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PartsVu Reviews Summary
The company demonstrates a mixed reputation characterized by commendable product quality and competitive pricing, which many customers appreciate. Positive feedback highlights effective customer service interactions and prompt resolutions to issues, fostering customer loyalty. However, significant concerns arise regarding service delays, inaccurate inventory listings, and challenges in the returns process. Customers frequently report dissatisfaction with communication and support, particularly when issues occur. Overall, while the company's offerings attract repeat business, improving response times and enhancing customer service training could mitigate negative experiences and bolster customer retention.
This summary is generated by AI, based on text from customer reviews
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All parts received are packed for shipping and received without any
damage.
Good good good good good good Good good good good good good Good good good good good good
As always, so easy to order online and delivery is always fast, Thank You
Excellent place to order parts from. Fast fast delivery
Thanks for the great and fast order shipment. All parts were the correct parts and came in original packaging.
The part was as ordered, and worked fine. My only complaint was it took almost 2 weeks to receive it
Reliable fast service!
I will use this company again for other products!
Very easy ordering experience and shipping was fast
I accidentally ordered the wrong service kit, almost $700 worth of parts. When it arrived I of course opened the box & grabbed the first box that was on top to check over the order to make sure all items were accounted for. And it's seemed they were but I started noticing it didn't match what I needed and dreaded I had ordered the wrong kit. I opened the anode box to see if it matched mine and unfortunately it didn't. I still had time to return and order another kit so I simply put it all back into the box and requested a return. Which to my surprise was denied because I opened the anode box. Yep. I "broke the seal" or opened the cardboard box, because of that I'm stuck with this entire order that is useless for my boat.
Worst customer experience I've ever received. It's not electrical and I didn't tear the box to shreds I just opened it where the tape was. And for that I have lost that money. Would've been good to know prior to ordering, so buyer beware!
It was fast an easy but part took longer than expected to arrive.
Awesome service!
More business to come in the near future. Don't hesitate to make any purchase order through them
Web site was easy to use and delivery was on time.
Great site, very easy to search for products and read reviews. Fast delivery
Easier and faster cheaper than taking it to the dealer
Very easy and fast. Customer service is excellent. Online site easily accessible
This seems like a good device, it is easy to install, and it works well.
Easy to use website. Parts were very easy to find. And everything all shipped out at the same time.
Received the items and they worked great Thank You
Items as described. Fast shipping. Smooth transaction
From the business
PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered
PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking f...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members