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PartsVu Reviews Summary
The company demonstrates a mixed reputation characterized by commendable product quality and competitive pricing, which many customers appreciate. Positive feedback highlights effective customer service interactions and prompt resolutions to issues, fostering customer loyalty. However, significant concerns arise regarding service delays, inaccurate inventory listings, and challenges in the returns process. Customers frequently report dissatisfaction with communication and support, particularly when issues occur. Overall, while the company's offerings attract repeat business, improving response times and enhancing customer service training could mitigate negative experiences and bolster customer retention.
This summary is generated by AI, based on text from customer reviews
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Easy ordering. Part was not in stock as I thought it was. Waited over 2 weeks.would have thought in this day and age, if it's showing on a web site it's in stock. Not true here
It was a good experience. I will continue shopping. But there is some order quantity restrictions, I hope you can allow us more quantity allowance
Great service and got the part I needed. Thanks. This item was for an older motorhome and some times parts are therefore harder to find.
All as advertised and a timely delivery. However, if you really want a review, don't require a certain length.
If I order more parts, I will not fill out a survey that requires this.
Quick delivery on in stock parts will use parts vu again
Parts look correct when they arrived, I have not installed them yet.
Delivery was slow and the cost of freight was a little to high. Other companies offer free shipping. Had a hard time finding the right parts for my Yamaha. Your dates only went to 2022. I have a 2023.
Love this site! Somewhat local to me
So my parts always get here fast with no issues.
My go to site for parts.
Super quick and easy to locate. I will order from here from now on
After finding a diagram for wiring the guages with a 703 control box and a new f 70 motor, basic pigtails and cabeling was not included to actually hook it up.
PartVu has had many hard-to-find OEM parts. The shipping could be a little faster, but the prices are competitive and usually a little cheaper certainly better than ordering them locally.
PartsVu is the best price for getting the package deals for all your lubricants and filters. Plus they carry about everything else needed for outboards. Send your order and comes on time packaged well. Have no complaints with any of my orders.
Parts came in and on time. Great company to work with so far.
Part delivered on time and was exactly what I needed.
Smooth ordering process good experience will order in the future
Relatively easy, purchased in the past and very satisfied
Quite satisfied with my control cables, although I haven't gotten them installed yet. Got a tie wrap somewhere I need to find and cut.
Ordering was easy and shipping was quick. Will do business again.
I thought it was painted white like the photo shows. Not a big deal
From the business
PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered
PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking f...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members