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PartzillaReviews 2,689

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Genuine OEM parts shipped direct from a dealer. Find Yamaha, Kawasaki, Suzuki & Honda motorcycle parts, Polaris ATV parts, PWC parts, and more!


+102
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Partzilla Reviews Summary

The company has established a generally positive reputation, highlighted by its competitive pricing, fast shipping, and a user-friendly website that facilitates easy part identification. Customers appreciate the quality of the products and the effective customer service, often noting the helpfulness of support staff. However, some concerns have been raised regarding packaging issues and the occasional receipt of used parts. Overall, while the majority of feedback reflects satisfaction with the purchasing experience and product reliability, attention to packaging and quality control could enhance customer confidence further.

This summary is generated by AI, based on text from customer reviews

service
382
value
177
shipping
185
quality
149
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
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The right parts at great prices
May 19, 2025

Im always able to find the part I need and the price is always competitive.

Date of experience: May 18, 2025
Florida
1 review
0 helpful votes
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OEM Parts
May 19, 2025

I buy from Partzilla on a regular basis, they have the OEM parts in stock probably 95% of the time. Shipped fast, great place to deal with.

Date of experience: May 18, 2025
Georgia
1 review
0 helpful votes
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Good parts selection and fair pricing. The website works well so buying was easy.

Date of experience: May 17, 2025
AE
1 review
0 helpful votes
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Amazing!
May 17, 2025

I love the fact that most parts are available, and also the speed of service. Also like the ease of ordering on your website and the great customer service. We never faced an issue with Partzilla

Date of experience: May 17, 2025
Canada
1 review
0 helpful votes
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Good
May 16, 2025

Good, I am impressed with the quality and the speed in which was delivered.

Date of experience: May 16, 2025
Illinois
1 review
0 helpful votes
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Excitant service
May 16, 2025

Parts are delivered on time with no shortage. Their on line inventory is very helpful making my decision to purchase parts from them.

Date of experience: May 16, 2025
Kansas
1 review
0 helpful votes
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Parts Galore!
May 16, 2025

I spent a lot of time trying to find parts for a Honda Big Red MUV700 4x4, that I recently acquired. I looked online on Amazon, and Honda shops, and couldn't find the exact parts for the price I was wanting to pay. Came across Partzilla, and now I won't have to look anywhere else for parts again, verified that what I was buying would fit my ride. Ordered them on a Monday got them 3 days later. Now I am back up and running at a whopping 38MPH! Thanks for the help and support for getting me squared away!

Date of experience: May 16, 2025
New Hampshire
1 review
0 helpful votes
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Good prices and FAST shipping
May 16, 2025

Putting a used engine in my 2000 Honda VFR800 (pro tip: do not let mice make a nest in your airbox). I needed some consumables (oil and air filters), some common reassembly parts (o-rings and banjo fitting washers) and some very specific replacement parts (exhaust and side cover gaskets). Partzilla not only had the best prices, but had EVERYTHING in stock. My order shipped out the next day. I'll definitely use them the next time I need parts.

Date of experience: May 8, 2025
Ohio
1 review
0 helpful votes
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Parts order
May 15, 2025

Always a fine job by the Partzilla team. Careful packing, great prices, timely delivery. What's not to love - and come back for?!

Date of experience: May 15, 2025
Florida
1 review
0 helpful votes
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Some good some bad
May 15, 2025

Parts ordering is easy and the factory schematics help a lot, but communication was lacking. I chose expedited shipping and after a couple days of no communication, I was just about to call when I received an email stating the package was shipped and out for delivery. One would think you would get a notification the day the parts shipped with an expected delivery date. Might be nitpicking, but seems like common practice these days. Anyway parts came in and are what they should be. Thanks!

Date of experience: May 14, 2025
Wisconsin
1 review
0 helpful votes
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Amazing
May 15, 2025

I ordered parts two days prior and they showed up when they said they would and in perfect working order

Date of experience: May 15, 2025
Louisiana
1 review
0 helpful votes
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Seven happy parts…
May 15, 2025

I ordered seven parts for my DR650 (4 parts) and Ruckus (3 parts). Everything arrived in a sturdy box in less than 4 working day. I was very pleased with the price/quality of the parts and the timely free delivery.

Date of experience: May 12, 2025
Wyoming
1 review
0 helpful votes
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Easy transaction
May 14, 2025

Easy to order OEM part that I needed. Fast shipping. Good price.

Date of experience: May 14, 2025
California
1 review
0 helpful votes
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These guys are great very polite and very fast shipping and always a great price

Date of experience: May 14, 2025
Pennsylvania
1 review
0 helpful votes
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Great selection of OEM parts.
May 13, 2025

A slight problem with shipping. The left most of the address information was missing. It was covered by clear packing tape, which in my experience normally protects the thermal printed label. In this case, the clear tape caused part of my name and shipping address to disappear. Luckily the local post office intercepted the package for me.

Date of experience: May 13, 2025
Oregon
1 review
0 helpful votes
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The Partzilla's inventory is astounding. I'm never disappointed.

Date of experience: May 13, 2025
Florida
1 review
0 helpful votes
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Great customer service
May 13, 2025

They got me the parts and took care of everything and anytime I need help they help me over the phone

Date of experience: May 13, 2025
Alabama
1 review
0 helpful votes
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Partzilla was fine
May 13, 2025

I ordered parts, they can in a few days later. That is how it's supposed to work.

Date of experience: May 12, 2025
North Carolina
2 reviews
0 helpful votes
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Shipping is TOO SLOW
May 13, 2025

As small an item as brake pads are you would think they would ship ON TIME as indicated by the USPS site says. But no. It's taking forever.

Date of experience: May 13, 2025
Texas
1 review
0 helpful votes
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Always great
May 13, 2025

Always great and fast service.
Although y'all's new shipping boxes suck.
Keep receiving my orders with busted open boxes.
No missing parts, yet🤘🏻

Date of experience: May 13, 2025