to find aftermarket. She did her best.

Date of experience: May 9, 2025
New York
1 review
0 helpful votes
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Place to shop
May 9, 2025

I always use partzilla,, I get oem parts at a great price and always in a timely manner, with easylook up.

Date of experience: May 9, 2025
Michigan
1 review
0 helpful votes
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My Go to Parts Place
May 9, 2025

Since using Partzilla for Genuine Parts at our Repair Facility they have been amazing. At times we need parts sourced quickly and Partzilla does an exceptional job at getting these parts to us. Always packaged nicely. Thank you Partzilla.

Date of experience: May 9, 2025
California
1 review
0 helpful votes
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Best selection of OEM parts
May 8, 2025

Always a pleasure to order from partzilla, the prices are some of the best and there's always a really good selection of parts that I need.

Date of experience: May 8, 2025
Minnesota
1 review
0 helpful votes
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Great parts and service
May 8, 2025

The parts i ordered seem to be of great quality and arrived very quickly

Date of experience: May 7, 2025
Illinois
1 review
0 helpful votes
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Quick delivery!
May 7, 2025

Got an older Honda from neighbor that had been sitting outside not started for 8 years. It needed a lot but I didn't replace fuel lines until 1 got a split in it. It's only 22 years old! Anyway, you guys had the part and got it to me fast.

Date of experience: May 7, 2025
Louisiana
1 review
0 helpful votes
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Consistency
May 7, 2025

For years I have shopped with Partzilla and they have always been able to ship to me everything I needed in a timely fashion. Their videos are very informative and helpful. Keep up the great work!

Date of experience: May 7, 2025
Alabama
1 review
0 helpful votes
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100% good service. E bike
May 7, 2025

I made over 50 calls looking for a gas tank door lock. And check with several lock smiths in my area and no luck. A friend of mind told me about this web site. And with in 5days the new lock was on the bike. THANKS

Date of experience: May 7, 2025