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PartsVu Reviews Summary
The company demonstrates a mixed reputation characterized by commendable product quality and competitive pricing, which many customers appreciate. Positive feedback highlights effective customer service interactions and prompt resolutions to issues, fostering customer loyalty. However, significant concerns arise regarding service delays, inaccurate inventory listings, and challenges in the returns process. Customers frequently report dissatisfaction with communication and support, particularly when issues occur. Overall, while the company's offerings attract repeat business, improving response times and enhancing customer service training could mitigate negative experiences and bolster customer retention.
This summary is generated by AI, based on text from customer reviews
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PartsVu is my go to shop for my Yamahas.
I can't comment at this time as to my satisfaction as I've yet to use anything from my recent purchase. But I'm pretty sure all will be good.
Easy to use and they have all products I'm looking for at a reasonable price
Good pricing on a aftermarket part, known brand and fast shipping.
It was easy to find what I needed and at a good price.
Thanks
Sometimes hard to search for items since my record does not direct me to parts for my outboard engine.
Excellent experience on site. Operator assisted me with two out of stock items. I ordered both and they were shipped with entire order.
This worked good for me. I have a boat in the marina and want the fuel to last a while.
Easy site to navigate and find parts. Had the best price on the propeller sleeve I needed so I ordered a couple of spares.
Great site to get what you need and found what just what we needed.
Very impressed with your service and fast delivery Very happy with the cowling cover
Great so far. Love the points system and free shipping.
After my dealer and friend neglected to order, I ran home and instantly placed order with you folks, a breeze!
Finding what I needed was very simple and the price was good!
Easy to use, they have most products in stock, got my order in 3 days
Great price, great product. The only problem was one of the grease tubes got squeezed in the box and the cap popped off. It made a bit of a mess and one tube was less filled. You may want to pack these tubes a bit more carefully.
Had the part I needed that no one else seemed to carry.
Love the kits! Ease of purchasing! Maybe a discount next year? Thank You!
Shopping was Great everything I needed and if I ever need anything for my boat you will be hearing from me.
From the business
PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered
PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking f...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members